Everything. From the moment you call to entering the office, you feel welcomed. Their "home" is…read moreclean and inviting. Each and every staff member, very polite and professional.

Awesome experience! Everyone at Carolina Vision treats you like family and takes all the time…read moreneeded to help you and answer all your questions. I would highly recommend Dr Jamin and Dr Carrie. They provide a very comprehensive eye exam and have a very large selection of glasses as well! We would not go anywhere else!

Was in summer of 2024 for my yearly exam. I presented my insurance card and they processed and I…read moretook care of what I was told I owed. April of 2025, I get a bill from HFE for $500. It seems as though they used my old insurance info instead of my new one. I have tried calling and also emailing to get a meeting with the owner to see what can be done (as I am on a fixed income). Crickets! Seems as though it doesn't matter that someone else was to blame for the error, it remains my problem. Have been a customer for 20 years. I would have expected better.

Needed a prescription check on my glasses from a different MD. They were kind, courteous & accurate…read moreAND no charge $$. Gave me their findings in writing.

We usually have to wait at least a week (sometimes longer) for meds (compound Tylenol) to be filled…read moreand I was unaware that this was routine. I left a review because I thought that we were regularly having a hard time filling compounded Tylenol. No one ever explained to us that there was another step required beyond our doctor sending over the prescription. We simply did not know. That lack of knowledge on our part lead to a negative review. It was a negative review so they called us. Ashley was immediately confrontational on the phone and called me abusive, although she was the one berating me. That being said, Ashley was absolutely cruel and callous over the phone, even taunting us "Goodluck" getting our meds and laughing for us to have. "Merry Christmas. Hahaha (a wild thing for a pharmacist to do) and hung up on me. All wildly unprofessional. I even called her back and attempted to reconcile although her behavior was abhorrent. It clearly did not work hence this second review. This is no laughing matter. Just kind of sad honestly. The other woman there seemed very nice. We will have to find a new place and I suppose that is what is best. Their management needs training. That's the bottom line. Disappointed more than anything. There are other compounding pharmacies. We will be fine. I wish them well, and thank them for their guidance after the fact and for the good luck wishes!

I am very grateful for Kim's Pharmacy. The staff make all the difference. I came from a larger town…read moreand had an important medicine compounded to exclude an allergen that is included in commercial preparations. Kim's took over providing this special compound for me without missing a beat. I have been gradually moving all my prescriptions to Kim's, even though I have been going to the same commercial/chain drug store for decades. There is no difference in the price of regular prescriptions to the chain stores, so why not opt for the personal touch? If you're always in a hurry, or only refill your meds when you're completely out, or you like to peruse the various and sundry items typically found in the retail sections of drug stores... Kim's isn't that. Kim's is a solid health and well being community support system. The drive through check out is incredibly convenient, and it's nice to get off of the hustle & bustle of Russ Avenue or Main Street.

Two years ago I broke the bridge on my lower front teeth that I had worn for 30 years. I was…read moreliving in a health care desert at the time, so I could only get a removable partial plate to replace it. Once I moved to the Asheville area I immediately looked for a dentist. AER is on my way home from the city, and when I saw the "accepting new patients" sign on the front I stopped in and made an appointment with Dr Martins to schedule implants to provide a permanent solution. And I am so glad I did. Dr. Martins and his staff have been wonderful from day one all the way through yesterday when they installed the new smile. they carefully and accurately described the whole process, including potential challenges. Everything went exactly as described. The surgery went smoothly with no discomfort. Recovery was milder than expected, I took one ibuprofen the next morning and that was the extent of my discomfort management needs. Healing posts were installed a couple of weeks later, and then upgraded when my gums were ready. After another month or so of healing I came into the office to get "fitted" for my replacement smile. The electronic scanning process they used was so much easier to tolerate than the old-fashioned white "goop" molds that I had used previously that I was amazed. The molds had always been the worst part of major dental work for me. The replacement was ordered, and three weeks later when it arrived I went in for the installation. Again, no discomfort whatsoever, and it fit perfectly the first time. Now, I can smile again, and I can speak clearly again. Maybe the most amazing result came last night when for the first time in over two years I could brush all my teeth together, at the same time, with the same toothbrush. Maybe a little thing, but it signaled to me that my life was back to normal. I can't thank Dr Martins and his enough. For their kind attitude, their completely professionalism, their willingness to answer questions and work with me. And the amazing and wonderful results. I can not recommend Dr Martins and his team highly enough. I'm 73, and he is by far the best dentist I have ever had.

I have finally found my dental home. Dr. Martins is very professional, knowledgeable, and kind…read more This office offers a very relaxing atmosphere and I was made to feel at home as soon as I walked in the door. The staff is very kind and attentive. I was offered water or coffee by the receptionist and the assistant offered me a blanket for comfort. When my treatment was finished, I was given a warm towel for my face. Everyone was so friendly. I will never go anywhere else!!

Dr. Michael Oswald is one of the kindest men I've ever met. His professionalism and interpersonal…read moreskills are very impressive. He is kind and presents in detail his findings during the exam. I hope to have him for the rest of my time.

Staff was super friendly, ophthalmologist was knowledgeable and gave us clear directions. Assistant…read moremade sure we were comfortable and cared for. Highly recommend!

Let's talk about ethics and HIPAA …read more.. Dr Denise Stretcher from Brevard Family Practice was treating me for PTSD related to abuse for the last year plus. Her husband Brian Stretcher is representing my abuser in our Domestic Violence case. My ex was never given access to my medical records by me, yet somehow he has accessed them and is trying to use this information against me in his defense according to detectives.

I reviewed this business several years ago about a horrible experience I had. I need to update my…read morereview to reflect what happened earlier this year. I received a message from the PA that I had such an awful experience. He had stumbled upon my yelp review and remembered me after all these years and apologized up and down for what happened. He said he had thought many times about what happened and had been wanting to apologize to me since. Long story short, for anyone to come out and say they were wrong about such a major event in my life takes so much guts to do. His messages made me cry because he was absolutely genuinely sorry. To be honest, when I first read his message I thought he was just trying to get the negative review removed, but I realized that he actually recalled several specific details about the situation that were not in the review. I've been meaning to update this in a while. He deserves a second chance. It takes a very noble person to apologize the way that he did. Thank you Steven.