Many years ago after my mother's burial, I wanted and still do, want to put a marker on my mother's…read moregrave site. The records that I have of our family plot at Highland Park Cemetery, Highland had NO record of my mother's burial site, nor our family plot even when I showed the woman my record of where and when my mother was buried. I was very disappointed with this cemetery's old record system when I visited their office on their cemetery grounds. The secretary had to pull an old heavy record book that looked to be from the 19th century. She could not find the record of the funeral home nor burial information. I selected my mother's grave site when she passed, and was at her internment after her funeral. My question is how can this information be misplaced?

At first glance, the mostly flat grounds are very pretty; however, closer inspection shows that a…read morehuge percentage of the tombstones are sunken into the earth, heavily (if not nearly entirely) covered over by thick, overgrown sod about 3" deep. Finding relatives is difficult enough for those who don't live here or otherwise visit regularly, but it becomes significantly more complicated when the tombstones are buried and unreadable. When I was here, I saw many visitors armed with shovels hacking away at the earth around tombstones. (A caring act but also mentally concerning when you don't at first know what they're doing.) The situation is not improved by surly staff - not all, but a solid percentage - and an outdated records system.

This Funeral Home is very unprofessional.. My Sister And I…read morelive here in FL And have 2 more Sister's live in Maryland Were not able to live stream our Brother Danny service..Pernel Jones and sons had all information on their website if you want to live stream on information to link on zoom to connect Today 08/08/2024@ 10:30 a.m. we all connect to the Funeral Home zoom website and no connection I contact the Funeral 2 times during his service and mentioned to them he has 4 sisters and family and friends are waiting for the live stream to connect the answering service Lady says she will have them to call me she returned my call and her response to why we could not connect to his live stream is their internet service was down to a storm..I strongly believe that she lied to cover up because someone from the Funeral Home forgot to start the live stream...my response to her is this will be a memory of his service that his sisters will never get to see his funeral service..my sister and I that lives in FL have worked for a Funeral Home for 19yrs have never experienced anything like this ever before when working with families..all Danny's sisters are distraught and hurting and very disappointed with this Funeral Home Pernel Jones and sons of their unprofessionalism on how they handle our Brother live stream service..

What can I say about Pernel Jones & Sons Funeral Home. Unapologetically, I can say the following:…read more1. The entire staff were prompt in responding to my family's requests. 2. Mr Jones known forever in my family as "Dr. Jones". Was masterful in making our casket selections; insurance details; hospital coordination; and most importantly being fair on the pricing. 3. Henry, the makeup artist made up my granny and she was as natural as she was in real life. His patience was well noted. 4. The limo driver (can't remember his name) was courteous and had such a pleasant disposition. We felt well cared for the whole day. For this to be a sad day for my family Pernel's Funeral Home made sure to walk us through a very difficult day with true grace. Thank you for your service and professionalism.

Never in my life would I have thought to write a review about a funeral home, but here we are. Lou…read moreRipepi was not someone I knew, or would have been in my circle. But when the unthinkable happened my husband quickly reached out to Lou. He told me not to look anywhere else he is someone you can trust. When the moment came all of the details were taken care of and highly organized. Then came the moment where we had to sit with him and discuss next steps. I had no clue but he patiently guided us and made sure every thing was carefully thought of with no rush. His employees were EXCELLENT! From choosing the casket, getting the right image and verbiage for the obituary. Making sure that they had a few pictures of her so that they could apply right makeup and hair style, it was amazing. I'm glad that they had our back. The day of the viewing, the father who led prayers and last rights all amazing. The procession to the cemetery all so beautiful. Lou our family is forever grateful. Thank you from the bottom of our hearts. Excellent value for the casket we chose and everything else. Just sit with him and have a chat, I'm sure he can work with different fair budgets.

One of the best in the business and Cleveland area. They truly care about making a terrible…read moreexperience as flawless as possible. My family has used then for years and there never was a choice when their service was needed. They go out of their was to accommodate the family and the requests that the loved one had requested. Top marks for this funeral home for truly understanding what its all about.

Heritage Cremation is an excellent place to go for your services. The customer service was…read moreexcellent and everything was done in a timely manner.

These folks were extremely professional and comforting. Everything was taken care of in a timely…read moremanner, no worries at all. Going through the loss of a loved one is terrible, it was wonderful feeling taken care of by these nice people.

I had no knowledge of the entire burial process, which I learned can be long and arduous. Mr. Turk…read moretook time to patently navigated me through the process, articulating our needs to craft a beautiful, sentential, and respectful tribute to our dearly departed, all without seeking to take advantage of our family's grief to capitalize on monetary gain. Mr. Turk and his daughter run an elegant, professional yet relatable, funeral chapel. I wouldn't hesitate to recommend their services to any close friends or relatives in their time of sorrow and need. The Means family appreciates you.

The staff at this funeral home were very accommodating. My uncle's funeral service was handled with…read morecare. I would recommend their services to anyone.

Strawbridge Memorial Chapel has cared for the final arrangements for some of my family members…read more It's appointed once for a man to die and when we go we should want a team that has compassion to work with those that we leave behind. I have known this family for years and have watched their business evolve to the level that it has. This group of people makes dealing with the unbearable a little less painful. From service to pricing they're hard to beat! They are a full service establishment that also does outreach in the community year round! Love these people.

From the owner: We will guide your family in creating a meaningful ceremony to honor the life and memory of a loved…read moreone. A ceremony can be anything you wish it to be: simple or elaborate, traditional or unique.