Working with Kevin Ward was a great experience. Very professional, detailed, answered all of our…read morequestions quickly and accurately as we moved three policies to this firm. Highly recommend this firm and working with Kevin.

Excellent Service and Trustworthy Care!…read more I've been working with Edin at Benjamin Fry Insurance for over a year now, handling 6-month renewals, and he has been absolutely fantastic. He always secures the best possible price for me--in fact, my most recent renewal just dropped by about $300! In this current economy, that kind of savings and dedicated customer service is hard to find. Benjamin Fry is a smaller business, but that's exactly what makes them the best. They genuinely care, always remembering names and proactively addressing any issues that might come up. In today's world, having an insurance team you can truly trust means everything. They simply don't make businesses like Benjamin Fry Insurance anymore. I'm incredibly happy with their service and will definitely be sticking with them for the long run!

I've been insured my entire lifetime and only started looking for better coverage when State Farm…read morekept raising my rates and were RUDE when I even called them. So, one day, I just called Southwest Insurance Center because they are right around the corner... Within a few minutes, Shawncy called me back and told me she could save me $1,000 a year on my homeowner's insurance and $500.00 a year on my cars! I was flabbergasted! We just added another car to our policy today -- holding our breath for a huge increase in premiums! DID NOT HAPPEN. These are the nicest insurance people I have EVER met and am so grateful for their personal, professional courteous customer service. They offer a lot of options for insurance and really work hard to give you great service AND great rates. They are the best! Melissa Puntenney

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

Upon researching good car insurance companies on Google, I found State Farm in Buda to have…read moreexcellent reviews. I called to make an appointment, entered the office, and spoke with the front desk representative, Ashley. A very nice and friendly person who welcomed me with water or coffee. I found her demeanor to be exceptionally courteous. I met with Insurance Representative, Andrew. Andrew helped me every step of the way, explaining everything in great detail. I found Andrew to be friendly, with a great sense of humor, very professional, and knowledgeable about every aspect of the insurance world. Andrew's demeanor allowed me to feel comfortable and at ease with knowing I really was in good hands. I highly recommend State Farm for all your insurance needs.

Insurance is a fact of life. Most companit's offer the same basic coverages. So why pick Hank…read moreGerdes? let me tell you why. The level of customer service is exemplary. When you call you get to talk to a human being not an automated menu that ultimately tells you to go to their website and fix it yourself. I have never been over sold insurance, I told them my needs, they listened, and then gave me appropriate options meeting my needs. If you are blessed to get Ashley on the phone you will get the nicest, most professional individual. I was made to feel like the only person in need. No being placed on hold, no let me talk to somebody, just what do you need and let me get you set up. No need to call back because it was all taken care of. You have a choice of insurance carriers, why not choose a carrier that treats you the why you want to be treated and not just a policy that they carry? Hank Gerdes is my best option in my insurance needs. All it takes is a call and you will be convince.

We struggled with getting responses to our concerns but after concerns made their way to Mark he…read morewas hands on and extremely knowledgeable and helpful.

Best Insurance dude - ever. I've been a customer for years. It's good to know that he has my backread more

I was recommended by a friend to come get a quote for auto insurance. I came in with my brother to…read moreget insurance for his new car & ended up getting a quote for mine just to see if I could get a better rate than my last plan with direct auto. They were able to satisfy both my brother and I's monthly payment by hundreds of dollars. Veronica and Genesis were such a big help and their customer service was amazing. Very fast & efficient. 10/10 recommend!

We use Lakeway Insurance group and love the attention to detail, the honesty and value of the…read moreAgents. Any questions arise, you can count on them to have answers for you quickly and without hesitation. We were surprised how affordable they are with our home, auto, life, boat and golf cart we decided to give them our commercial business as well. give them a chance, and be impressed.

I was a little hesitant in moving my Insurance after years of entrusting another agency…read more When I found I was overpaying for so many years, it has to be one of the best and easiest decisions we have made. Lakeway Insurance Group has been a blessing every step of the way. Keep up the great work! You can put it off for another year, or save money now and have some money left to take the kids somewhere fun. J.L. Stevens Heaven's Best of Travis County

Got a flyer in the mail from Murphy Insurance Services LLC advertising my homeowners estimated…read morepremium (primary residence) at $858.07. While I understand that actual premiums can vary based on coverage amounts/deductibles/etc., their actual quote ended up being $4536 !! Not even in the same ballpark. (I've actually been in the real estate business and understand insurance.) Keep in mind that they had my property address (which obviously includes all general property details) and so what they give over the phone and in that flyer should NOT be substantially different. What a COMPLETE insulting waste of my time. If they do this before you are a customer I cannot imagine what deception could lie ahead.

From the owner: Murphy Insurance Services LLC: Allstate Insurance stands out as a trusted, locally focused…read moreinsurance agency serving Austin, Lost Creek, Westlake Hills, Bee Cave, and the greater Travis County area. What sets this agency apart is its commitment to personalized service, clear communication, and tailored coverage solutions for every household. The team takes time to understand each situation and recommends the right mix of auto, home, renters, life, and umbrella insurance. Backed by 200+ combined Google and website reviews, Murphy Insurance Services has earned a strong reputation for professionalism, responsiveness, and reliability. Customers consistently highlight the team’s attention to detail and willingness to go the extra mile. As an Allstate-appointed agency, they offer access to comprehensive insurance products, competitive bundling options, and valuable discounts, helping individuals and families protect what matters most with confidence.

Our family has had the pleasure of working with Marcus, and recommend to our friends. He's been…read moreresourceful, and a careful listener. We consider him to be a knowledgeable advisor that places our family's care first. Without hesitation we recommend him and his team. We've been with him since 2018

I have been in touch with Marcus for my property insurance needs. He is very responsive,…read moreknowledgable and empathetic. He is generous with his time and insights. I strongly recommend him.