The staff is nice. But these people have no concept of time. I sat in the waiting room for almost…read morean hour for a 5 minute appointment. This happened once before, I gave them the benefit and said it was just a fluke. Not sure I would put myself through this again. I'm sure there are many ent's in Florida that are not so careless about their patients time.

What a great office! Everyone is really nice and helpful. I was taken care of quickly and…read moreeffortlessly. The office is spacious and clean and Dr. Molina was a pleasure to see.

Thanks to Dr. Starke, I was seeing the best breast cancer surgeon just a WEEK after my initial…read morecancer diagnosis! I loved Dr. Starke. I've since moved to another state but she is amazing. The care I experienced there was hands down, the best I've ever received! Her staff were nice and I never had a problem getting seen. Very highly recommended!

After waiting six months for an appointment, I was abruptly informed--just one week before--that…read morethey no longer accept my insurance. This is the same insurance I deliberately chose solely to see this provider. When I asked when they stopped accepting it, I was told it had been four months. Four months--and yet no one thought to notify me. This level of disorganization and disregard for patients' time is absolutely unacceptable. I'm deeply disappointed, but frankly, if this is how poorly the practice is managed, I'm likely better off elsewhere.

My PCP suggested Dr. Jaime Ghitelman MD and so far so good. The first time I saw him at a clinic in…read moreDoral and now here which I was told it's just a temporary location. I had one exam which took only 3 min of waiting time and then I didn't find the right waiting area which lead to a wait of almost 1 hour to see him. The doctor is very nice as well as everyone I have interacted with. Scheduling was a bit challenging but nothing mayor.

I've been to several cardiologists, and had found a good fit with Dr. Barcena. However, he left the…read moregroup and today I met with a new cardiologist, Dr. Kristen Burton, she did not disappoint. She was attentive, thorough, answered all my questions with responses that made sense to me, and was very positive and nice. I was in and out with no delays, I will definitely stay in Dr. Burton's care, and recommend her.

I met with Dr. Tyler Kalbac here fir an ankle injury. The doctor was very patient with me in…read morelistening to me and all my questions. Sometimes doctors are trying to rush you out but this felt like a refreshingly patient doctor. The office was not too busy on a Tuesday morning at 8:30am. I was out by 9:45am. I asked if they had a wheelchair to get me to my car since using crutches is not easy and they took me right to my car, which was such a nice gesture. Thank you Dr. Tyle and staff.

My experience has been dealing with them due to workers comp. The doctors show no compassion,…read morehorrible bed side manners, they make you feel as if they don't want you there. Staff is very friendly, especially the ones in the physical therapy side and that is the only reason I give them two stars. My advice is if you don't want to deal with workers comp patients or treat them with respect then don't, it'll be better for everyone. That one specially goes to you Rocha

He sido paciente de South Miami OB/GYN durante los últimos dos años, y mi experiencia ha sido…read moresiempre frustrante. La recepción, especialmente en el tercer piso, es extremadamente grosera y poco servicial. Es casi imposible obtener una respuesta directa, y se comportan como si fueras una molestia incluso por hacer una pregunta básica. Hay una mujer en el segundo piso --delgada y con una actitud desagradable-- que trata a los pacientes con cero respeto. Su tono siempre es agresivo y hace que toda la experiencia sea increíblemente incómoda. Esta clínica parece una estafa. En lugar de atender mis problemas de salud, me derivan constantemente a otros médicos, alargando las cosas solo para cobrar más visitas. Las citas son apresuradas, rara vez hay seguimiento, y tienes suerte si pasas más de 15 minutos con el médico.

I have been a part of this group for well over 15 years now with zero complaints. When I became…read morepregnant with my first, and sadly miscarried, Dr.Miranda treated me with respect and empathy. Thankfully, I became pregnant again quite quickly and proceeded to be in their care until 24 weeks with Dr.Rodriguez. She is truly a wonderful woman and knowledgable doctor. Unfortunately, I transferred care due to their strict "No Doula" and "No Hypnobirthing" policy. When I asked my doctor about it, she said "dont waste your money" and "many of the L&D nurses at south miami are doulas" (not true). Per ACOG (American College of Obstetritian & Gynecology) "Evidence suggests that, in addition to regular nursing care, continuous one-to-one emotional support provided by support personnel, such as a doula, is associated with improved outcomes for women in labor". Hypnobirthing is also a proven pain management technique. So why do they have this policy? My guess is liability purposes. ("https://www.acog.org/clinical/clinical-guidance/committee-opinion/articles/2019/02/approaches-to-limit-intervention-during-labor-and-birth) This "no doula" policy, coupled with the fact that South Miami has an astronomically high c-section rate, were all red flags for me. I absolutely do not want a C-Section. So if you're preggers and looking to avoid the "Cascade of interventions" that come with labor, I would proceed with caution. Not to say it's not possible, but there are already policies at South Miami OBGYN that protect the medical group while also stripping the mother of options for their birth experience. Worth noting that when I transferred care to a different doctor I got a call from this office to the tune of "just to let you know, if it doesnt work out with the new doctor you can't come back to us for care". 5 star group for regular OB Care 3-4 Stars for pregnancy support

Great doctor he's honestly the best! I'd recommend to all…read morewho need a doctor in the miami,south Florida southwest area

Visited this location to accompany my mother for her visit. To preface my comment, I was visiting…read morefrom out of state (CA). The doctor kept us waiting for 45 minutes and then entered the room to request the reason for my mom's visit (one would think he knew this answer already). He was told it was to review my mother's medications to determine what she should no longer need to take. He then threw out a few bottles. I was there to ask questions as to my mother's state of health since I was visiting. He asked where I was from, I said I was visiting from LA. Big mistake- started talking politics which is beyond unprofessional and truly uncalled for. He spent maybe 10 minutes with my mother, did not provide any physical exam, handed her husband a script written with a request for in-home care and then we were told the appointment was over and that she was scheduled to return in a month. Who writes a referral on a prescription pad? This confused her husband. To top it off, the referral was never handled. We were called to set up the referral on 11/13. My mother's appointment with the doctor was 10/24. My mother ended up in the hospital on 10/26 due to an infection she got from a wound on her leg. Had she been examined, we might have caught it sooner. I don't recommend this doctor. I live in a big city, his attitude matches it. No empathy. I am adding one star, because he was a referral from her pastor who is a kind man.

Refills are often withheld unless an appointment for a checkup is scheduled. During a six-month…read moreperiod, there were no follow-up phone calls to assess patient status and minimal outreach overall. This pattern seems to recur specifically at the time of refill requests, creating pressure to book an appointment in order to receive medication. The communication through the Healow app has also been disappointing; responses from staff have been unprofessional and unhelpful. Overall, the level of service has been very POOR. The front desk staff are awful, Stephanie in particular. Called 5 times and was hung up on all 5.. again a doctors office with no customer service is not a good one I have worked in healthcare for nearly 20 years and have never experienced patient care handled in this manner. I would encourage prospective patients to be aware of these issues before choosing this practice. And last but not least if you disagree with them, they delete you off the Healow app with MY patient records and cut access to your medications..

Avoid this facility! You make an appointment to see the DOCTOR, pay to see the DOCTOR, call confirm…read moreyou will be seen by the DOCTOR, and end up with a nurse every single time. Never able to fully address your concerns, leave messages for the the doctor or his assistant to call you back and nothing. They treat you like a ping-pong ball. HORRIBLE service by all especially their receptionists!

Let me start by saying Dr. Gaitan is a great doctor. She is not the problem here…read more The staff at this office are not easy to deal with. I had a hard time getting in touch with someone that could answer my questions. I was calling to get my test results since it had been a week and they had said I would get a postcard in the mail saying everything was ok or they would call if it was anything abnormal. Well, I'm writing this in March on the day I received my postcard. You should also know my tests were done in October. What the hell?! I would avoid this group of doctors unless you enjoy having to call 100x to get answers.

The good thing is they will always do their best to fit you in for an appointment, even when you…read morecall last minute. But last time I was there first off, the doctor walked into the room with the wrong patient file, giving me a wrong diagnosis at first until I told her she had the wrong patient. Then she wrote in the wrong file, which it wasn't until the receptionist at the checkout that realized it was incorrect. As I was walking out to go get bloodwork done, once again realized they had given me the wrong patients lab work paperwork. As I was leaving I received a call that they had lost my urine sample. I went back to have to point out to them it was sitting there...