Excellent service on cutting and programming Honda transponder key. Offered a Veteran discount.read more

I would give 10 stars if I could. Xmas eve - kid stupidly lost key fob while skiing- Locks and More…read morewent beyond the call of duty and drove out to the ski resort to save my son and deliver 2 new keys. Amazing and incredible service. Professional and understanding! Highly recommend!

Was recommended that I contact them by a neighbor. Very friendly and clear about pricing and…read moreavailability when I called. They said I could come in with lock to see if they could fix it. Todd told me what problem was and said it was a simple fix and gave me detailed instructions on how to install, which I did successfully. Very pleased.

They dont return phone messages. That says allot about customer service from them. You get to…read moreleave the message though. Just dont expect to hear from them. I wasted my time waiting.

Very careful, solid, great work! Highly appreciated the reliability and quality of Norbert's…read morelocksmith service. Strongly recommend him... and would hire him again in a flash.

This is the second time I've used Norbert's Locksmith Service, and each time I've been very…read morepleased. The work is carefully tended to, and he takes great pride in doing the work correctly. He is knowledgeable, experienced, and very honest. I can highly recommend this locksmith! The cost of the service is quite reasonable, and considering the amount of care and time that goes into the visit, it's a bargain!

I can't understand how these people have 5 star reviews. All I needed was a spring replaced which…read morethey didn't do and made the door worse after their assessment. On top of that they told me the office would call with quotes for different options on how to fix complaining it was a bad construction. Really? I live in a condo with 40 units and have been here for 9 years while the unit is probably 12 years old. I don't think there is bad construction considering this is my first ever problem! The office never called with another quote even after I reached out. Terrible non responsive people

Overhead Door Company provided amazing service. They were prompt, professional, and got the job…read moredone within a week of calling. I know probably not the norm to expect service within a week of calling. I actually expected to wait much longer. They were able to fix my door on the same day of the service evaluation. I even requested quotes for door replacement, which I don't need right now, but I intend to upgrade my house and the quotes were very reasonable much to my surprise. I absolutely recommend Overhead Door Company of Pittsfield without hesitation. Nicole P

Really expensive service call(s). My garage door needed adjustment as it kept cycling open, and I…read morewanted a new wireless outdoor keypad. I also needed a broken window panel replaced. The company completed the tasks with 2 separate service calls which totaled almost $500 dollars. Nice folks, but really expensive for what amounted to perhaps an hour total of work.

I have used them twice and both times they came quickly. Their work was amazing. And their prices…read morefair.

I brought our ignition lock cylinder to be rebuilt and they had it turned around in 45 minutes…read more Saved a pile of money over the Honda dealer (who wanted to replace the ignition module, rekey the whole car for $1,500+) with Mangione's expertise and tools that I did not have on hand. Car now works great with a little elbow grease, YouTube videos, and a timely assist from Edward Mangione Locksmith and it all got done for less than 10% of what the dealer was going to charge.

I called them to ask about pricing for a job and the guy I spoke to had a serious attitude…read more CUSTOMER SERVICE SKILLS SUCKED big time so I chose not to go with them.

Overpriced. Had 7 guys in yard at some stage and one person working on porch. Was shafted by them…read moreand I don't understand how they can charge prices for mediocre work that they do. Discovered recently that they used "inside wood" not outside wood for railings on porch. They just used 4x2 and did even try to replicate the original railing. I had a very experienced carpenter fix ALL my railings (and replicate) for over 1K less.

Worked with a great team at AC Wood. Huge job - total gut of 3,000 square foot house. Everything…read morecame out great. for a job this large, there are always problems but i was impressed at how any issues were dealt with. Adam (the owner) stopped by and checked in and Tom and Billy were great on site. there backoffice guys like Tim and James were great with all the baloney that happens behind the scenes or dumb stuff like setting up the electronics. Very happy with the subs they picked and their on site guys were very courteous and conscientous. Sometimes they would suggest things I hadn't thought of that would make it look better. Would absolutely use them again.

Don't waste your time calling these people. They don't answer the phone and don't return calls (I…read moreleft a msg with their answering service at least a month ago). I've heard that they only want to do huge, lucrative jobs where they'll be paid by insurance, which would not be the case for me.

FRAUD! This co. committed Fraud to me. THEY R IN CLOTHES! I can provide copies of papers to…read moreeveryone that asks! ‍ I NEED A LAWYER! ‍ The manager Deborah bullied me. They packed my contents & NEVER cleaned soot off of 95% off of anything. Broke many items. 4 of their employees saw this. The inside of the house was left with soot webs on ceiling, walls & contents. They moved my contents in front of vents to cover filthy floor verse clening them. Their employee left a flashlight in my furnace. The house filled with smoke, almost 40 min. I was left homeless. Catamount REFUSED to put me, a DISABLED lady in a hotel. Dan, (owner) refused to file an insurance claim. He promised to take care of it. LIES He seems so nice. Fooled me! wouldn't clean my dirty covered clothes, blankets or replace filthy food. I had to sleep on a bench & chair. I BEGGED FOR HELP. I have ALL of this conversation in text & will show anyone that asks! I told Deborah NOT to pack my TENS of THOUSANDS of $$$$ worth of Jewelry. She did anyway! I told her NOT to pack specific rooms unless I was on video with her. She did it anyway. She also went through ALL of my personal drawers, cabinets & properly without my consent. Being disabled, I wasn't able to get there 2 days. I feel violated. This is in text, proving what I'm saying. It's not ok. U see, she wanted to pack quick when I wasn't there so she didn't have to clean. Everything was thrown in boxes. Nothing was wrapped. They kept blowing me off for other jobs.i didn't matter. It took them FIFTEEN MONTHS to finish my house. I had to pay rent & utilities over there & couldn't live there because after they finally cleaned up the flashlight incident, Deborah had packed every. Heavy boxes 5 feet high! I couldn't get those down. The pain of sleeping on a bench with my disability was excruciating. I would cry to the manager Deborah. Beg for accommodations. I would have taken an air mattress. They offered NOTHING & though this was their fault from the flashlight. I was living there fine with the soot. If Catamount filled an insurance claim, I would have been taken care of immediately. Are you ready for the kicker? Then, someone, NOT ME, FRADULENTLY SIGNED MY NAME on the completion forms. He was granted over $9,440 of my $20,000 insurance money. The adjuster Steve Mendrek allowed the claim to go through WITHOUT my initials on this bogus form. Plus it was so obviously a fraudulent signature. I believe Steve let I go through before he even had this fake completion form! Dan put fake dated of forms. Luckily, I have texts from Dan proving otherwise. When I told Dan (owner) he needed to clean the basement & rethink the $$$ amount of my money he took or I'm going to social media & BBB, He told me he did clean everything & to not threaten him! I said "I would never threaten you. I have over 200 photos, videos & boxes of my contents with soot on them. It speaks for itself. Plus broken items. 4 of ur employees can attest to how my house & contents was still covered in soot. I'm simply asking for you to rethink that number. You are taking HALF of my Insurance $$$." He was rude again. That was it. I've been so stressed. I landed in the hospital 3 times. Also had 2 see a therapist for the first time in my life. I've had panic attacks. Chest pains. Pain on the upper rt side of my head causing a short bout of the right side of my face to droop. Please contact me if Catamount Response has also done you wrong. I'm a Christian woman & only want what's right. I for justice. God is on my side. I've posted some random texts & pics that will corroborate my review. The boxes that look full of junk, is how my contents were packed under Debs watch. CHECK this out!!!! DEB leaves a vmail that she's sending guys to moms for me to sign off on that house. Even though I hadn't seen it.WE donknow if it's clean." Deb screams I SAY IT IS! I held out for abt 3 wks for Dan to come to that house & see those boxes. He came, yelled & Scared me. Then wrapped boxes in lvng rm only. My bedroom & upstairs rooms were never addressed. When I saw them, everything had soot on it. In the end, on 3/24/23 Dan sent a Payment form for me to sign, where he will get paid directly. I did. However that was the only form. He stopped communicating with me practically immediately. Certainly stopped doing any & everything he had agreed to do for this JOB. Then as I said earlier, fraudulently took almost HALF of my Insurance monies. It's in the air if my Google review on Catamount Response has been somehow removed or not. I know Yelp will keep it up! WANT A REAL EYE OPENER?! Catamount Response isn't listed anywhere as a company that handles Soot removal. Isn't that Quite interesting! These are some shady mofos!!! With Daniel Kenney owning it. Just my opinion based on this experience.