I do not understand that this place is advertised as open…read more they do not respond to call and then they cut the line which seems on purpose, as they don't want to answer.

Excellent service. The shop answered the phone quickly and was able to fit me into a busy schedule…read moreon short notice. Locksmith was prompt, friendly and ultimately, very helpful. Highly recommend.

Very careful, solid, great work! Highly appreciated the reliability and quality of Norbert's…read morelocksmith service. Strongly recommend him... and would hire him again in a flash.

This is the second time I've used Norbert's Locksmith Service, and each time I've been very…read morepleased. The work is carefully tended to, and he takes great pride in doing the work correctly. He is knowledgeable, experienced, and very honest. I can highly recommend this locksmith! The cost of the service is quite reasonable, and considering the amount of care and time that goes into the visit, it's a bargain!

Really expensive service call(s). My garage door needed adjustment as it kept cycling open, and I…read morewanted a new wireless outdoor keypad. I also needed a broken window panel replaced. The company completed the tasks with 2 separate service calls which totaled almost $500 dollars. Nice folks, but really expensive for what amounted to perhaps an hour total of work.

I have used them twice and both times they came quickly. Their work was amazing. And their prices…read morefair.

My 25 year-old garage door opener finally failed. Because the original manufacturer has been out of…read morebusiness for years and parts are unavailable, I knew it was time to replace it with a modern unit. I searched online and found a local company, Koops Overhead Doors. Koops jumped to the top of my list due to several very positive reviews. I contacted the owner that night and he said he'd come out first thing in the morning. The next day he checked out the issue, which as expected couldn't be fixed because parts were unavailable. He showed me a new system with improved features, which I agreed to purchase. Fortunately, he was able to have an installer do the replacement the next morning. The installer arrived on time the next day and started by removing the old track and wiring. He had the whole new system up and running in under an hour. He programmed the remote, showed me how it worked, and walked me through the features. It's funny to get excited about a garage door opener, but this thing is so quiet compared to my old one, and it has built-in Wi-Fi, motion detection, and a camera that can identify people and animals. Koops is top notch when it comes to customer service and getting back to you. They sell great a product at a reasonable price, and the installation was fast and professional. Highly recommend them!

The torsion spring on our door had broken one night after we got home. The next morning, at 8:00AM,…read more I called Koops Overhead Doors since we couldn't get our cars out and told him we had an appointment that day at 12:00. Jamie showed up at our door at 8:30, repaired the door and was on his way by 9:15. These guys are absolutely the best in the area, reliable, prompt, knowledgeable and courteous. I would always recommend them. The price for the service was very reasonable

Pittsfield Pipers are professional and do quality work! Within 24 hours I had somebody at my home…read more Jeremy was knowledgeable and answered questions and concerns. Very personable just like Dave who does my yearly maintenance on my system. Their service person Joyce was very helpful as well. They're reasonable and give a discount to seniors. You can't ask more than that. Donna Pivero

Jeremy did a great job. he completed a bunch various plumbing jobs as well as replacing a cracked…read moretoilet.

This business (Norbert's Locksmith) should show up when searching for locksmiths near Otis, MA…read more Currently it only shows up for Berkshire County, which most people here don't search for.

I gave up trying to find a repairman to fix my one door and check the other if it needed work. Yelp…read moresent me two offers and I chose D&S. The owner, Doug, was very nice considering he has a limit on distances to help clients. I am on the border, so to speak, but he said that he would send his man anyway. I called yesterday and the doors were checked and the the door that needed the work was fixed in quick time. The repairman, Steve, was very friendly and we gabbed a lot while he worked. Terrific service and, in my case, next day service! I HIGHLY RECOMMEND D&S O.D. for your overhead doors!

Purchased 3 Amarr garage doors with Liftmaster openers. Doug was very helpful, very responsive…read more Always followed up. Never had to chase him. Installation was very well done. The doors close like refrigerator doors and look great. Not cheap but very fair. Can recommend without any reservations.

Great service Right to the details …read more.... Very nice people to work with Appreciated them going above and beyond to get the exact color match to the installing windows .....

Update: We went to The Glass Shop in Great Barrington to have the shelf done there. Next day we…read morewere given the estimate and will be notified when the shelf will be ready. The service was like night and day compared to Martino's and will use The Glass Shop if in need of further glass work.