They dont return phone messages. That says allot about customer service from them. You get to…read moreleave the message though. Just dont expect to hear from them. I wasted my time waiting.

Purchased a programmed key because they could not cut and program the 2 keys i personally…read morepurchased. A couple weeks later the key got hooked on seatbelt getting thrown apart to the ground. Picked up what I knew to be the parts and key no longer works. Stopped in at store for help after spending almost $100 for the key for them to tell me I didn't pick everything up and is missing parts. EITHER INFORM CUSTOMERS OF THE POSSIBILITY OF THE SAME HAPPENING TO THEM AND HAVING TO SPEND ANOTHE $100 AGAIN. I would not recommend this business to anyone.

I do not understand that this place is advertised as open…read more they do not respond to call and then they cut the line which seems on purpose, as they don't want to answer.

Excellent service. The shop answered the phone quickly and was able to fit me into a busy schedule…read moreon short notice. Locksmith was prompt, friendly and ultimately, very helpful. Highly recommend.

Paul and I had an initial call and then texted about my plans for having him visit my new home…read more Paul came to my home with about a week's notice and installed two new door knobs and one new bolt lock and then re-keyed those plus two other existing door locks. Paul was very friendly, professional and considerate during his visit, his prices are very reasonable and he is a quick worker. I would recommend Arena to anyone who needs their locks replaced and/or changed.

My girlfriend and I just recently moved into a new house and we needed to rekey the locks. Luckily…read morewe found Arena Locksmith Service after doing a quick google search. We called him up, got a quote, and made an appointment. He called us to let us know he was on his way to our house. We had 8 locks rekeyed! He rekeyed them all very quickly and he even made us 3 copies of our keys in his truck. His prices are extremely reasonable and in my opinion worth every penny. I HIGHLY recommend Arena Locksmith Service. If we ever need a locksmith again we will absolutely be bringing our business to him again! If I could give him more than 5 stars I would!! Thank you Arena Locksmith Service!!

I have used these folks several times in the past and again twice recently…read more Their pricing is equal to or in some cases better than other local locksmiths and their customer service is excellent. They never act like they are doing you a favor and it id clear that they appreciate your business. They recently programmed 2 vehicle key fobs and they were very efficient and did a great job. In my opinion this company is the best in the area.

They were quite pleasant to talk to, said they needed to get back to me to set a date, and its been…read more2 weeks and I have yet to hear back to them. I've called them again, they apologized and again haven't gotten back to me. Hard to trust them if they can't even call you back.

They helped me pretty quickly, which was very convenient. The specialist arrived at the agreed time…read moreand performed the main work on the spot. In general, everything went well, but I expected a little more attention to detail and a more detailed explanation of the process. Some points raised questions, but in general the problem was solved. Thanks for the help, although certain aspects of the service could have been better.

Great service, was willing to work and help me. Thanks Shaun for your help with this!read more

Fast service and a great price. Great communication throughout the process. Would definitely…read morerecommend.

Honest and reliable services.... Highly recommend. Provided a solution that was honest selfless.read more

I called them to ask about pricing for a job and the guy I spoke to had a serious attitude…read more CUSTOMER SERVICE SKILLS SUCKED big time so I chose not to go with them.

Stopped by to cut an additional key for our car. In and out in 10 minutes. Reasonable price…read more Friendly people.