We booked and paid for Chef's services for two nights while staying with our large family in Cabo. Brown's services did not inform me that the property we were staying on did not allow outside vendors and yet they charged me for the meals and then let me know that they will only reimburse 80% of the charge I paid. It seems to me before accepting payment this company should know if they can provide the service. It has been a long string of emails and I still haven't seen a refund for ANY of the amount they charged my Visa. read more

We used this limo service for round trip from the airport to resort. Absolutely perfect! Had the stretch limo for 8 and all the luggage fit and they had plenty of beverages for everyone! On time and great service. The only company I'll use from now on. read more

Brown's Private Services - Airport Shuttles Near Me - Cabo San Lucas, BCS

Great services all around while staying in Cabo! Easy arranged transportation to the airport or to downtown Cabo... GREAT private catering also easy to arrange with very friendly chefs and delicious food! We had a great experience - thank you Brown's! We highly recommend! read more

Brown's Private Services - The most delicious breakfast made by the nicest people! Thank you Brown's! - Airport Shuttles Near Me - Cabo San Lucas, BCS

Brown's transportation is my go-to for Cabo transportation. They always arrive on time and in nice, new, clean vehicles. Did I mention they make sure to keep their cars on so they are cool when you get in? As funny as that sounds, not all companies here do. Each time I have used them, I have a driver who is truly bilingual and understands and speaks English fluently. They are great at giving recommendations as well as trying to accommodate any last minute requests. Their response time is very quick and you can count on them. read more

Had a mix up with my transportation reservation, but it was handled immediately and to my complete satisfaction. The person I spoke to on the phone was polite and very understanding, and the driver they sent was amazing. Will definitely use this service next time I'm in Cabo. read more

I used Brown's for a round trip shuttle to and from the airport to our resort at lands end. Pro: - came to the airport on time to pick us up. We had no delays in our flight and did not speak to the sales people upon exiting the airport. So we got out of the airport pretty quickly. - driver had a clear sign with my name on it. -communication via email before booking was efficient. - safe driving. - drivers are nice and friendly. - air conditioned and clean SUV - water and beer in SUV Cons: - PICKED US UP FROM RESORT 30 MINS LATE TO GET TO OUR FLIGHT!! - our pick up was scheduled for 1:00. A customer service agent called us at 1:00pm to tell us that our driver would be 15 mins late. At 1:20 I had to call back and she said "I thought I told you 1:15" RUDE. She hung up on me after she told me there was a lot of traffic and that the driver was just around the corner. I called back and told her to let me talk before she hung up, I told her that If I had to take a taxi, then I expect a refund. She responded "ok bye" and immediately hung up again - the driver and the woman on the phone said there was a lot of traffic right outside the hotel. I did not see ANY traffic that would constitute being late, let alone 30 minutes late! All in all, I'd say we ended the fabulous trip on a bad note because their tardiness for our pick up and rudeness on the phone really caused anxiousness. I would not recommend them for pick up from the resort to the airport, but had a great experience on pick up from airport. No read more

Great service Carlos the driver was friendly and professional. Highly recommend for airport pickup

I really didn't want to write this review, but my bachelorette party and I used Browns to transport to Flora Farms. The pickup and dropoff was seamless, However, when planning a time to pick up following our cooking class we told the driver to be there at 2 pm and he arrived at 3 pm. Additionally, the driver was unreachable by phone which he had promised he would be. When we reached out to the main office they said they couldn't reach the driver either and blamed us for wanting to have the driver come back at 3 pm (which we never said). As I said, the transportation there was wonderful and the driver was so kind. But the transport back and the unprofessionalism from the main office was not acceptable at all, especially given our tight schedule for the weekend. read more

Got a ride from the airport into downtown Cabo. Our driver Andy was courteous and very informative on recommendations as to where to eat, get specific drinks and even find local toys for our kids when we came home. The car was comfortable and the drive was smooth. Will definitely go with again when we come back and will get Andy to drive again. read more

The chef service was amazing! We hired Brown's to provide a chef service for my sister's bachelorette party which included two dinners, two breakfasts and a bartender service. Martin and Gina made delicious dinners, desserts (the fresh churros were a group fav), and drinks and were so friendly and accommodating! They even went out and bought more ice and waters for us when they saw we were running low, then left us with pre-mixed margaritas in the fridge at the end of the day. I emailed with Paty for a while beforehand to coordinate menus and meal times and she was very patient with my constantly changing thoughts and opinions on what all we needed. We will definitely hire Brown's again when we come back to Cabo! read more

Stay away , not dependable , new to puerto Vallarta, no show on my round trip , no they are giving me the run around on returning my payment !!! Now I know why they want full payment up front!! read more

These guys were awesome! There to pick us up, they brought us to Costco and our driver even came in and helped us shop! He was such a joy, loved him! He then took us to our condo and helped us unload. For the way back, the driver was right on time, wonderfully kind and helpful and it was a wonderful experience. I recommend getting a round trip when visiting, it made the trip so much better. read more

They were amazing. Our driver was right outside waiting for us. Very easy to find. He also had a beer waiting for us in the car! Christian was so helpful, so sweet and so easy to talk to. He had to take us to the grocery store and he walked right in with me and helped me! I felt like I had my own body guard and personal assistant :). Thank you Christian! Brown services is very professional and easy to communicate with. Thank you Brown Services. read more

Excellent service, on time and extremely courteous. Would definitely recommend if you don't want to hassle with shuttles stoping at every hotel. Nadia is fantastic with her quick responses to all questions. Will use again when we return next year!!!! read more

Brown's Private Services - Hotel Riu Santa Fe room view. - Airport Shuttles Near Me - Cabo San Lucas, BCS

I used Brown's Private Services for my recent trip to Cabo San Lucas and they were wonderful! They were easy to work with and a better option than the airport transportation offered by the resort we stayed at. The cars were clean and new and our driver, Issac, was extremely helpful at the airport and on our way to our resort with recommendations for restaurants to try in town and activities to try. We also used Brown's for transportation to one of our meals that was away from our resort and our driver, Christian, was just as helpful with information about the area and recommendations to do during our visit. For our next visit to Cabo, I'll use Brown's again highly recommend their services. read more

Chef Uziel came to our place to cook our lunch. We had the best tasting catch of the day fish with flavorful rice and roasted veggies. He was super friendly and professional. The whole experience was amazing! Our kitchen was spotless after our meal and this is a Must-do experience when you visit Cabo! read more

Truly made our trip remarkable! We had a party of 13 and Nadia organized everything perfectly! Our drivers all weekend were fantastic and we also hired a bartender, Luis, who was out of this world as we hung by the pool all day and he served us drinks! He was fantastic! Shout out to one of our drivers, Bobby as well! We loved him!! read more

Brown's Private Services - Luis, our bartender! - Airport Shuttles Near Me - Cabo San Lucas, BCS

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A very good experience. Two things: 1) Do not talk with any transportation once you leave the last airport customs checkpoint. There is a large room with many (50+) "Time Share Salesman" trying to confuse and trick you into a conversation. Just keep walking outside. Once out the doors it was easy to see the Brown Services driver. He was holding a sign with our name. The pick-up was reliable and early. Brown had us to the airport very early so there were no problems. I did tip $5 each way. Clean Escalades each way. read more

We had one of their chefs come cook us dinner at our villa and it was an awesome experience. The chef and his staff provided great food and service. (We did the lobster and steak with a few seafood appetizers.) They were also really nice people and you could tell the chef was proud of the great local organic ingredients. Booking and organizing was also super easy. (Thanks Nadia!) read more

Hello Manuel, I wanted to let you know how much we appreciated your driver, Carlos, yesterday! He is such a polite young man and was so extremely helpful! You are very fortunate to have this young man as an employee because your employees are a portrayal of your business! The first thing was we were so late getting out of the airport because the wait going through customs was over an hour and a half. We thought for sure we wouldn't have a driver because we were so late but he was there waiting for us! He also grabbed our luggage and rolled it to the vehicle. As we were driving to Cabo my mother, Beverly, realized she did not have her passport! So Carlos made a phone call and he turned around and took us back to the airport. He took my mother and my sister into the airport and got them to the correct person who helped my mom and sister and they finally located the passport! By this time it was already late and Carlos had missed an appointment that he had scheduled for 6p. He was still so kind and courteous even after all of that! He was still fine with making the stop at Walmart for us to purchase some groceries. When we arrived at Terrasol, Carlos unloaded all our groceries and luggage for us. He also recommended a few things to do, some restaurants to have meals and that Browns Service can be our transportation! And I must also advise you that he is an EXCELLENT driver! We felt very safe driving with him! So we want to thank you for everything! We were pretty exhausted by the time we got to Terrasol and just appreciated EVERYTHING that Carlos had done for us! Thank you so much, Michelle, Paula and Beverly Sent from my iPhone read more

My wife and I took our first trip to Mexico ever. Wanted it to be special since we were going for our 20th anniversary. After looking up all the transportation options, I opted to be spoiled by Brown's Private Services. A friend recommended Brown's and provided me with Rosy's contact. She was great from the get go. Top notch service, which I didn't expect but always makes me happy. Pros: Great info to navigate the crazy airport experience, very friendly well dressed driver with our name on a board was right there waiting, he had a great command of English, knew the area very well, took his time to show us around and give us the low down on every area on the way to our hotel. The refreshing drinks in the vehicle. Great clean vehicle, classy leather interior. Con's: The only one is the tip industry which is all throughout Cabo. For anyone who can't say no or feels bad when they don't provide a generous gratuity, you may have a hard time. You're money will be mostly gone in tips. Left us a bit frustrated. Not our drivers fault at all, He is very nice, it's just a way of thinking all of Cabo has. We loved our driver and tipped him well. He really was an incredible man. If we were ever to go to Cabo again, we would use Brown's. And if we go with more money, I'd hire our driver all day to take us to other cities for tours. Fantastic service by both Rosie and our driver. Thanks for spoiling us. read more

Quickly responded to help request. Provided a fair quote and a great driver and car for the day. Will use again.

We had a great experience with Brown's Private Services. Rozy and Nadia were a huge help in getting the reservation and times set via email. Our driver, Marco, was great. He's very friendly and had cold beer and water waiting for us. The vehicle was spotless and very comfortable. He of course helped with our luggage as well. It's so nice to see someone waiting for you when you arrive and not have to haggle over and/or search for a ride to the hotel. 5 stars all around and we will be using them again the next time we visit Cabo! read more

We made our first trip to Cabo this past December and Brown's was recommended by a family member. We couldn't have been happier with the service. Prior to our trip I received a detailed email letting us know what to expect upon exiting the airport and where our driver would be. As promised, he was waiting for us with a sign. He was very nice and helpful, I believe his name was Bobby. Had water in the car for us and told us a bit about the area during the drive. We made a quick stop at the grocery where he came in with us to assist with anything we needed. The return back to the airport was just as smooth although we were sad to leave! We will be using Brown's again when we return to Cabo, I highly recommend them! read more

I traveled with my adult son and teenage daughter and their friends and we needed private car transportation for several different dates to/from airport and Cabo San Lucas. Nadia Brown managed all our reservations by email very quickly and gave us the best rates (I had received several quotes from different companies). The drivers are excellent! They are reliable and professional. I highly recommend Brown's Private Transportation Services! read more

My wife and I were in Cabo Feb. 14-21. We made plans to spend a day at Brown's Private Service's With a cooking lesson on Mexican cuisine. We were so fortunate to have Lenora as our private chef and Instructor. She was absolutely fantastic. A great time spent and experiencing the preparation of authentic Mexican foods. And of course being able to eat it too! We would like to thank Rozy at Brown's for getting everything arranged for us. And of course, many thanks to our personal chef, Lenora. read more

Do not trust this company to disgard your credit card information. They tell you they will as soon as your transaction is complete but thewy do not! 2 months after my funds cleared to them they charged me again. They canNOT be trusted with your credit card information. read more

Used this shuttle company last year and loved that they were on time and noticed our flight was delayed a half hour. we went out there and he grabbed all 6 of us and off we went! We stayed on the pacific side of Cabo so the drive was a little longer than most. I just booked another round trip with them and am looking forward to another fun new year without worries of the transportation side of things. read more

We LOVED our airport transportation service!! It was super easy to set up, I just filled out the "request a quote" section and then I received a prompt response. There was 10 people in our group and we were picked up on time at the airport and then for our return, on time back to the airport as well!! Manuel was our diver for the round trip-- he took good care of us!! read more

Swanky private car service worth a few extra dollars to get you to/from the airport comfortably. Riding with Bobby from our resort back to the Cabo airport was a pleasure. Excellent service (and conversation) all around. read more

VIP treatment all the way! At pick up from the airport they had water and beer iced and ready for us. These guys are an affordable class act. Just walk out of the airport after getting your bags and see a sign with your name on it. They were right on time with a great looking SUV to pick us up. Browns is a true concierge service. read more

We were in Cabo a few weeks ago and used Brown transport for the first time on a recommendation from our friends. We have been using another transport company but thought to venture out. They had a sign with our name and very professional with nice vehicles. Driver was super nice and spoke excellent English. We are using them again in November. I also like that payment was done on line so no cash was needed and driver had a cold beer for me. How can you beat that? read more

I have been very pleased with Browns Private Services. I have used them several times for transportation from the airport into Cabo and the return. The drivers are always on time, friendly and bi-lingual. The cars in their fleet are meticulously maintained and very clean. Vehicles are large enough for big bags and also golf clubs. Arranging transportation with the office staff has been easy and efficient. I definitely recommend their services. read more

We always use Browns for our transportation needs. They are always punctual and reliable. They have nice clean SUVs and friendly drivers!

Nadia has been a pleasure to work with. Every driver is extra helpful and knows extensive answers to every answer I've had. They even help me improving my Spanish! read more

I arranged a trip for 21 people this past April. There were 3 arrivals and 3 returns at varying times for the group. Rosy Z. took great care of me while scheduling and Brown's took great care of my group upon arrival. I contacted Rosy about a few changes, her emails were prompt, her info organized. The transfers went off without a hitch. Thank you so much, Brown's! read more

We used Brown's to take a group of us from San Jose to Cabo for a day trip. Rosy was a pleasure to work with. Driver was nice and professional and very accommodating. No complaints. read more