While in Indianapolis this weekend, I went with my friend to visit her mother who recently became a…read moreresident of Independence Village in Avon. I was impressed from the minute I walked in the door. The receptionist was so welcoming, and she and my friend had a great conversation upon entering. The first thing I noticed was how clean the facility is (it was recently freshly painted) and how wide the hallways are, which allows easy access for walkers, etc. We went up to her mother's one bedroom apartment on the third floor and it was a good size for one person, complete with kitchen facilities and a big bathroom. (There are studios, and one- and two-bedroom apartments and I was able to see all of them on my visit.) While walking the hallways, I noticed the colorful artwork on the walls, the theater, the library, the activities center and several other amenities that indicated to me this was more a community than a "nursing home". It is quite a cheerful and friendly atmosphere. We then went down to lunch and sat with her and another resident. They both stated the food was quite good and they liked the selections provided for each meal (breakfast, lunch and dinner). The dining room is spacious, and the staff is amazing, friendly and interactive. While sitting in the dining room, the Director, Sue, came to the table to talk to her residents and we had a pleasant conversation also. I told her how impressed I was with this facility, and she thanked me, but also thanked me for allowing her to administer to "our loved ones that we put in her care". I was impressed! Sue definitely is dedicated and takes special pride in making sure the residents are well cared for and happy. If you are looking for a place to care for your loved ones when the time comes, I suggest you look no further than this facility. It really is top-notch! It also has a Memory Care facility. Although I did not visit that section, my friend said it is just as impressive.

Horrible place to live. For the cost, I expected nothing but the best for elderly friends. What I…read morefound was sad. They want the money, but don't want to provide the care they promise. The nurses and care team are excellent but the administration and leadership is seriously lacking. Look elsewhere.

I've lived here since 2018, first with my dear wife, Carol, then as a widower since 2020. This…read moreplace is great. Its employees really care. The facility is top notch. They're about to expand because we're essentially full.

We have a relative staying here getting rehab. The care she receives is excellent and the staff is…read morevery friendly and helpful. This is a very nice facility and has everything one would need for rehabilitation.

My father broke his hip and was is need of more physical therapy than the hospital could supply…read more We heard good things about Greenwood Village South's rehab facility. I called 2 days in a row and left a detailed message with admissions, specifically Megan, the second day, asking for someone to call me back. I had spoke with a very nice person in the rehab center who said she was in a 1 hour meeting and would be out at 10am. SILENCE again. Very disappointed with the customer service, hopefully this is NOT indicative of their patient care. I did call several rehab centers on the southside of Indy and everyone of them called me back within 2 hours! My dad easily found a nice place and we are all happy.

Excellent staff and environment. They go the extra mile with care and compassion for the residents.read more

Very nice facility! When looking for assisted living whether for yourself or a loved one, you hope…read moreto find a place that can provide as close to "home" environment as possible. While I would add some bright color paint to some of the walls (grey and white right now), this home offers a theatre room, a library, an exercise room, two sitting areas with fireplaces and some outdoor patio space. Also, a large, linen tablecloth dining room. The rooms are adequate in size, look comfortable, with a double sink, apartment size refrigerator, and microwave. There is usually room for 1 or 2 chairs for visitors and a single bed. The bathroom is large enough to easily maneuver a wheelchair or walker. During our visit, bingo was being played and we were told there are always scheduled activities to keep residents busy and socially involved. Lets face it none of us look forward to having to live in an assisted living facility. Or having to decide where a parent or other family member may have to live temporarily or permanently. For me, a baby boomer, it was comforting to know this place is here.

Used to live in pet bldg in studio apt. Roomy but eventually outgrew my space. Were nice ppl there…read more I recommend this living area....

I don't know about the apartments because I never got to see one. However, customer service is…read morehorrible. I tried to get in touch with someone for days with no answer. I know they're probably busy so my mom and I went there. We needed a two bedroom which they don't have available. We could get on the wait list and do the application. The fee is $50 a person, no problem. After a year the application expires and you need to do another if you don't get a place. Then pay another $50 per person. Good way to make money for them I guess. The lady was rude and didn't offer to let us look at a 1 bedroom to get an idea of what they look like. We tried to ask her some other things when another lady walked in. She turned away from us and started speaking with her. We were immediately dismissed.

The employees at this establishment have no consideration for the residents needs. Many residents…read morehave expressed their displeasure with the quality of the food, the attitudes of the staff, and the overall performance of the staff being incredibly lackluster and generally unimpressive and disappointing. I myself have visited this business on multiple occasions and have found the entirety of the business lacking in quality as well as the basic services necessary for the running a successful enterprise of this type. Even as I write this review while visiting my relative I am talking with another woman who said and I quote "The quality of this food breaks my heart!". If I who am here very rarely can see the poor quality of this establishment then I pity those who spend many of their days here in this sham of a residential center.

My sister became a resident at Wickshire I June of this year. I wa so impressed with how welcoming…read morewickshire was. ALL staff went above and beyond introducing themselves and making my sister feel special. Lunch was scrumptious too. It was very clean and everyone was so professional. Highly recommend this Assisted Living Qarters.

Great little home with attentive staff and a clean space, I dropped in for a performance during…read morehappy hour and enjoyed the care and noticed friendly service given to all in my short time. I can see this is another solid option in a well managed network.

They took excellent care of my Mother in rehab. My review is long overdue. Thank you to Ann Buttery…read morefor answering my calls and helping me with my mother's admission each time as I was living in Boston at the time and attempting to manage her care from there. I'm forever grateful!! Sam Carrillo, Executive Director, was also extremely helpful and professional!! Thank You!!

My wife and I have been going through the downsizing process and trying to find a senior living…read morefacility on the northside of Indianapolis. The help we received at the Stratford was outstanding. Specifically, we were helped above and beyond by Ann Buttery. She was so caring and did her very best to find just the right place for us to live out our lives. God bless you Ann.