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    Brows by Anna

    5.0 (1 review)

    Services - Brows by Anna

    Blemish camouflage

    Permanent makeup application

    Permanent makeup consultation

    1 More Service

    Permanent makeup touch-ups

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    Recommended Reviews - Brows by Anna

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    4 years ago

    She always does amazing with my brows. Makes my shapes amazing not too thin either. Been going to her for 4+ years

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    Symmetrical Artistry

    Symmetrical Artistry

    4.8(23 reviews)
    3.1 km

    My experience with symmetrical artistry was not good, which was a bummer since it seems to be well…read moreregarded by many. I got powder brows, and the process was fine. I did feel judged for wearing a mask which wasn't cool, but whatever. Comments on my brows during my consultation also were a bit critical which seemed unnecessary. It was kind of everything else that made the whole experience a disaster. As I left my initial powder brows appointment, I scheduled a touch-up (included in service as long as it's within 8 weeks). When I arrived weeks later for my appointment, no one was there. As a matter of full disclosure, I was five minutes late. Yet I was surprised, because I've never been to a place where an employee would walk out the door if a client wasn't there exactly on time. I rang the bell and knocked on the door since it could reasonably be a security measure if someone was alone, but the place was dark and the door was locked. Thinking perhaps folks were running late, I sat on their patio to wait a few minutes. After maybe 10-ish minutes I called the salon number. Five to eight minutes elapsed with no response so I followed the instructions on the voicemail, which said to text for a faster response. I got a text from the owner saying that they were at an event and immediately after the text--whilst taking a screenshot of my confirmation text that I'd received two days prior--she called to say that they didn't have me on the schedule and asked if I had received a confirmation. I forwarded the confirmation and she said that the woman who was doing my brows had asked the day before if she had an appointment. She apologized, I rescheduled, but I'd planned the weekend of child's birthday party around this appointment and turned down plans because they conflicted so I was indeed pretty annoyed. Although it was outside the 8 week timeframe--my appointment was at the 8 week mark--they didn't charge me for going outside the initial touch-up timeframe (which would be expected but not always guaranteed). It would have been nice for them to tell the receptionist that though, since she stopped me as I was leaving thinking I hadn't paid. If I had to make the choice again, I wouldn't do the brows. All I can say is that your mileage may vary. It's undoubtedly a rare occurrence but the schedule thing and lack of communication makes me feel their reliability is suspect. And I'm not sure about going back for touch-ups if I need them in a few years.

    This place is great! I didn't know I should be taking care of my skin but tried a facial and it…read moreworked! I learned a ton about the science behind skin care and looking forward to trying a chemical peel. It's a cool spot too

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    Symmetrical Artistry - Scar camouflaging

    Scar camouflaging

    Symmetrical Artistry
    Symmetrical Artistry - Inkiness scar camouflage

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    Inkiness scar camouflage

    Chicago Permanent Makeup by Lana Schluter RN, BSN

    Chicago Permanent Makeup by Lana Schluter RN, BSN

    4.4(16 reviews)
    6.6 kmSauganash
    $$$

    Lana, will promise you that she is the best, but she will mess your brows up including scarring…read moreyour skin. Also, she charged me $1,000.00 for subpar work and if you're not happy with her work, she charges you when you want her work corrected. She is a scam. Please do not use her for brow services. my eyebrows were lopsided when she finished. I spent additional money having to fly to Dallas to an expert who erased her sloppy work, which cost me an additional $750.00 for 3 different sessions to clean up her mess in addition to airfare expenses for 3 trips. Be very careful who you trust with your face. You can hide your hands, but you can't hide your face.

    As of this review (1/18/22), Lana has been in the ICU with Covid for two and a half weeks (so if…read moreyou're contacting her for appointments she may be slow to respond). Not knowing this I contacted her because I had some bad microblading done on my eyebrows yesterday and was freaking out and in desperate need of professional advice. She responded to me, FROM HER ICU BED, and has been giving me detailed instructions on how to manage the correction. If this isn't compassionate professionalism, I don't know what is. I'd give her ten stars if I could. I look forward to having her do my eyebrows the correct way once she's healed. Keep fighting the good fight, Lana!!!

    Photos
    Chicago Permanent Makeup by Lana Schluter RN, BSN - Permanent Makeup by Lana Schluter RN, BSN
  office location at 4001 West Devon Ave, Sw. 320A, Chicago IL 60659
 Free parking

    Permanent Makeup by Lana Schluter RN, BSN office location at 4001 West Devon Ave, Sw. 320A, Chicago IL 60659 Free parking

    Chicago Permanent Makeup by Lana Schluter RN, BSN
    Chicago Permanent Makeup by Lana Schluter RN, BSN

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    Brows by Anna - permanentmakeup - Updated May 2026

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