My experience with symmetrical artistry was not good, which was a bummer since it seems to be well…read moreregarded by many. I got powder brows, and the process was fine. I did feel judged for wearing a mask which wasn't cool, but whatever. Comments on my brows during my consultation also were a bit critical which seemed unnecessary. It was kind of everything else that made the whole experience a disaster. As I left my initial powder brows appointment, I scheduled a touch-up (included in service as long as it's within 8 weeks). When I arrived weeks later for my appointment, no one was there. As a matter of full disclosure, I was five minutes late. Yet I was surprised, because I've never been to a place where an employee would walk out the door if a client wasn't there exactly on time. I rang the bell and knocked on the door since it could reasonably be a security measure if someone was alone, but the place was dark and the door was locked. Thinking perhaps folks were running late, I sat on their patio to wait a few minutes. After maybe 10-ish minutes I called the salon number. Five to eight minutes elapsed with no response so I followed the instructions on the voicemail, which said to text for a faster response. I got a text from the owner saying that they were at an event and immediately after the text--whilst taking a screenshot of my confirmation text that I'd received two days prior--she called to say that they didn't have me on the schedule and asked if I had received a confirmation. I forwarded the confirmation and she said that the woman who was doing my brows had asked the day before if she had an appointment. She apologized, I rescheduled, but I'd planned the weekend of child's birthday party around this appointment and turned down plans because they conflicted so I was indeed pretty annoyed. Although it was outside the 8 week timeframe--my appointment was at the 8 week mark--they didn't charge me for going outside the initial touch-up timeframe (which would be expected but not always guaranteed). It would have been nice for them to tell the receptionist that though, since she stopped me as I was leaving thinking I hadn't paid. If I had to make the choice again, I wouldn't do the brows. All I can say is that your mileage may vary. It's undoubtedly a rare occurrence but the schedule thing and lack of communication makes me feel their reliability is suspect. And I'm not sure about going back for touch-ups if I need them in a few years.

This place is great! I didn't know I should be taking care of my skin but tried a facial and it…read moreworked! I learned a ton about the science behind skin care and looking forward to trying a chemical peel. It's a cool spot too

Hard to find, but worth it. Good deal on 20 units of botox,…read moreand a variety of services offered by the S. Korean owner Connie. Might be my new Medspa, gotta support a Sistah.

Connie is truly amazing and can't recommend her enough! After years of trying different places, I…read morestruggled to find the right fit for Botox. I'd either get too much or too little, and always ended up with hooded eyes, despite others promising it wouldn't happen. Connie, however, is a total pro. She knows exactly how to treat the lines while maintaining a natural, lifted look. It's the perfect balance of smoothness without looking overdone. This is my second time seeing her, and I'm so impressed with her expertise. She takes her time to really listen to your concerns and walks you through the process step by step. I've been getting compliments non-stop, with people asking what I've done because the results look so natural and refreshed.

GENERAL: I have been seeing Wanda for a few years now and…read morehave nothing but great things to say about her art work. I should mention that I am a general dentist working in Chicago and saying that I pay attention to detail is an understatement. To put it lightly, I can be a bit controlling and difficult to please. At my very first visit, I had my eyebrows done. I watched nervously in a mirror as she tattooed my eyebrows. I was surprised at how quickly she was finished. I have read that this procedure can take up to an hour but I was out in less than 30 min (with half of that time actually being tattooed). I hate to brag, but wow... my eyebrows look amazing!! I still get compliments on them to this day. My eyebrows were not bad before but I always thought they looked better a little filled in. Now I wake up every morning with perfect eyebrows! Its really great, I would recommend it to anyone. I later went back to see Wanda to get my eye liner done. Which I NEVER thought I would do for obvious reasons (like what if i didn't want to wear eyeliner somedays?). I told Wanda I wanted it to look very natural. I trusted her so much at this point, I just let her do her thing. She did such a phenomenal job. It looks exactly how I wanted it to look and I couldn't be happier. LOCATION: I have been 3 different locations to see Wanda. All were extremely easy to find. Parking was never an issue (even in her downtown location!) and all facilities were clean and comfortable. PAIN: I was very worried about how much this was going to hurt. I am a bit of a baby when it comes to needles and I grow especially frantic with thing close to my eyes. Wanda uses a topical numbing agent before she starts and this helped more than I can describe. She must use a very strong topical agent because the pain was much less than I was expecting. Ultimately, your still getting a tattoo on you eye lid so keep in mind its not the most comfortable feeling. Wanda works very quickly and so even if you are having a bad experience, it doesn't last very long. MONEY: This is a bit of an investment for beauty but I did some simple math and justified this expense. The amount of money I would have spend on eye liner and brow filler over the course of many years was much higher than what I would be investing on tattooing it in. When you combine that with the fact that you will be saving so much time getting ready every morning it seemed like a no brainer! Overall, Wanda is a true artist. She has been doing this for decades and now teaches other people how to do this art. She is an esthetic eye, works incredibly fast and is extraordinarily talented. I couldn't ask for better qualities in my permanent makeup artist.

Beautiful work! I love my new eyeliner and eyebrows! I've only ever had half an eyebrow because the…read morehair on the outside or tail end is so light. Now I have nicely shaped natural looking full brows. She did exactly what I asked her to and her judgment with ink colors is spot on too. Thanks Wanda!

Discovered Ariava through Groupon. Excellent service and Sherry is fantastic. I have booked all my…read moreservices with her since my first visit. She is gentle and explains everything very well. Note that the space is small and not very private but pricing is good and I am pleased with my micro-needling results.

I have been a customer to Ava and Jenna for almost 3 years now. Their customer service and presence…read moreis unmatched. Ava has been doing my Botox and lip injections for the past 3 years and has never failed me. I highly recommend this clinic for anyone who needs an aesthetic procedure done. They are informative, kind, and love their clients.

I have had an amazing experience at Luvu Spa and my facialist Ramona. She thoroughly analyses your…read moreskin and designs a custom mask based on your skin type and desired outcome. She also provides a massage of your shoulders, back, arms and hands. In addition, she will follow up with you in a few days post your facial and see how the treatment was and how your skin is feeling. I feel fortunate to have someone give the attention and care to my skin. I have recommended her to others and they have had a very positive experience as well. Treat yourself!

I've been getting my brows done by Ramon for probably more than 4 years now. Ramona's precision and…read morededication to her work never ceases to impress me. She's one of those people who desires perfection in all she does, I'm pretty sure she has brow design down to a science. Eyebrows SHOULD look like twins, not sisters, and she gets the job done!

After reading all the five-star reviews, I decided to try it. Well, let's just say that you get…read morewhat you pay for. I went to Soft Touch Microblading Spa about two months ago, but I should have known it was too good to be true. The pricing is very enticing as she has the lowest prices around, which is what draws people to her, but what they don't realize is that having permanent makeup done is not THAT cheap; on average, when you go to a true professional, it will cost around $700-$1000 for eyebrows and having your eyeliner done runs a little higher, costing an average of $800-$1200 (I know bc I have been having this done for over 12 years). I should have known better; it was my mistake to look at all the five-star reviews without doing more research. Under normal circumstances, I rarely look at the five-star reviews first, but rather the lowest as I feel that is the best way to get a full picture. If you read her 1- & 2-star reviews, you will find out that she oversells packages, rushes through work, owes several people money, ignores phone calls when she doesn't want to deal with you, can't find you in her system, says you are a bleeder, etc.; there is always some sort of excuse. The first thing I noticed when I arrived is that the place is in the middle of nowhere (if you don't pay attention, you wouldn't even know the place is there). Soft Touch Microblading Spa could NOT be further from a Spa. It's in what can only be described as a dilapidated building and not in the best of neighborhoods, which is probably the reason why the door is always locked. She reeks of cigarette smoke, talks incessantly, and spends very little time with her clients (unless she is trying to push services on you that you don't need). She tried her hardest to sell facial and body treatments to me as well, but I was NOT buying into her "used car salesmanship." I am so glad that I didn't waste more money there. As one reviewer pointed out "I must say Tracy isn't straight forward with her services." She told me I would need several treatments rather than the usual 2 (the first and the follow up). Also, anyone who does this for a living knows you should NOT have this done more than once a year, yet she offers a 3,6 and 12 month touch up. You shouldn't need a touch up for at least 12-24 months when this is done correctly; I can only deduce that this is for one of two reasons: she is trying to get more money out of you or she just can't provide the same level of expertise as others in her field. Even when you google this, it specifically states the following: "You should not get microblading more than once a year because frequent touch-ups can lead to excessive pigment buildup, potential scarring, and damage to the skin's texture due to repeated micro-injuries in the same area, making it difficult to achieve optimal results in the future; ideally, you should wait as long as possible between sessions to allow the skin to fully heal." She claims in one of her 1-star reviews that "we have over 3000 clients that are happy with their eyebrows." However, when you go to the booking app, she has a plethora of appointments available, some as early as the next day, and I looked all the way through May. If you have 3000 clients, it would take months to get in. Someone please do the math on this one. Beware of the five star reviews. This is the worst service I have ever received.

Tracy Ann ruined my face!!!!! On the web price is 350$ for combo microblading eyebrows but she…read morecharged me 50% off mean 350$. If her cost is 700$ why her work is not worth it!!!! She is absolutely unprofessional. Stay way from her! she is yelling me a lot and keep say it it's shrink! Shrink mean is not after healing changed shapes!! She don't even know what she do. She make uneven mark around my eyebrows and she make me bleed a lot and she remove the uneven marks after that she lost the shape, when she do my eyebrows she ask me few times stand up and sit, that place don't have big mirror and light is so bad and seems like she can't see what she do. Now, My eyebrows is uneven and front is looks so bad. Don't trust another reviews she is KAREN. Be careful.

Performing a hair donation. Over the last 2 1/2 years, from…read morethe beginning of the Covid pandemic and the abrupt closing of hair salons and barbershops, my hair has grown out to average 12 inches of length. 26 inches at the longest Decided since I am blessed with my mother's hair and her mother's hair that I would share the blessing with the needy kids or people that need hair. Big shout out to Kim Sun Young hair design and the ladies who work there for patiently braiding and packaging up my hair I highly recommend this salon as the service was wonderful and I believe it was a valuable experience.

I went back and forth as to whether I wanted to write this, but I do think my experience was…read moreunfortunate and may not necessarily reflect their skill and service here, but I think it's still worth sharing. The TL;DR is that I was unable to get my hair coloring done and also got a haircut that was not very flattering. I felt I looked better when I came in vs when I came out of the salon. This was all despite the effort I made to contact this salon multiple times beforehand to ensure that they were able to do the hair that I wanted. In January, I had my hair cut and permed in Los Angeles, which I was happy with, but I wanted to also make my hair blonde with this hair style (I'm a Korean American with dark hair). I confirmed with my hairstylist in LA as well as the internet that you should wait a while to bleach your hair to space out the damage, at least ~4 weeks. I currently live in Cleveland, OH for grad school and heard there aren't many good salons in OH for Asian hair. So I did my research, found this salon in Chicago with good ratings, read through ratings, looked through photos, and then first messaged them on instagram to set an appt. I sent them reference photos of the color I wanted, plus a current selfie showing my hair to ask if what I wanted was possible. I also explained I was going to be driving in from Cleveland (took me 7 hours since I avoided tolls) so I wanted to really make sure before I made the trip. I told them also about my perm from weeks ago (it was going to be over 7 weeks since the perm for the appt day I asked for). I also called 24 hours later directly to the salon since I didn't get a response on instagram right away. The person on the phone booked me with Michelle. I then proceeded to explain my situation and told them I sent them photos on instagram. The woman on the phone tried to reassure me saying "it's okay, Michelle can do whatever color. Don't worry about it." I took their word. They also responded on instagram confirming they could book me an appt and gave me an estimate of pricing (starting around $350) and time range (3-4 hours) based on the color I wanted. The day of my appt, I show Michelle my pictures and what I want. She starts rambling about how the color I want is not possible, or needs to be bleached multiple times because my hair color is too dark. I was asking her to clarify if that meant I have to come in on different days to get it done, and she wasn't very clear and eventually just said, "It's okay, we will figure it out. For now, you need a haircut right?" So we cut my hair to a length I was satisfied with, but since it wasn't dried/styled yet, I wasn't sure what the finished product would look like yet. Then we went back to discussing color. First, she tells me, "okay, we can bleach multiple times, but it may take a long time, maybe even 6 hours. Is that ok?" I said yes (I knew it might take a long time so I purposefully asked for their earliest appt time that day). "And it's going to be around $400-500. Is that ok?" I said yes again. THEN she says, "oh, and the bleach is going to flatten your perm, so you won't have your perm anymore." This is when I was stunned and hesitated and asked for time to think. I was already starting to worry about whether the color would actually look okay on me based on Michelle's initial response to my request, but then to also not have my perm that I had paid for before but I still wanted to be a part of my overall hairstyle? I was incredibly disappointed. I was definitely ignorant of how this hair stuff worked, but that's why I tried doing my research beforehand and asked them multiple times, sending them pictures and explaining my situation BEFORE I planned a trip 7 hours away by car. I don't have many free weekends, so this was also difficult for me to schedule. Eventually I declined the color because I didn't want to risk not liking the final color AND losing my perm. But I wish the staff, all the people I talked to here, told me BEFORE I made the trip to Chicago, and BEFORE she cut my hair. I honestly would not have gotten my haircut had I known I wasn't going to get color. I know cheaper hair salons for hair cuts in the area and might've opted for another place if I wanted one (my hair was already short, but the haircut price was still $70). The staff didn't necessarily act rude or anything, but they clearly failed to take my situation into consideration despite all of my effort and wasted my time, money and energy. And honestly I don't like the hair cut. I look like Johnny Depp from Charlie and the Chocolate Factory; the lack of layers is not flattering. I have to pull my hair back daily to look decent. I'm just sad this happened and they may be competent at hair, but the inconsiderate communication was really disappointing.

Lana, will promise you that she is the best, but she will mess your brows up including scarring…read moreyour skin. Also, she charged me $1,000.00 for subpar work and if you're not happy with her work, she charges you when you want her work corrected. She is a scam. Please do not use her for brow services. my eyebrows were lopsided when she finished. I spent additional money having to fly to Dallas to an expert who erased her sloppy work, which cost me an additional $750.00 for 3 different sessions to clean up her mess in addition to airfare expenses for 3 trips. Be very careful who you trust with your face. You can hide your hands, but you can't hide your face.

As of this review (1/18/22), Lana has been in the ICU with Covid for two and a half weeks (so if…read moreyou're contacting her for appointments she may be slow to respond). Not knowing this I contacted her because I had some bad microblading done on my eyebrows yesterday and was freaking out and in desperate need of professional advice. She responded to me, FROM HER ICU BED, and has been giving me detailed instructions on how to manage the correction. If this isn't compassionate professionalism, I don't know what is. I'd give her ten stars if I could. I look forward to having her do my eyebrows the correct way once she's healed. Keep fighting the good fight, Lana!!!