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    Brows by Design

    4.2 (5 reviews)
    Open 10:00 am - 5:00 pm

    By appointment only

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    The Nail & Wax Room

    The Nail & Wax Room

    4.6
    (87 reviews)
    3.8 mi
    $$

    I got waxing done here by Melissa W. She gave me the best waxing service I got in recent times. It…read morewas done quick and the whole experience was good. I highly recommend this place. The online booking was convenient for me. The slots get filed quickly. So it's a good idea to book ahead. I will be back to try other services here like facial and pedicure.

    I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

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    Spa manicure with French finish
    Spa manicure with French finish
    The Nail & Wax Room
    The Nail & Wax Room

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    Diva Nail Spa

    Diva Nail Spa

    2.0
    (48 reviews)
    2.8 mi
    $

    they say they have a no refund policy and it is posted absolutely nowhere in the store. They also…read moremade a diabetics feet infected by not properly. Taking precautions nails have popped off within a week. Do not recommend whatsoever..

    The nail tech, Kay, had no idea what she was doing. They left the water running at first, making a…read morebig mess as it spilled out of the pedicure tub. Kay proceeded to give me the worst pedicure and manicure I've ever had. She sanded my nails and cut off my cuticles without asking. She left a huge cut on my pinky toe, and did not even stop to clean or disinfect it. On the manicure, she cut five of my fingers, leaving them red and puffy. None of the tools are sanitized despite what the owner might say, and Kay wiped my fingers off with a dirty rag and her ungloved hand. I went back the next day after my toe was in complete pain due to Kay cutting too deeply into my skin. The owner had asked me to come in to "make things right", but all she did was yell at me and tell me to go see a doctor if it hurts that bad. She offered me 15% off my next visit, but I told her I wanted a refund. Ni, the owner, lied to me at first telling me that she was the manager and that the owner wasn't there. She told me that everything is clean, even though I clearly saw the same equipment being used on multiple clients without sanitizing. She would not give me a refund, even after looking at my toe. She said to "go see a doctor" and "wear open-toed shoes". She told me if I wanted money back, to ask Kay for the tip I gave her. She kept saying "this is a shitty business right?", to mock me for something I never claimed. I told her I was not leaving until I received my money back, and she threatened to call the police... all while she was doing some lady's nails. The State of Connecticut does not require licensing for nail technicians, so most of the staff have no proper training or certification for nails. They don't know how to properly sanitize used equipment, and use illegal procedures like "callus graters" on the bottoms of people's feet, risking infection and disease. I have never been to a more unprofessional, disgusting, and absolutely rude business in my life. All I wanted was my money back for a poor job, and what I was given was complete disrespect.

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    Diva Nail Spa
    Diva Nail Spa
    Diva Nail Spa

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    Brows by Design - eyebrowservices - Updated July 2026

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