Actually, I have been shopping at this small-town hardware store since it was in its original…read morelocation downtown about a decade ago I think. Several of the same people have been working there since then. Providing long-term jobs to a small community is so incredibly crucial in America these days I just cannot state how important. In all of my years shopping there I have never been treated rude. Never. Quite the opposite actually. It is small-town friendly. They act like they have known you your whole life actually. The prices are right down the middle for a small town store. Even contractors shop there, so expensive is a ridiculous statement. They are not expensive, and especially not even close to double. By the time you drive to Huntsville, you have paid more - due to fuel cost. The furniture collection is so vast and nice for a small-town store it is actually baffling. We drove all the way to Houston (90 miles) looking for home furniture a year or so ago, and ended up purchasing our furniture here also. The prices were actually better than the big-barn discount stores we looked at. Of course you have to speak with a sales person to find out that the listed price on the furniture may not be what you end up paying. And the larger your purchase the lower the price plus FAST free delivery is what we got. I am baffled that this store would ever receive a bad review. One cannot believe everything one reads - well, most people know that anyway. SO! - Wonderful store, wonderful people, decent price scale. Go see for yourself! And yes it sounds like it, but no, I have absolutely nothing to do with this store. The family are not our close friends or anything like that, I am just a shopper. That's all. This is just my honest opinion - and I thought it was important after reading that last review - to spend some time to say how wrong and mean the other reviewer was. Hmmm. Maybe we really know now who the rude person is!

The owner and wife are the rudest people I have met in a long time. And their prices are almost…read moredouble what other hardware stores charge. The only reason they are in business is that they are in a small town with no other hardware stores. Do they have a fair amount of what you might need? Yes they do. But I urge you to go to Huntsville and buy from ACE, who guarantee their stuff. Or go to Home Depot. These people are so incredibly rude that they should NOT be rewarded with your business and your money. Avoid them.

Neat historical relic! Highly recommend if you're in town visiting the railroad. They have kid…read morefriendly crafts and the building preservation integrity of this old school house is worth the visit!

Really cool store and they have a trophy to prove it. Staff was very friendly and helpful. Had what…read moreI needed which is always a plus.

Once upon a time there was a hardware store like this in every downtown. A great family running a…read moregreat business where you could find everything you needed and/or they would get it for you, and at better than fair prices to boot. Groveton is blessed to have one of these still.

Great people. I live in Houston, and hunt in Groveton. If they don't have what I need, they will…read morebring it in for me so that I don't have to haul anything all the way up there. Their prices are fair. Their service is fantastic! There was even one occasion when I was really in a pinch. I was driving by, and saw who I presumed to be the owner driving through the parking lot. He asked me if he could help me, and opened the closed store to see if he had what I needed. It turns out that he didn't. (It was an odd sized belt for a mower) I felt that he genuinely felt bad that he couldn't help me after he opened the store on his day off for me. Who does that kind of thing anymore!? Them. As I said. Great people.

Great prices, helpful employees Good value on products,…read moreavailability is a little more needed, otherwise this my go store.

The customer service is outstanding and personable. It's the kind of place you like to go in and…read morevisit even if you're not going to buy anything but they go above and beyond and trying to help you find what you need and they offer suggestions on other routes you can take to fix something even if it cost them money because it seems like you are their priority.

Amazing staff l, very knowledgeable, great place for speciality fasteners, love the shop catsread more

They need to know what they have in stock and an inventory. One guy tells me that he did not have…read morenumber eight red electrical wire when in fact they did after I went to the warehouse to pick up black.

The customer service was great! They really made me smile and feel welcome and showed a genuine…read moreinterest in helping me with my project.

I go to place for any type of tools. Awesome prices and they have everything you could even imagine…read morein stock. I purchased everything from hand tools, power tools, even work benches at Harbor freight and it never felt like the quality was substandard or that I didn't get a good deal. This particular harbor freight was extremely clean well lit and very nice inside. In my short five minutes Inside I was probably asked three times by employees if they could help with anything so Customer Service is way above what I'm used to at any other store. I would definitely recommend them for your tool purchases now and in the future.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.

The people who work there are always very helpful and very knowledgeable as well.May be a bit more…read moreexpensive but I never feel like I waste any money if I go there.

I choose to spend my money when possible local business. Walker County has 10 times the amount of…read morestock especially in nuts and bolts and fasteners. It's easy and easy out.

So I go into Ace asking for help and the short lady calls for help , then the untitled young kid…read morecome up front but doe not attempt to help . So I went to leave and said i waited and you for help and you never sent the help. she says we are short staff, yet pretty boy refused to come help . So I suggest you go to a reliable place that will not be entitled and willing to help out a paying customer.. Horrible service