My appointment was kept on time. Preregistration made check in very easy. The staff was very…read morefriendly and caring about my comfort. I highly recommend The Eye Institute.

I had to visit this location on an emergency visit…read more I called on the phone and was told that I can walk-in until 4 PM so I headed there. The parking for the location entrance is all the way around the other side from where you enter. Follow the lot a signs. Check-in was very quick. Service: great! I was seen by some residents who worked together great as a team to provide me with the eyecare service that I needed. They took the time to explain what was going on with my eye, and at the end they called in the doctor to confirm all their findings. Overall i was happy with experience and will be back. I hope you enjoy your experience here when you go .

It's been a couple of years since I reviewed Dr Putterman, but my experience over the last few…read moreweeks makes me want to reiterate how amazingly generous, kind, and dedicated he is to his career and his patients. I missed an annual exam, and had to wait til my next period of eligibility. When I went to schedule the new exam and get new contacts a few weeks ago (i usually buy a couple years' worth) we discovered that my scrip had actually expired! Despite this, Dr Putterman gave me a free pair to last me until my exam this morning. This morning: first of all, i got stuck in traffic and called to let them know I'd be 10 minutes late-- they didn't mind at all! Then Dr. P took me back the very MINUTE i walked in! the exam revealed that my scrip had changed somewhat and that I now require a slightly larger contact lens for my right eye. Because he did not have any of the new scrip lenses on hand, he ordered me a TRIAL lens and then gave me another free pair of contacts in my old scrip to last me until the trial lens comes in. Did I mention that the only thing I had to pay for was the visit?!?!? The best thing about Dr Putterman and his office is that they are friendly, happy people who make a visit seem almost fun. The nurses laugh and joke with you, (and give great recommendations for lunch) and Dr. P remembers you and the personal details you may (even incidentally) share with him. I just wish I could find a dentist who was like him.

I live in roxborough and prefer to support local independent businesses…read more Prior to my initial visit to Dr. Putterman's office I used another local independent eye doctor (whom I won't mention here.) Although I have written a review on that doc as well (1 star) You can easily access a business upon first entering its doors and facing the staff. Dr. Putterman's staff is efficient, professional and very personable. You can tell Dr. Putterman runs a tight ship and the office is clean, well lit and organized. Unlike the previous office I used to go to (did I mention I gave that place 1 star) You get the sense Dr. Putterman is dedicated to his profession and his patients. His energy and enthusiasm is infectious and it passes on to his staff. He fitted me with less expensive yet better contacts then I had with my previous doc and he also broke down my benefits which enabled me to add a funky pair of frames. As a small business owner It is more important than ever to encourage support towards local small business. Mediocrity, sameness and plain vanilla is what you settle for when you support large corporations. Dr. Putterman comes highly recommended.

Very thorough and thoughtful. Eye exam at a good price beats the ripoff at Warby Parkerread more

I came to this location years ago. I needed an annual eye exam and decided to come to this…read morelocation. This is the new location. It is easily accessible by public Parking: small lot Waiting area: bright and cozy Checkin process: quick. You can also do it online but beware! They are aggressive with the checkin reminders. Service: i didnt wait too ling before being called to the back. Everyone in the process was very nice. Dev Patel did my exam and he was awesome!!! He took the time to explain things and answered my questions. He also made sure to address my concerns with Dr. Wetzler. Both of the guys were very attentive. I will continue to come to this location

Northern Ophthalmic Associates has some of the best people working for them. I was impressed with…read moretheir caring service and Dr. Mark S. Pyfer is a great doctor. I highly recommend him and his office.

Not sure. Just arrived for follow-up of yesterday's appointment in Norristown…read more Had a right eye cataract surgery.

Saw Dr Risoli. From the door, everyone was really nice, up to and including Dr Risoli. Dr Risoli…read morewas super friendly and personable. I give 5-stars just on the fact that in one visit I'm seeing better now than I have in years! I have terrible vision, glasses are such a pain with everything I do. Over the years I've been working with other places and have never been able to wear just contacts. "We can give you up close or far vision but you're always going to need glasses with the contacts to see - which defeats the point. In less than 20 minutes I had contacts in my eyes and can read my phone AND street signs from down the road! Definitely recommend :-)

Doctors are great, front desk is great , then you get to the fast talking sales people at the end,…read morewho kill the whole client experience. Multi members of the family are patients and you have to question the charges each time.

My first visit was somewhat disappointing. I explained to the doctor that my vision was getting…read moreworse and asked if I needed glasses. She dilated my eyes, had me read the chart, explained that my eyes were not perfect and told me it was due to dry eyes. This was ridiculous because I never had dry eyes until they were dilated. I bought the eye drops she recommended....my vision never improved. My followup visit was scheduled 6 months later at 9:30am. I arrived promptly. They asked for the identical insurance information which was already on file. They gave me a beeper and told me to wait in the car. After waiting for over 35 minutes without a beep I went back in the office, handed back the beeper and told them that I couldn't wait any longer. They told me that because of covid it takes time to clean the room. (What BS - alcohol drys in less than 30 seconds!) They assured me that the doctor will be ready in 2 minutes. 10 minutes later...no doctor....I left. I'm sorry....this is inexcusable. They evidently have no respect for a patient's time and certainly do not deserve my business. I will be going to another eye doctor.

Today I went to this eye practice. The secretary's did not know anything and were questioning me on…read moretheir co-pay. I met with Dr. Georgietta Gdovin who legitimately screamed at me when I was unsure of my contact brand. I have never been so disgusted in my life. I will NEVER go back. I do not even want to give them 1 star. They deserve nothing, and to be shut down.

Very poor communication and customer service by the staff at this location. I was on the phone with…read morethem for days regarding making an appointment, only to be told that they "don't deal with" the condition that I have, when I was specifically referred to them for it. The woman on the phone said she spoke to a "tech" and when I asked for clarification her only answer was "I don't know, she didn't tell me." She couldn't tell me whether it was an insurance issue or that this particular physician doesn't specialize in the eye condition that I have. How do I know that this "tech" has any authority or knowledge of it? Not a way to handle a patient, so be careful.

Dr. Pyfer performed my cataract surgery in early 2015. I am really happy with the results. All my…read morelife I had been quite nearsighted. My distance vision is now 20/20 and my astigmatism is corrected. He also installed stents to relieve eye pressure for my glaucoma. In pre-surgical visits he referred me to a retina specialist at Wills Eye whom I am now consulting on another eye condition. Dr. Pyfer provided me with clear answers to all of my questions and did an outstanding job in correcting my cataracts. There was one complication - excessive bleeding from one of the glaucoma stents - which he addressed the next day and which is now fully cleared. I would happily recommend him to anyone contemplating cataract surgery.

Great service and thorough eye exam. I started going to Aegis Eyecare because it was close to my…read morework but I'm retired now and still go to Dr. Abraham for the amazing staff and service!

This provider engages in unethical/fraudulent billing practice to try to extract more money from…read morecustomers. I took my daughter to them for an eye infection treatment. They prescribed medication for her and asked me whether I wanted to schedule a follow-up appointment. I told them that I would call later if I need to schedule a second appointment. Three month later, I was shocked to receive a bill for a cancelled second appointment which occurred one week after the first appointment. I called the provider and told them that I never scheduled a second appointment. They said that I made one according to their records. I reiterated that was not true and mentioned that I did not receive any card, email reminder or sms about any such appointment. They insisted that that I told the receptionist "yes" when she asked me whether I need to schedule a second appointment and that she made one for a week later. I told them that I refuse to pay for a missed second appointment that I never made and told them that I will share my experience on social media so other customers won't fall into the same trap. It is a shame that this provider tries to extort money from customers using unethical/fraudulent billing practices without providing any evidence. I will NEVER go to this provider again and plan to report them to the Better Business Bureau.