Went to have an eyeglass prescription filled, so I can't rate the doctors…read more As far as glasses go, they have a very large selection some high-end, some basic. All the folks there were very helpful and friendly. I ended up with two pairs! The only reason I can't give them five stars is because I had to call to see if my glasses were there, they weren't very proactive about calling me. Still, I'd definitely go there again.

If you're looking for amazing customer service, an incredible attitude, and knowledgeable hands-…read moreJesus at this location is who you want to speak to. Not only is he named after a miracle worker, but he performs them himself! I'm in town for work, and had a last minute emergency with my eyewear. It took .2742 seconds for Jesus to jump at the opportunity to help, and another 1 hour for him to complete the miracle. He exemplifies community In a world where community is an afterthought. I will be forever grateful for how Jesus took care of his neighbor, and will tell everyone I know to come see him at this location! Ps- give Jesus a raise! He's a GOOD MAN, Savannah!!!!

It was a nice shop and I picked out some cool frames. The cost was $100 higher than another place I…read morechecked. So I didn't get my glasses here but I enjoyed visiting the store. They had a lot of nice frames and I picked out 2 I really liked.

An Experience That Redefines Optical Service ​I recently had…read morethe pleasure of visiting the Warby Parker on Walnut Street, and the experience was truly phenomenal--it was genuinely inspiring and sets a new benchmark for customer service. ​From the moment I walked in, the entire team demonstrated an intentional commitment to excellence. They were attentive, incredibly knowledgeable, and made the selection process effortless and enjoyable. They didn't just sell me glasses; they provided an experience where I felt completely cared for and valued. ​The value here is astounding. I received beautifully crafted glasses at a truly wonderful price, but what made the experience transformative was the speed. I was amazed at how quickly my glasses were ready, far exceeding any expectation I had based on previous optical experiences. ​The seamless combination of expert care, incredible affordability, and swift turnaround time is a testament to the fact that top-tier service doesn't have to break the bank or take weeks. This team is executing their mission flawlessly. ​If you are looking for new eyewear and desire a positive, efficient, and genuinely exceptional experience, look no further than the Warby Parker on Walnut Street. They are setting the standard for how this business should be run.

I've been to For Eyes for about 2 years now and have always had a good experience with the staff. I…read morereordered contacts with Kat recently and the process was so easy. Their in-store pick up is quicker than expected as well.

I got new glasses about 6 months ago, and Kat was super helpful. Once I chose my frames, Kat worked…read morewith me every step of the way from start to finish. I was lucky enough to go on when they were having a good sale! They also greet every customer as they walk into the store which is really nice. Their entire team seems to work so well together.

They were helpful over email confirming my questions and everything went as described!. The…read moreoperations were standard and timely (I came early for my appointment and they were able to start some stuff). All the people I interacted with were lovely and attentive. Would recommend!

Staff and doctors . In and out within 45 including picking frames. Been going here for idk long…read moretime.

Loved my glasses from Margot & Camille. And received so many compliments!…read more Bought the most beautiful magenta oval frames that are chic and glamorous. Now just have to go back and get them updated since somehow as I age, my eyes are getting better. Who knew??? Highly recommend this place not only for a selection you won't find anyplace else but also fantastic service that cannot be beat. The owners are caring and kind. That's worth coming for just for itself.

Valérie cares about her clients' happiness. She will work with you to find the best frames for your…read moreface and personality. If you are seeking eyewear that is excellent in quality and not boring, she will have the frames for you. I have not visited her in the airstream yet, but look forward to doing so!

Quill at Sunglasses Hut at Macys is a rockstar!! He was diligent in multitasking so that he could…read morehelp myself as well as another customer maximizing our time. Quill made me feel comfortable enough to go out of my typical comfort zone when it came to finding a quality pair of sunglasses. His expertise was unmatched, and I am now going to be a returning customer of this location specifically because of Quill and his customer service. Thank you so much, Quill! Love my new Ray bans!

I had arrived about 30 minutes early for my appointment. I knew I was early and was planning on…read morebrowsing the frames while I wait. As soon as I walked in, the team assisted me. I waited less than 5 minutes to be seen by the Optometrist. The Vision Technician and the Optometrist were caring and most importantly, they listened. After the appointment, I had the pleasure of meeting a sales associate/vision specialist, Carla. I communicated that I was paying out of pocket and she handled this with care and understanding. Carla made specific recommendations and was able to get me to the best deal for what I was looking for. She explained the processes In a way that I would understand. Carla made me feel confident and comfortable with my purchases. Shout out to Carla and the wonderful team! Looking forward to picking up my glasses soon!

Both my husband and myself had a wonderful experience with our technician Nadia at the Springfield,…read morePA location. She was extremely knowledgeable about the insurance process, as well as her overall knowledge about eyeglasses and lenses. She was polite, and patient as there were questions by us that needed answers relevant to our insurance plans. The optician was great also, as she was thorough and answered all of my questions in regard to my vision. I would highly recommend Americas Best in Springfield for your optical needs.

I was referred to this establishment by a co-worker. My initial encounter was good. My eye exam was…read morethorough and the staff was pleasant. However, I recently had two instances that were not respectable of my time. A new staff member called on a Thursday to tell me my glasses were ready and that they could be picked up that day or the following day Friday between 10am-5pm. To my surprise, the establishment was not open at 10:45am which was after the said time of 10am. I waited a half an hour and had to leave. I was contacted after leaving a voicemail, and as a courtesy, my glasses were forwarded via courier to my place of work. I then decided to schedule an appointment for my daughter, but the website was inconsistent with the actual hours of operation. A call was placed to schedule an appointment for my daughter and reached the new staff member that had previously provided incorrect hours of operation. However, I proceeded to make an appointment for my daughter which was for 4/16/19 at 4. Upon my daughter arriving she was told her appointment was for yesterday 4/15 and that she was a "No Show". Twice there was an issue with the same person's incorrect scheduling. The initial impression was great but fell short.

It took several months for them to call me to let me know my glasses were ready. Plus, my lenses…read morehave a weird glare to them that makes me see light reflected twice. I have tried to get this fixed, but the place has not been open during the hours that they are supposed to be. I went on a Wednesday, and there was a sign that said they would be open at 1:30, and no one showed up to open the store all afternoon. The glasses cost a lot of money for the lenses and frames - you would think they would come back quickly and made correctly so I wouldn't have to try coming back to get them fixed. This business seems shoddy to me - it's deceiving because they are in such a nice location, and the prices they charge are so high.

I went to this place to support a local establishment in Chinatown. This is a small place, so you…read moremay need to wait a bit before anybody can attend you. The young Asian guy was very friendly. The other guy had more of a car salesman attitude. My glasses took a very, very long time to arrive. They were not even apologetic about it. I had to stop by the store several times. On top of that, the progressive lenses were awful compared to other ones I've gotten elsewhere. Extremely disappointed with this place. I hesitated a lot before writing a negative review. I decided to do it to make sure the owner is aware of the situation. I don't doubt others have had a good experience, but unfortunately I wasn't one of them.

TLDR: Not recommended at all…read more I've been a customer for 5 years now. Last year, I noticed my glasses didn't have anti-glare coating even though I'd paid for it while ordering. Unfortunately I didn't have my receipt on me so they decided to gaslight me and charge another $65. Months later, I found the receipt, and sure enough I'd already paid for anti-glare. I figured they must have been mistaken. I was wrong. They knew what they were doing. I know that now because of what happened today. I ordered a year's worth of daily contacts on Dec 16. As of Jan 25, they still haven't arrived. The only reason I visited the store today was because I'd called them earlier and they'd confirmed the contacts were ready for pickup. (I'd called multiple times previously and each time they'd told me it would take one more day.) I asked for a refund. Steve took my card from my hand to give me a refund, and then they both decided they couldn't find any record of the transaction. I pulled up my card statement on the phone and showed them that I'd already been charged several hundred bucks. Here's what the ophthalmologist said: "Just because it's showing up on your statement with our name doesn't mean we're going to give you that much money." I insisted it was MY money, I was just asking for it back since they hadn't delivered the contacts as promised. "There's no way you could have paid that much." This is something he said to his colleague over and over again. In addition to: "This is a lot of money. We can't just pay you that amount." This guy is a THIEF IN A LAB COAT. BEWARE! I sat down and made it clear I wasn't leaving. After about ten minutes, Steve was magically able to find the transaction record which had been invisible in the prior 20 minutes. He said, "I'm begging you to let us deliver your contacts. We've already ordered them and now we'd be stuck with them. This will be a big loss for us." I felt bad for the guy and said fine. IMMEDIATELY, his story changed. "I can't order them right now but I'll place an order tomorrow morning." I said if they were already on their way, why would he have to place another order?! He mumbled something about the shipment getting lost etc that made zero sense. I had him hand write a receipt for me. Steve then dropped off the contacts off with me as a thank you for putting up with them, which was a nice touch. This is how they treated me for being a customer for 5 years: incompetence, lies, waste of time, insults, (unsuccessful) attempt at stealing from me, insincere apology, and lies right after. In addition to successfully stealing from me for the anti-glare last year. Followed by dropping off the contacts at my place, about a mile away from their store. Steve's colleague, the ophthalmologist (the bottom-feeder in the lab coat), didn't apologize once for insulting me. He's the same guy who responds to all the negative reviews here with nasty comments. He'll probably respond to this one saying I wasn't acting pleasant enough while he insulted me or tried to steal from me. Because THAT'S what he thinks he's entitled to.