I bought a BMW X5 from these folks and it was the best experience after moving to JAX. Good honest…read morepeople selling reliable transportation. Two of my sons bought cars at two other dealers and both had issues. One had the brakes fail on the way home and the other has had so many problems; to fix it will cost the same as what was paid. Save yourself time and money by shopping here. If you want to know the other two crooked dealers, feel free to let me know.

Today at United Imports, Inc, Michal Piersztel, the owner, assisted me with my car needs and was…read moreextremely knowledgeable and professional. I highly recommend utilizing his expertise for your car needs.

*update* $150 later, our car got towed over to the place where this all started. A battery got put…read morein- didn't look new, but the labor was free to check it all out. We were able to drive it home same day. Points for the quick response. Shouldn't a battery have been checked before selling a car though? All's well that ends well. *update* Yelp has the power. My son just called the car dealer to see how they can help and they already knew about my review. And right away, they were willing to make arrangemebrs to tow the car, buy the parts, and fix the car at a discounted service cost. Yelp is the shit. And so is this place, trying to make the best of an embarrassing situation. Stay tuned for the end of the story.... I started getting suspicious when the person managing our paperwork was smoking up a storm after we signed the paperwork for the car and proceeded to drive it off the lot. Not even a month later the power steering went out. We were told at the time of sale that any lawsuits would not be managed through them but through a third-party. I personally like the idea of them addressing the issue, because I have a sneaking suspicion they knew what they were selling.

Terrible business. Sold me a car promising it had no prior issues but I later learned it had been…read moredeemed a total loss with airbags deployed and after further inspection even learned the frame was damaged. I believe they are getting away with this by getting the cars from other states as mine came from ohio and was purchased from auction at copart. I even obtained all the pictures of the car and how badly smashed it has been in the prior accident witheld from me. They also wouldn't give me my title after paying the balance and overpaying. still haven't refunded me the overpayment, despite signing for certified letters requesting an explanation if not the money owed back. I only did financing to help my credit as they promised but they of course never even shared it with my credit but I'm sure they would have if I hadn't paid. They are snakes and money hungry and do not care about ethics or doing the right thing. I'm going to be taking them to court and hope no one else trusts them like I did because they prey on people like me and use it to their advantage and it's pretty sad. Save yourself and do not trust them. Oh and they also gave me the wrong registration putting my name with some other car on their lot I had never even seen and I'm sure there was a reason for this. they claim they corrected it yet it shows up under my security clearance questions as if it were my car and it never was. I obtained the dmv records and they even forged my signature on documents. Terrible place!

Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

Always a great experience at Subaru of Jax! I…read morestopped recently for an oil change and tire rotation. Always friendly, always informative and I've not seen another dealership stand behind their product in the same way. Subarus are excellent vehicles, we love our Ascent, our son loves his Forester. I can only say that if a Subaru is on your radar, this is the dealership to purchase. The most positive experience I have had with a vehicle purchase this far. I highly recommend this dealership.

Went on a Sunday for a test drive. The dealership was open with plenty of salesmen available…read more Had a good experience with Vadim, polite and professional. Depending on what vehicle you are looking for, your experience might vary as not all models are readily available there.

Absolutely terrible experience at Arlington Toyota, especially with CHRIS BURRELL. I came in for my…read more105k mile oil change and tire rotation, and Chris told me I didn't need an oil change -- even though I absolutely did. I trusted his advice and wasted my time. Waited HOURS just for a tire rotation and left without the main service I came for. Now I have to go somewhere else and spend even more time getting my oil changed. On top of that, I also needed my rearview mirror fixed. It took them DAYS just to get the part shipped in, and when it finally arrived, they ordered the wrong one. Completely unorganized and frustrating from start to finish. Thought I could trust them, but apparently not. Don't waste your time with CHRIS BURRELL or Arlington Toyota.

On June 30th, we purchased a 2022 Ram. Just two days after acquiring the vehicle, the check engine…read morelight came on. We took it to the GMC dealership where we had made the purchase, and they kept the truck in their possession for over a month, claiming they had fixed the issue. However, two days after we got the truck back, the check engine light returned. When we contacted the GMC dealership again, they informed us it was due to a faulty sensor and advised us to continue driving it. Uncomfortable with this response, we decided to take the truck to a Ram service center in Yulee. After conducting a diagnostic, the Ram service team identified a specific code and explained what was wrong with the truck, estimating the repair costs to be between $6,000 and $12,000. We returned to GMC with this information, but they essentially reneged on the original deal we had made. They offered us two options: accept $6,300 to fix the truck, or exchange it for a cheaper vehicle, claiming the Ram was now worth nothing. At this point, we had only driven the truck for a total of four days. Initially, GMC had promised that if the check engine light continued to be an issue, we could have our Toyota Tundra back along with a refund of our $14,000 down payment. However, they failed to honor that promise. We decided to take the Ram to another Ram dealership for a second diagnostic. There, we spoke with Lisa, and Luis handled the service. This dealership quoted nearly $5,000 for the necessary repairs. Reluctantly, we accepted the $6,300 check from GMC to cover the repair costs. GMC also required us to sign a waiver upon receiving the check. After the repairs were completed, the same problem occurred--two days later, the check engine light came back on. We returned the truck to the Ram service center that had just repaired it. They conducted another diagnostic and found the same issue. At this point, we spoke with Jennifer, the manager at the Ram dealership. She investigated further and discovered that GMC had previously cleared the diagnostic codes, which is why the full extent of the issues had not appeared during the initial diagnostics at the Ram dealership. Jennifer requested permission to speak with GMC on our behalf, and I agreed, as I was financially exhausted from the ongoing repairs. Though I'm unsure of the details of the conversation between Jennifer and GMC, what I do know is that Jennifer succeeded in having the Ram's warranty department cover all the costs for the repairs, specifically for the DTS. Jennifer went above and beyond for us, demonstrating what true customer service should be. In a world where people often focus on negative experiences, I want to take this opportunity to highlight the exceptional service Jennifer provided. She is a stellar manager and a credit to the Ram dealership, truly embodying the spirit of doing right by the customer.

My 2016 Jeep Compass has been doing fine then me and my husband started the car after we drove it a…read morecouple minutes after we turn it off then we try to crank it up and it wouldn't turn over. We ran our machine on it and told us what was wrong we relaced the fuel pump then the starter the spark plugs and the sensors in it and it still not crank called jeep told them I have warranty on the vehicle and everything and they want to tell me there's no recall for the crankshaft or camshaft sensor now my machine is telling me an electric issue that is cover under my warranty and jeep still told me I can get it tow but I will still have to pay out pocket for whatever is the issue when I have a warranty I have been out of a car for two weeks now replacing stuff spending money and car still not cranking.

***UPDATE*** After posting this review, I was contacted by…read moreEliot, a higher-level manager, who changed the trajectory of this experience entirely. Unlike my earlier attempts to escalate, Eliot actually listened, took my concerns seriously, and didn't make me feel insignificant as a customer. He offered real solutions and structured the remainder of the process to respect my time -- arranging for as much of the transaction as possible to be handled remotely with the vehicle delivered to my city so I wouldn't have to make another trip to Jacksonville. Eliot paired me with Katie in sales to handle the in-person portion of the transaction, and she was everything the previous experience was not. She came fully prepared, was knowledgeable, efficient, and -- most impressively -- proactively addressed relevant details before I even had to ask. It was clear she genuinely cared about making the process smooth and takes pride in her performance. I'm leaving the original review in place because that experience happened and others deserve to know. But I also believe in giving credit where it's due -- Eliot and Katie earned it. They turned a deeply frustrating situation into a completed purchase decision that I'm confident in. I am also quite impressed with the responsiveness and exceptional follow through provided after the sale was complete. If your experience puts you in contact with either of them, you're in good hands. ---------- I am highly disappointed with my first experience with Enterprise Car Sales. I had selected two vehicles online and confirmed their availability via text prior to driving over 1-1/2 hours to Jacksonville. I was to see Katie upon arrival, but was paired with Daquan since she was unavailable when I got there. I provided him the stock numbers and the text confirmation, he had me test drive alternative vehicles while I waited for him to find them. Hours later, Daquan admitted the vehicles and keys could not be located due to inventory issues. The following week, he contacted me to inform the vehicles and keys had been located. I returned that Saturday and test drove the vehicles then let him know which one I intended to buy. I requested a second key and interior cleaning of the stained seats for that vehicle then was assured these items would be handled. When I called back for an update the following week and to advise of my arrival to complete the purchase, I was told the second key would not be ordered until after I arrived which meant additional waiting for me. This was extremely frustrating after already losing two Saturdays and incurring travel expenses due to Enterprise's disorganization. I attempted to escalate the issue to Herbert in management but never received a follow-up call. I have been forced to cancel the transaction with my bank due to the poor communication, inadequate preparation and lack of respect for my time and money. Based on this experience, I would not recommend Enterprise Car Sales.

This was an amazing process from start to finish, and I never thought I'd say that about buying a…read morecar. This was my first car I've ever purchased myself so I was very nervous. Everyone has heard a horror story of someone getting scammed while buying a car. However, this experience was so far from being stressful or confusing. Willie is the one who helped me during the process. As soon as I sat down we let him know I was interested in Camrys and Malibus, and he immediately jumped on showing us options. He also mentioned a Jetta that came in recently it was a really good price. I took interest as soon as I saw the photo of the Jetta. Within 30 seconds of driving it, I knew it was mine. From there, the paperwork and "sales" aspect of buying the car was smooth sailing. It's almost done completely virtually which makes the process really seamless and easy to understand. There is a screen you view everything on so there is great transparency in pricing. I never felt like Willie was trying to do anything other than get me out the door with the best price and car. He kept checking in with his manager about things which made me feel secure in such a big purchase. He also answered all of my questions in easy to understand terms and was super patient with us. He even took it to the car wash before we left! Overall, this was the best experience of buying a car I could have hoped for. I am thrilled to call Jenny the Jetta mine!

I truly enjoyed everything about my purchase. Marianni and Joshua were friendly and professional …read more The made a my car buying experience . Thanks UDrive for giving me a chance. Low down payment easy terms and monthly payments. I'm absolutely in love with my 2015 Hyundai Sonata .

From the owner: Locally Owned and Operated, Trustworthy and Honest Dealership…read more Products: Used Cars, Used Trucks, Used SUVs, Work Vehicles, Work Trucks, Work Vans, Family Vehicles, Reliable Vehicles. Services: Financing, Car Loans, Warranties, Low Down Payments, Referral Program, Bad Credit/No Credit, No SSN Required, Trade-Ins, Buy Here/Pay Here, Mechanic Shop, Bilingual, Habla Espanol, Hablamos Español. Brands: Dodge, Lexus, Toyota, Nissan, Acura, Kia, Volkswagen, Hyundai, Chevrolet, Ford, Chrysler. Location Notes: Located on Atlantic Blvd, across from the Car Wash.

90 days ago I purchased a 2006 H2 Hummer from Tony I…read moreremember like yesterday he said "come on young lady let's find you one of the best H2 on the lot" Anyway after $26,000 $21,000 to Tony and $5,000 in repairs and after 45 of the 90 days it being in the shop, Tony refuses to help me fix the Hummer H2 He has actually hung up in my face multiple times. The truck needs a new transmission $3600, I asked him to help me pay Half He refuses and he lied about the warranty he claimed I would have! Cause he wanted me to pay for the so-called repairs he did on the flooding (this hummer floods ridiculously inside) and it still floods He had it for 3 weeks And it still floods inside (problem was never fixed) And it's now at the transmission shop Looking at about another 3 weeks and another $4,000 For a immobile vehicle

Stay Away. Our salesman and Tony assured us the vehicle we were purchasing was in ideal condition…read more Unfortunately, not even 3 months passed before the transmission went out and cost us 2500 to replace. We took the car back to Tony twice before transmission blew and the mechanic said it was "bad gas." They are all crooked. Do not waste your money here.

I purchased a mustang from here couple months ago in February. It broke down and AutoLand ,…read morespecifically Kelly , made sure all my needs were met.

Huge mistake buying a car from this dealership. They are great when they're trying to make a sale,…read morebut once the car is out the door, customer service completely disappears. It's been almost two months, my temporary permit is about to expire, and I still don't have my license plates. When I contacted them for help, I was basically told it's not their problem and that they can't do anything about it. What shocked me the most was when I explained that I had called 8 times in one day trying to get an update. The manager's response was, "That means they don't want to call you." Absolutely unbelievable and extremely unprofessional. I am paying for a vehicle that I can't properly register because of delays that are completely out of my control. If you're considering buying a car here, be aware that the service after the sale is terrible.