I'd score KZ lower if possible. I brought my car there for a transmission repair. The car was in…read morepristine condition. not a scratch on it. It's a summer car. Convertible. Yea KZ, you know who I am. That little red car you butchered. When I picked it up it had a deep dent in the nose and deep scratches on the trunk. The car only weighs just over 2000 lbs. The parking lot is flat. You didn't need to push the car very hard to move it. Some asshole shoved the car into another car's trailer hitch. The dent is over 1/2" deep. You can see the roundness of the dent that clearly shows that it was smashed into a trailer hitch. Additionally, the same asshole dragged his finger's into the trunk paint. The car has a bumper moron. Why the hell did you need to drag your fingers down the trunk lid? I am convinced that this car was damaged on purpose. All that said I will never ever take a car there again. I recommend you find someone else to repair your car given my experience.

The repairs to my Van's front end were done competently and quickly, and within the budgeted…read moreestimate provided by KZ... I was quite impressed & pleased with the great service, will call on them again for sure! Thank you.

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

We have been longtime, loyal customers at Mark's BUT NO LONGER!! I have always dealt with Andrea…read morewho is always thorough, knowledgeable, patient, and incredibly pleasant to work with. When she would tell me how much the services or repairs would cost, thats what they cost. In her absence yesterday I spoke with Mark himself. After an initial call about what was needed, Mark called to let me know how much the work would cost, tax included. I approved the cost and said yes to the work being done. Fast forward hours later and the cost increased $150 dollars. When I arrived at th shop, I asked to speak with Mark about the increase. I asked him to highlight on the receipt where that increase was. He did not do that. Money has always been tight so I pay attention to the details. I have to. After a good deal of time with Mark talking over me, asking if I understand, and trying to convince me that I did not hear the amount that I approved the work for, he says "Listen Doll. I dont have a crystal ball." I have never been spoken to like that by an employee of a business, much less the OWNER of the business! Its "Dolls" like myself that keep his business going. I regret that Andrea was not there. This would not have happened. Needless to say, Myself and my family will never give this business another penny. I question whether you should.

Marks Service Center is an honest and reliable facility with a superb reputation…read more After being their customer for many years, I can safely say that. It is the only place that I trust to repair my Wife and Sisters vehicles.

Called to inquire about transmission fluid flush and check, woman answering the phone was calm and…read moreconfident, knowledgeable in her work, and got me all the information I needed! I ended up needing to drop it off as the engine light came on before I got to the transmission flush, they were up front about turnaround time and pricing So glad to have such a reputable honest shop so close to home! Thanks Terrys team!

Needed an evaluation for intermittent transmission codes before taking the vehicle on a family trip…read moreto North Carolina. Terry's Transmission read the codes, put the vehicle on a lift, and took it for test drives, but said they could not recreate the issue. I asked directly whether the vehicle was safe to drive on the trip. I was told, verbatim, "Absolutely. If this was my car and my family trip, I wouldn't have any hesitation at all." Unfortunately, more than 700 miles from home, the transmission failed. The vehicle would not shift out of reverse until it eventually did. We had to get it to a dealer out of state. The dealer was able to diagnose the issue quickly. The required repair involved a part inside the transmission, which meant the transmission had to be taken apart, repaired, and reassembled. The repair itself is covered under warranty, but most of the rental costs and travel disruption are not. I understand that I made the final decision to drive the vehicle out of state. That part is on me. However, the end result was being stranded more than 700 miles from home without a usable vehicle, followed by additional rental costs and another trip just to retrieve the car once the repair is complete. I relied on this shop to competently evaluate the problem and give me a sound recommendation before a long trip. Based on what happened afterward, I do not believe that evaluation or recommendation was reliable. I will not be using this business again.

Horrible experience. Horrible communication. Uncomfortable. Never got a straight answer. Did…read morenot like being there. Angry hostile people. Do not go there.

Blew my transmission in my daily work truck. I'm an owner operator for a bread franchise so without…read moremy truck I don't make any money. These guys not only completely tore down and rebuilt my transmission but when they found numerous other issues they were able to get everything done before my next day of work. I would recommend them for anything. These guys know their stuff.

Bob thank you for being patient with us while getting…read morethrough the stupid error code U029F Best Ed & Olga

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.

Great guy great service denny is a highly experienced auto repair guy and does a thorough great job…read morehighly recommended

Last June 2023 I took my 2014 shuttle bus, reg. as a motorhome to be inspected. I was told that the…read morert manifold needed to be replaced, they referred me to Garys who replaced the manifold. When my inspection need to be renewed Garys informed me that they could insp. my motorhome. When I got there they inspected my motorhome and informed me that I have to changed lights all around the top of the motorhome that had been removed because they were not needed for inspection according to my last inspection. I informed them that my last insp. I didnt have to do that, they were very nasty telling me "Then take in back to where you got it inspected before" They wanted to inspect it as a shuttle bus, even though it was reg. as a van from the DMV just so they could make more money. I asked to speak to Gary, They said he's busy, He cant talk to you. I will never go there again.

This place messed my timing up doing a cam shift replacement...This is not a good place to ever…read moretake your car ...

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!