What a difference staff makes…read more Not sure what happened but after Andy left the place has gone down hill. Have previously brought my Audi here for tires, as local and prices for tires are very competitive plus GMC rebates if I used my CC. (NO LONGER AVAILABLE). The service at GMC is poor. Non responsive. I let management know and switched my Audi tire service to their Ford team, which is excellent and highly recommended. Recent situation new tires only have 20K miles on them. Filed a warranty issue. No call backs, no feedback. Called again told parts is addressing it and will get back to me. No call backs. Called again left a voice message for parts, still no call backs. Interesting, why bother recording your phone calls if management does NOT monitor the calls! Guess their GM is too busy doing commercials with sports people to care about the "actual and existing" customer! Ps NYE Auto is no longer owned by the NYE family. They were sold off, but Buick GMC had issues and continues to have issues after the sale.

I have been on the fence about buying a new vehicle and sales rep. eli has been very patient and…read morehelpful while deciding which route to go, great place to do business!

This is my go-to for any auto repairs I need. Great service and great value!…read moreDefinitely recommend.

Family has been taking cars to Tom's for years. Always does a great job. Fair prices and complete…read moreservice.

Went in to get 2 parts replaced with a quote on what the cost would be. They then went on to…read morereplace more parts without my consent and charged me more when I came to pick up the car. It should be required to call and get consent from the customer on something they did not ask for nor agree too. I am not in a place to dish out unexpected costs and I'm very unhappy with this.

They took my car to diagnose a transmission problem. After they were done they said the…read moretransmission was bad so I asked if they checked the computer or the tcm and they said no, the car was in to bad of condition to put a transmission in it anyway. Instead of charging me over $150 for diagnosing the car they should of just told me that they were not willing to do any work on it anyway. Who knows if they even diagnosed it right. Easy pay day for them.

Sheila, Jim, Kevin, Chris and the gang are all terrific people. I had initially gone to Chrysler…read morebecause the local oil change place that shall remain nameless, did a very bad job attempting to rotate the tires. That led to them breaking a lug nut. When I brought the car to Jim he was able to quickly diagnose the problem, fix it, and give me the receipt to go back to the chain to have them reimburse me. Since then, I have been bringing my vehicle there for oil changes, and beyond. They always treat me with kindness, professionalism and respect. Something you can't find anymore. Pricing is very fair and they tend to go above and beyond.

Jim Chrysler and Sheila (at the desk) took care of me when my car needed to be towed and looked at…read morefor what could have been a transmission issue. It turned out that it was a much smaller issue, luckily, but once they got my car in the shop, the service was quick and they were able to overnight a very important part in order for me to get my car back! They were helpful, and explained each step and item that they looked at and fixed. I appreciated the clear communication. Jim seems to be an honest shop owner and I will come here again. Thanks!

I took my Chevy Equinox in for service after the change oil light lit up on the instrument cluster…read more T the Service Manager asked a few questions and afterward came out to the car and said that since I just changed my own oil the on-board computer just needed to be cleared. This is the second time Terry has provided excellent customer service to my family's fleet of trucks & SUVs. This is how every dealership/service company should be run. I highly recommend them for their outstanding commitment to their clients.

Although the purchase of my truck was once of the worst experiences I've had, I love the new…read morerunning boards I had installed. My salesperson said it would take 45 minutes it actually took twice that long but thats probably a bad estimate of time for my salesperson, the one I complained about in my last review that doesn't call you back for nothing, not when he says he will and certainly not after leaving multiple voicemails to get a call back

Down to earth, honest-to-goodness guy. I wouldnt trust my car to anyone else. I run to Ken, the…read moreowner, everytime I have issues with my car and he is always so patient to answer all my questions. There had been countless times he checked the error codes on my car using his OBD2 equipment and he never groaned nor appear annoyed over my constant requests for diagnostics. Such a godsend to the community! God bless him.

Bracy gave a quick useful diagnostic when my car was leaking transmission fluid.. And recommended…read morenearby mechanics because his shop was too busy that day. Friendly, knowledgeable guy!

Super nice guy, picked up my car and brought it back on a Sunday to accommodate my schedule. Gave…read moreme a detail and did a great job for a good price. Definitely recommend!!

Dave, the owner took my van in short notice and took care of issue within same day. Was fair and…read moreprofessional, and did not rake me over the coals like many other shops tried to. This gentleman still knows how to do buisness and would recommend you give him a try.

Got me in quick and did everything I asked for. On time also. Very reasonable. Would recommend to…read moreall.