Great Service! Talented Artists!…read more Wonderful Prices! My friends and I all had a wonderful time, and everyone was super friendly, they gave us tea or coffee for free and I even got an arm massage!

I got nail extensions and requested a fairly complicated (in my opinion) nail art design, and they…read morecame out absolutely amazing. The staff were all helpful and kind and the decor is so cute. I booked online for 11 (right at opening) and briefly had to wait, but the service was efficient overall.

Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

$63 for $35 pedicure everywhere else. Nice pleasant staff. Reluctant to give me red nail paint,…read morewas not not on samples offered to me. Climb up stairs, climb up to bench, and put feet in dish pan which the nail technician carries over to a sink 10 feet away. Even the most charming of staff cannot have me rate this out dated spa, double over priced pedicure a return pedicure.

Made an appointment for a couple of pedicures while in town. Clean, very comfy pedicure chairs, and…read moresuper friendly nail techs. Great experience.

So if your looking for a nail salon.. no need to look any further. Kim and her staff are really…read moregood and very nice. The Salon is clean and in a super great location, near the gym and Whole Foods. I asked for 3 different colors grey, blue and silver.. Jus switchin it up a little.

Destroyed my cuticles during my manicure and the salon was very dirty. My nails were cut very…read moreuneven despite attempts to get them to fix. The person doing my nails was clearly not experiences as they cut my cuticles multiple times. Would not recommend going here at all, overall disappointing.

Full set of nails took 2 hours. Disappointed with The service and the guy was gross putting nail…read moreclipping on the floor . Do not use this unhygienic establishment

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

By the end of my appointment, three of my cuticles were bleeding, one nail has already fallen off…read moreafter only two weeks, and I was charged $90 for it. Two different technicians (Tiffany and Lavender) worked on my nails, and the service felt careless. They noticed my cuticles bleeding and simply wiped the blood away with their finger. The UV curing process was so painful I had to pull my hand out, and instead of warning me or adjusting, I was just told to "press my fingers down on the table and put them back in." I asked for a deep maroon red with no sparkle. They said they didn't have the color and would "make it," instead of letting me choose a different shade. The result wasn't the color I wanted, and sparkle was added anyway, despite me asking multiple times not to have it. The flower design I wanted wasn't done as requested, one French tip was smudged, and several nails had visible bubbles under the gel. For $90 (without tip), I expected quality and care. While the technicians were polite, the actual service was very poor, and I would not return or recommend this salon.

This is by far the best nail salon experience I may have ever had…read more Beautiful salon, 11/10 in regards to speed and care. Absolutely awesome experience!

Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

Awful place - they took a reservation then claimed they couldn't find it and then told me they were…read morecharging me because I didn't cancel in time. Unorganized. Totally unprofessional. DO NOT GO.

I have been a customer of TJ NAILS for 12+ years. They are professional and personable. I trust…read morethem.

Haven't even been able to get my nails done here because I every time I walk in they are so…read moreunnecessarily rude to me. Just overall bad vibe. Today I went in, kindly asked "do you have time for a gel removal?" I could see she was busy so I had low expectations. She rudely responded to me "No we don't have time!!" There is just a level of rudeness in her tone and it could have been said kinder. Won't be coming there for anything after that.