You advertise walkins but never available. At 11a I was asked to wait until 3pm. Nfw. Waste of…read moretime.

The esthetician that I see I absolutely adore…read more However, it is horribly managed and information from the staff is inconsistent - at best. Was told I can cancel the membership and all was good and I had one appointment left. then was told, no - I have to have one MORE appointment. Now I'm receiving emails saying I owe them month for another month. Apparently it has a new owner and it's gotten way worse. Will definitely look for a new place to get my services done, which makes me sad because I love the esthetician and I've been going to Foxy Box since they first opened on Fort Street.

Great selection and service. I was looking for something obscure and was pleasantly surprised by…read morehow helpful the staff was. This was something we experienced throughout downtown Victoria and it really enhanced our visit.

$63 for $35 pedicure everywhere else. Nice pleasant staff. Reluctant to give me red nail paint,…read morewas not not on samples offered to me. Climb up stairs, climb up to bench, and put feet in dish pan which the nail technician carries over to a sink 10 feet away. Even the most charming of staff cannot have me rate this out dated spa, double over priced pedicure a return pedicure.

Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

Awful place - they took a reservation then claimed they couldn't find it and then told me they were…read morecharging me because I didn't cancel in time. Unorganized. Totally unprofessional. DO NOT GO.

I had a great experience there the first time I went for a pedicure, but after my last visit I…read morewon't be returning. The nail polish was poorly applied, no top coat, my friend and I were left a bit abandoned after 1 coat of polish was applied. I don't need special treatment, but I felt like an inconvenience. very disappointing.

They opened at 10. I was booked for 11, and they were already running 15 minutes late. There was no…read morecommunication during that whole time as I sat at the front door waiting. The pedicurist finally came and set me up. She was quiet and didn't communicate -- she just moved my feet around. As another client walked out behind her (rather loudly), she even rolled her eyes. I went for the manicure (a different esthetician), and as we started, there were 2 employees who apparently had nothing to do, so they gossiped and cut their own nails at the manicure table where the clients were. Then halfway through my manicure, they asked me to move to a different station because they had 3 people who wanted to sit in 3 adjacent seats. I thought maybe these 3 were walk-in clients, but no -- they were booked in. Strange that the employees couldn't plan ahead so that I didn't have to move half-way through my service. I didn't stay to let my nails dry completely (some drying drops would have been helpful) because the place was cold and uncomfortable. The manicurist seemed very nice but she didn't speak English, so we couldn't communicate. The place also didn't seem very clean. The manicure table was either dirty or very stained, and the bins containing the tools didn't look like they were ever washed. Only the kind manicurist saved this from being a one-star review.

Lovely spa in the heart of things. I had a mani, pedi and tan for a photo shoot and all went great…read more Nita offered a wonderful service. Some lovely things to shop there and the owner was on-site to offer info on products and the curated collection of beauty and accessories items for sale in the lobby. Easy online booking. Parking garages surround making it an easy trip for visitors who may not know the area well. Pro-Woman/All-Bodies vibe.

Incredible experience, talented staff and service ‍As a mature Woman I never felt better than with…read moretheir Care

I've been going to gillian for a few years and so sad to see she left the lower mainland. Her rf…read moreskin tightening kept me from looking my true age. Ty gillian. Will miss your professional treatments and prices that cant be matched anywhere. Truly worth a trip to vancouver island to continue my treatments.

I love Purple Mango! Have been going to Gillian for 7 years. Her facials are pure decadence and…read moreher skin tightening really works!

Great Service! Talented Artists!…read more Wonderful Prices! My friends and I all had a wonderful time, and everyone was super friendly, they gave us tea or coffee for free and I even got an arm massage!

I got nail extensions and requested a fairly complicated (in my opinion) nail art design, and they…read morecame out absolutely amazing. The staff were all helpful and kind and the decor is so cute. I booked online for 11 (right at opening) and briefly had to wait, but the service was efficient overall.

I had a hydra facial done 10 days ago and my skin is glowing! The results were instant and my skin…read moreonly got better with time! The knowledge that they have regarding skin care is phenomenal! They recommend their Eminence skin care line and set me up with a daily routine. My skin feels so good!! This is not my first experience with skin care treatments and products and it has far exceeded my expectations! I look forward to watching the owner Liz's Facial Friday's on Facebook at 6pm It has taught me allot about hyperpigmentation, hormonal imbalances, dry and dull skin. I highly recommend Heaven Spa on the rock for all your skin care needs and I can't wait to come back for my derma roller facial and laser treatments!!

This is my favourite spa for all things pampering. Reasonable prices, always welcoming and very…read morecovid safe.

I suffer from a kind of rare condition called 'Heel Fat Pad Atrophy'. conservative treatment over…read morea six month time die NOT relieve my heel pain. It was bad enough I had to cut back on dog walks (out Doodle was not happy with this). Reviewing the medical literature I found out there was a minimally invasive procedure for the treatment of my condition. After multiple phone calls to clinics offering dermal fillers (mostly for cosmetic procedures) I found the practice of Dr. Anna Sylwestrowicz, MD . The office was very accommodating with my unique inquiry and agreed to meet with me just to discuss my diagnosis and treatment plan. One of the most vital requirements for a good medical outcome is a solid 'Doctor-Patient' relationship that starts with an open and frank discussion. I found my conversation with Dr. Anna (as she prefers to be addressed) to be all a patient could ask for. We jointly came up with a plan, discussed the various dermal fillers on the market, her experience with their use, possible outcomes and hoped for outcomes. I agreed to the procedure. Three weeks before the start of my hike, Dr. Anna injected my left heel pad with dermal filler. The procedure itself was tolerable and I walk out of the office with an order to 'take it easy' with my walking. For the first 5-6 days I was sore at the injection site but that was too be expected. After a week, I restarted my daily dog walks (much to the pleasure of our Doodle) and gradually increased my mileage. On April 23rd, 2026 I found my self hiking south on the Appalachian Trail from the small village of Damascus, Virginia. I was planned on keeping my daily mileage under 20km while carrying 15kg of pack. At that point, my heel was pain free. I hiked for a month pain free. I ended this section of the Trail in the very tourist town of Gatlinburg, Tennessee. This was a distance of 400km-pain free! Considering the pain, I was in prior to the injection of dermal filler this was a remarkable medical outcome. I am very, very pleased. As for the future, there are 333km left for me to complete. I will be back to the Trail in September for finish that section. Thank you to Dr. Anna and her staff in joining me on this journey!

I am extremely happy with Dr.Anna and staff. Very professional environment.Stayed within my…read morebudget,let me know what approximate cost before we got started.She was also understanding when I told her I do not like needles. So procedure was done lying down,and her assistant calmed me. Love the complimentary follow up. As well she worked with me having to unexpectedly leave town sooner than I thought. I feel like she was going above and beyond. Will definitely be my Victoria clinic.