Called this company for a quote on my leaking roof. Was spoken to very rudely by a man who told me…read morethat his time was "too valuable" to come out, because he believes most customers who call this time of year are dealing with ice jams, not truly leaking roofs. He wouldn't even look at my roof without charging me. His time may be valuable, but so is my hard earned cash, which his company clearly did not want. Happy to take my business elsewhere and not give thousands of dollars to someone who speaks so rudely to a potential customer.

I recently had a tear off and roof replacement completed by Dalex Roofing. They also replaced some…read moregutters that were always overflowing with wider ones for greater carrying capacity. Igor, the project manager, was very flexible and easy to work with. Their price was competitive. Dalex uses high end roofing material, this was a big plus for me. And, it looks fantastic. Cleanup was really impressive, virtually nothing left behind! Would definitely recommend Dalex.

All I wanted was a quote to do my roof. The sales manager, Alex Burdukov, came out and checked out…read moremy roof. After walking around on the roof, he came down and did nothing but insult me over and over again! He was relentless to say the least. To top it off, I was still going to have him at least tarp my roof in order to stop my roof from leaking into my house, so I set it up with him to come out that weekend to do it, and he stiffed me, which allowed a great deal of water to leak in while it poured out all week. Very poor business, or at the very least, the sales manager! He should get fired on the spot! Although the company itself looks extremely professional, and is no doubt very good at their job, and extremely knowledgeable, it is because of this guy that I will never recommend them to anyone if this guy is involved in any way!

NBS is an awesome company to work with, and we highly, highly recommend them!! We hired them to do…read morea full tear off of our roof, and we are so very glad we did!! Alex came to give us an estimate, and to talk with us about the job. He came when he said he would, he was extremely knowledgeable about his products, as well as exactly what needed to be done. He and his brother Paul are very friendly, and very respectful! In fact, their entire staff is friendly, and respectful as well! We couldn't be happier with our roof, as it looks amazing!! They also took great care in protecting our landscaping and home! They cleaned up so well, you would never know they were even here, if it weren't for our beautiful new roof!! Their price was extremely fair, and we would absolutely choose them again!! Give them a call!!

We had Buffalo Roofing complete a tear off / new wood, fascia, soffit, shingles, gutters and…read moresiding completed in March 2023. No small job as seen by picture. After the storm January 2024 with 8 foot dropping in the greater West Seneca area. A week later with the melt we discovered a few of gutters had pulled away and a couple of wind driven siding needs. I contacted Mitchell and spoke with Faith in the office on Monday Jan 29, to be told someone would get back top me in the next couple of days. Wednesday Jan 31, 4:45pm I get a phone call from Mike Buffalo Roofing, could they stop in a few minutes as they had just finished a job close to me. 10 minutes later 3 trucks, 1 trailer & 6 men arrive and correct the damage. They did not have enough gutter hangers to complete the job and said someone would be back sometime in the week to finish up. Thursday Feb 1, literally at 8 am a Buffalo roofing truck pulls into the yard. 2 men are up on the roof before I can coat up and make my way outside, finishing the extra hangers. I could not be more pleased! Great service! Terrific follow through! Not what you hear about most roofing companies! Many thanks.

Had fascia replaced after wind storm. They did a great job, would use again! The estimate and…read moreactual work was done in a timely manner!

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you're thinking of getting a new roof -- go with someone else!! This place has caused my home…read moreand family more trouble than our ancient garbage roof ever did. We were quoted for a new roof on our home in April 2025 and work began soon after. The workers had total disregard for our property. They stomped across our front garden, left their empty cans in our children's sandbox, and left nails just all over. They also smashed and snapped a huge limb off of our lilac bush (I watched them do this carelessly). They left extra pieces of roofing on the roof that blew off into the yard as well as a significant amount of nails on top of the roof of our porch. I understand the work can be messy, but this seemed outrageous. I was picking nails off our driveway for months afterward. The real issues started this winter. We live in Colden, NY and are used to harsh winters with an old roof. However, you'd think after almost $30k for a brand new roof you wouldn't have to worry about leaking/ insane ice issues on it. We have had leaking in the past that we were told would be remedied with the new roof. Instead, the leaking has been significantly worse this year causing more damage through our walls and ceilings. The first time they sent a repairman out to address the issue I was not asked if we were home or if they could come on the property. They called and told me (again, not asked) they'd be at our house in 20 minutes. While I appreciate the quick response, I am a SAHM with two littles and really did not feel comfortable receiving a call that someone would be coming into my home while I was home by myself. In addition to this, they gave the repairman the wrong address and he ended up stuck in my neighbor's driveway which was completely torn up when they pulled him out. The repairman did nothing but take photos of the house and shrug. He told me he couldn't do anything because the amount of ice on the roof would further damage it. The second time this happened, he took a ladder up to look at the issue and told us it was because of the siding. Our siding is old, however we are not convinced the siding is the issue. He found more pieces of roof that'd blown off in our yard and told us he was going to leave to reshape them and come back later that day to reattach them. He never came back, and we never heard from anyone again.

HHE is a friendly and professional group of individuals. They will give you a fair and honest…read moreestimate. I have had work done by this company as well as recommended them to family, friends and neighbors. Everyone was very satisfied with the work that was performed. A family member called them with a roof leak and Steve was there that day to give him an estimate. also contained the area until he could come back the next day with the materials to complete the job. They are the best. From that first phone call, to the job completion. You will always receive the best service with this company!!

I hired Happy Home Exteriors for all new siding on my home and garage. Everyone from Steve & Wayne…read morethe owners to the crew Randy, Dylan, Greg and James are so professional with meticulous workmanship, friendly and all around great guys. They did such a fabulous job and I can't praise them enough! My home and garage both look like a new build! If anyone is looking for new siding or roofing, look no further. This the team you want working on your property improvement. They went over and above my expectations. Such a great crew and I couldn't be happier. Thanks so much for everything HHE!!

Braendel Painting & Services, Inc. quoted me $3,500 to paint my kitchen. I signed a contract with…read moreBraendel on June 5, 2021, and they began the work shortly thereafter. However, the project was not completed until nine months later. I had expected the job to be finished within a few days. Throughout the project, I repeatedly contacted Braendel to address areas that had been left unpainted and sections where the paint had peeled from the cabinets. Braendel painted over cabinets that were more than 50 years old without sanding or priming them beforehand. I can personally attest to this because I was present throughout the entire project and observed the work being performed. As a result, the paint began peeling. I called several times requesting that the cabinets be repainted. Although Braendel later used a more expensive paint, the peeling problem continued. At no point did the owner or project manager contact me to ask whether I was satisfied with the work. Instead, a different painter was sent each time I reported problems. During one visit, I overheard a phone conversation between the company and the painter they had sent. Someone from the Company asked, "Is she for real?" The painter replied, "Yes. I am now painting the ceiling that was not completed." Even after these issues were addressed, the project manager never contacted me to discuss the quality of the work or my satisfaction with the project. Eventually, the last painter assigned to my job, Eric Godlewski, took the cabinet doors home and repainted them. I was pleased with the quality of his work. Before he left, I asked whether he knew anyone who installed replacement windows. Mr. Godlewski offered to do the work himself. Based on my positive experience with his cabinet work, I agreed. Mr. Godlewski measured the windows, purchased them, and stacked them on my back porch. On March 31, 2022, I gave him $4,300, and he provided me with a receipt. After that, I never heard from him again. I was out $4,300. To make matters worse, the windows that were purchased were all the wrong size and did not fit any of my window openings. Because they could not be returned, I donated them to Habitat for Humanity. I chose to work with Braendel because the company had a good reputation. Since then, I have learned that Mr. Godlewski has an extensive criminal record. In my opinion, Braendel should have exercised greater care in selecting and supervising individuals representing the company. I contacted Dan Bishop, the project manager for Braendel, several times regarding these issues. He returned only one call and informed me that Braendel was not responsible. He never responded to any of my subsequent calls. Would I do business with Braendel again? Absolutely not. Shelley Ruh

We had Braendel's paint our hallway and remodel our entire upstairs bathroom. Both crews arrived on…read moretime everyday and were very pleasant and courteous. shout out to Dan, Ron and Thomas for their patients and professionalism. Won't hesitate to endorse their work.

I can't say enough nice things about my experience with Beautiful Homes of WNY. At my first…read morecontact I was able to get an appointment for a free estimate for my small roof and skylight replacement project. Ian, my salesman arrived on time and inspected my roof and gave me an estimate right on the spot. I agreed and we were able to complete the paperwork right then and there. Within two weeks the office called to arrange for the work to be done. The work crew also arrived on time, did the work and cleaned up everything. All the workers were pleasant and my project progressed smoothly from beginning to end. I highly recommend this company.

Alan and his crew came out to do my mothers roof in Hamburg. This company was very professional,…read morefast, and the owner stayed until 7 pm to make sure every single nail and debris was picked up carefully. Good fair price and excellent service and communication.

Bill is a liar, i seen the worker racking the shingles, he said the pattern and directions say to…read moredo so. Not true. Start with a full cut 8 inches off and continue so it looks like a staircase. That's what the directions say. My roof leaks bad, when I call him over he said he isn't married to company and would fix it. He never called back and heard nothing from him or owner. Does alot of work for Steffens construction, a drunk Bill is. And sell you his mom, to get a job.

was not going to leave a review until I saw another 190 vehicle negligent review about three years…read moreago... today a GMC Sierra red pick up was going about 90 mph and swerving in between lanes at roughly 7:30 in the morning. There's a difference between going fast and being negligent. I hope this review finds someone before they contact blue box if they care about service when nobody's looking.