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    Bors Pros Construction

    5.0 (5 reviews)
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    2 hours

    Response rate

    85%

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    Happy Home Exteriors

    Happy Home Exteriors

    3.7
    (10 reviews)

    HHE is a friendly and professional group of individuals. They will give you a fair and honest…read moreestimate. I have had work done by this company as well as recommended them to family, friends and neighbors. Everyone was very satisfied with the work that was performed. A family member called them with a roof leak and Steve was there that day to give him an estimate. also contained the area until he could come back the next day with the materials to complete the job. They are the best. From that first phone call, to the job completion. You will always receive the best service with this company!!

    I contacted the business via Yelp, and was contacted by the app to set up a phone consultation,…read morewhich I promptly responded to. I was called prior to my scheduled call, and the individual who called me was rather rude. She scoffed when I told her I made a phone appointment via Yelp, and she told me "we don't do that". Okay? Then, I scheduled a time for the company to come out and quote the job. I told the woman on the phone that my adult son would meet with the rep, because I am disabled and cannot. She was dubious, and questioned me, "You're disabled?" Wtf? Then, the individual came out to quote the job. My son said he seemed knowledgeable. Several days passed, no quote. I called the rep on the number from the card he left, and he told me he had a death in the family. I was obviously very sympathetic, and told him I understood. It's been a month. Never heard another word from them. Not professional.

    Amherst Roofing

    Amherst Roofing

    4.3
    (6 reviews)

    My experience hasn't been the best…read more The first issue is a roof leak that started 2 months ago. Amherst didn't offer a temp solution and it took them two months to replace. Part of the delay was definitely weather (thankfully the leak was minor), but there was poor communication through that process requiring multiple follow ups on my end so I could have an understanding of progress. The initial estimated time had been 3 weeks (seemed optimistic to me). Two months is obviously a bit of a difference and more than I was expecting, even with weather. Holidays probably came into play, but no communication. Promised communications didn't happen, consistently. I have sympathy due to the weather but the lack of a communication/follow up on promises is a negative mark. Estimate: onsite estimate service was friendly, helpful, and solution oriented. This won me over vs other companies that were "do the minimum" and some just knocked and then left without talking with one that even failed to send an estimate. Pricing was similar to the competitors that responded and sent me a quote. Amherst was only a couple hundred higher. I was willing to pay slightly more based on the positive estimate experience and reviews, but I question the wisdom of that now. Onsite: One of the workers peed on the snow in my back yard. I don't know why they didn't ask for the bathroom, but dude... gross. Don't worry, I didn't photograph. I know people gotta go, been there, but I have a bathroom. Also, my garage door was slightly opened about 6"(currently it's busted because a cable jumped the spool and so it requires work to open and gets stuck unless you work it). It's been closed for days waiting for a warmer/dryer period for me to spend a couple of hours attempting to fix. This makes me suspect the worker who peed in my yard also attempted to access my garage, but my camera didn't capture it so I'm uncertain. Not sure why else it'd be open on the day they did work. It was closed before. Thankfully opening all the way would have made a huge screeching racket, so while I haven't checked I suspect nothing was stolen. They needed a spot for a large dumpster placed in my driveway and cars to be removed. Just heads up that they'll want a dumpster as close to the roof as possible. Colors were slightly different from initial conversations (trim was supposed to be black (based on remembered verbal conversation) but were white. Roof tiles were green and the fact they were a very different green wasn't brought up until installation day. I appreciated it being pointed out but I was a little annoyed it wasn't mentioned on the front end. Cleanup: I didn't understand why reviewers posted about the "good cleanup" jobs of contractors. Oh boy do I understand now. We found 16 nails in our drive way in just five minutes of looking in a 10'x10' space. (Checking this morning: Our deck has nails and in our neighbors driveway I found 4 nails.) Thankfully we still had daylight to check our driveway before parking our cars as I'm pretty sure we'd have lost at least one tire. I'm extremely unhappy about this as magnets exist and can be used to sweep for nails or metal detectors can be used. Those methods would both be cheaper than me replacing my tires and I'd absolutely be looking for reimbursement. Also nails on my wife's office front steps that she didn't notice last night but were twisted and could have caused harm. Her reaction is significantly less calm than my post might indicate as she STRONGLY vented her feelings about it. Thanks Amherst. I had been two stars, but that dropped it to one. Photos: I was promised photos of work done, but they haven't been sent as of this review. The job itself? Ask me in ten to 30 years I guess. I mean, a roof lasting is sort of the bare minimum of expectations. What sucks is that this had seemed the BEST of the contractors I received quotes from and based on Reddit reviews. I've only had a couple positive experiences with Buffalo contractors and I'm not sure if this is a sign of the times or specific to Buffalo. Before COVID when I lived in other states/cities my experiences were significantly better with contractors. Now it feels like there's a bare minimum level of care to do a job well. Paying a little more doesn't seem to have gotten me a little more. Will I use again? Right now that feels unlikely but the other vendors seemed like they would be equally bad so I'd probably check Reddit/yelp for the most recent reviews as things change. At least, in theory, I have a lifetime warranty.

    Incredibly professional and very helpful! I didn't go through w their services because I was…read morerepairing a gutter that fell. Definitely will keep them in mind for the future. Incredibly kind and straightforward

    AVA Roofing & Siding

    AVA Roofing & Siding

    3.7
    (44 reviews)

    Very disappointing. Said they were coming and didn't without letting me know. Added costs without…read moreasking. Drove a roofing nail through my ceiling. Waited until the roof was done to say the gutter job would be weeks later, leaving me with no gutters. And takes no responsibility for any of it.

    Unfortunately, I spent $30k for a new roof, including new sheeting, only to discover that they…read morewould use a really poor subcontractor to execute. Ava had to come back to fix the issues we (as homeowners) uncovered, like: -used finishing nails instead of roofing nails in high wind areas -not tarring over exposed nails -had rippling of shingles in the back of the house -ridge vent didn't get added to the full roof -broke a beam and originally used a 2x4 on one side, didn't even notify me that this happened. -didn't cut soffits where they were supposed to -put feet through our ceiling in 2 areas and I discovered it on my own They fixed all these things properly and quickly, but only after I called to explain the same sub contractors they sent back originally, didn't do a good job fixing some of them. So then I asked for their actual internal installers to come out and fix. When they did that (sent Billy), the craftsmanship was much better. Now, 4 months after installation, my brand new bathroom vents are blowing air back in and not as strong anymore. We discover it's because of the way they installed the the roof vents. The grates are pushing up against the opening so they can't open fully. I'm beyond frustrated that poor installation caused all these issues to appear! Although Ava has come out each time, if I was an uneducated home owner, I would not necessarily be able to find these issues and push to get them fixed. If you choose to use them, make sure it's not a subcontractor doing the work and that they are using their internal team.

    Bors Pros Construction - gutterservices - Updated July 2026

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