I really love coming to Smart Vet. It nice they ask how much you can spend & they try to do what…read morethey can for you. Also it's nice to know how much it is as they go along. My cats really like Dr. Tabor & I think she is awesome too.

We've been with SmartVet for a while, but they recently redesigned their website and had a personal…read morephone number unaffiliated with the practice set up to text for appointments. I inadvertently sent our personal information to a very frustrated stranger who said they'd received at least 8 other messages containing personal information from other patients. On top of this, they're now requiring a deposit for Saturday appointments because they've had a few no-shows. Cool story, but how about you punish the offenders with a no-show charge, not the loyal customers who have never missed any appointments and have likely paid thousands of dollars for your services over the years. The practice manager Liz messaged me apologizing for the website issue, but then doubled down on the deposit requirement by telling me that she knows "change is hard." That level of arrogance and condescension is sadly becoming business as usual these days. We're not inclined to entertain that level of foolishness. While we've never had any medical complaints, these administrators seem to only speak one language. Money. Plenty of other local vets happy to have our business.

I've taken several pets here and have never been pleased with the front desk service or the…read moreveterinary care from Dr. Herm. I would never take another animal here after the problems I have had here - misdiagnosis, unnecessary procedures. The staff and vet have terrible attitudes, like you are bothering them by being there. I switched vets and since then have had great luck with my pets health, preventative care, and general wellbeing. Again, not the place to take your animals.

I have been taking my dogs to Doc ever since I had a terrible experience with a vet located in…read moreWashington. My dogs hated going to the vet in Washington and now if I ask them if they want to go see Doc they are waiting at the front door to leave! They absolutely love him. He takes his time with my dogs and takes his time to understand what the issue is. They do not overcharge and everyone has been very polite to deal with. Recommended 100 times over!

Any place that charges $20 per tab for the same medicine you can get on Chewy for $5.75 per tab is…read morenot a place I want to go.

just NO. They are rude don't take it seriously and are in it just for money absolutely NO care for…read morethe animal.

the veterinarian might be the best on earth but with the…read morelady or ladies at front desk or that answer the phone are rudest people on earth. too many othet veterinary clinics with nice staff. do not go here.

On 2/10/17 I called Eureka Veterinarian clinic in Eureka, Il. Kris/Chris, answered the phone. I…read moregreeted her, told her my first and last name and explained that my cat was diagnosed with Ideopathic Chylothorax by the U of I, but I was looking for a closer vet near me and seen they were the closest to my house. I asked if they do chest taps, She said "no" & to go to the U of I. I then asked if they at least would be able to euthanize my cat to help end her suffering since she had been going through this disease since December of 2016. Kris/Chris, told me they only do that for their clients. I asked her how much it was. Kris/Chris told me I have to call back on Monday 2/13/2017 because doctor Miller was "busy". I knew something was obviously wrong & knew right away by how she was talking to me on the phone that she was blowing me off but I dismissed it as her possibly having one of her "ladies days" as to give her the benefit of the doubt & told her I would call back on Monday, 2/13/17 and hung up. On 2/13/17, I called Eureka Veterinarian Clinic back. Kris/Chris answered the phone & I politely said hello and gave my Name to her once again again, then told her I was calling back as she said to do on Friday 2/10/17 to find out what it would cost to have my cat euthanized and could I come in. Kris/Chris said "we only do that for our clients". I asked "what can I do to become a client?" There was a long silence... I then said "hello? Are you there?" She replied with a curt but rude "yes". Then said to me in a very rude tone "you just don't understand". I explained to Kris/Chris that I feel like she is blowing me off and I have no idea why. I asked her " have I said something to personally offend you?" There was silence, she didn't answer. I told her "I was only trying to find a local vet that was close to me and you all are the closest to my house". I then said "I am willing to pay for the service and I have other animals that I would not mind putting under your care in the future if I could become a client. I simply just want to have the convenience of going to a vet that is close to me." She then told me in a mean voice, "we can't help you", then said "I'm going to have to terminate this call". I literally could not believe it!! I am begging a vet to help my animal that's suffering, literally begging!, I simply wanted to do the humane thing to end my cats suffering and here I am being turned away and for no reason! I know beyond a shadow of a doubt I was discriminated against and cannot understand for the life of me, why. Kris/Chris refused to answer me when I would ask her why she was refusing to help me. How they can refuse to help humanely end the suffering of an animal that is sick when I am willing to pay is beyond ignorant. This just showed me that the Veterinarians oath means absolutely nothing to these people! So if anyone out there ever encounters veterinarians that are rude, unprofessional and discriminating, just file a complaint on www.idfpr.com and let everyone know that people like this don't belong in this profession if they could care less about an animal suffering.

Dr. Kirby and the technicians and staff at AVC literally saved my girl's life. And I cannot say…read morethank you enough. My 11 month old dog was in an emergency facility throughout the weekend, where she tested positive for Parvo. When the emergency hospital closed on Monday morning, we needed to transfer her to another daytime facility. Our normal vet was unable to take her, because their parvo unit was full. We called multiple vets, and no one would take her. AVC was willing, and saw her within 20 minutes. Within an hour we had a treatment plan, and our girl was admitted. When we arrived, we were greeted immediately with a private room to keep her isolated, and the staff was SO kind. Our sweet pup made a miraculous recovery, and was released within a day and a half. We thought we were going to lose our girl, and AVC helped save her life. Thank you all so much for your kindness, compassion, and attention to our pup. We will be forever grateful.

Our family has been taking our dog to Dr. Ryan at Associated Veterinary Clinic for eleven years…read more They are always on top of the best practices with current medical information and if they can not get it worked out, they send you to University of Illinois for diagnosis. (We had a tricky eye problem that was solved by U of I with medication.) They also do some basic surgery and their prices are fair. We have boarded our dog several times at Associated Veterinary Clinic and have been very happy with her care. She comes home healthy and happy. They never seem in a hurry when you go in for a yearly visit or a need based visit. I really appreciate that! I have received many personal calls from Dr. Ryan over the years checking on our Stella. We really appreciate being able to interact with her over the phone when working with a medical issue.

It's with great regret that I have to give this extremely poor review of Morton Animal Hospital. I…read morewould NEVER EVER recommend this practice to anyone under any circumstances. It's not run professionally -there are plenty of other great vets in the area for you to take your 4-legged babies. If you would like to about hear my experiences with Morton Animal Hospital, please private message me and I will be more than happy to share. Unfortunately I am unable to put my full review here, as Morton Animal Hospital threatened to sue me over describing in detail why I gave them a bad review. My lawyer says they have no case, but I don't have the funds to enter a legal battle. Rather than working with me to make the situation right, they chose the legal route to shut me up.

awesome vet...caring and compassion combined with today's technologies...Doc's got the best care…read morefor your pets...

I adopted my wonderful cat named Trish September 1st and I could not be more thankful for the…read moreHumane Society of Central Illinois! I also appreciate the semi-extensive application process to ensure the safety of adopted animals.

I got my cat, Lady, here. She was vip because of her age so she was free of charge. I've had her…read morefor five years now and she is the best animal I've ever know. The sweetest and funniest cat- she acts like she's glued to me. We originally went to get a cat for a companion for my grandmother (whom I live with). She was so friendly and curious we fell in love right away. We were able to take her home that same day. I don't know what the first ten years of her life were like, but I am satisfied knowing the last five have been full of love.

They did a GREAT job with my 4 pomeranians. They took great care of them. They all had a beautiful…read morecut. Got their nails clipped and other care done. They were friendly and professional. The place is cute and personalized. The prices were very reasonable. I'll definitely be bringing all my dogs back.

K-9 trims my dogs nails. I can't do it myself so I count on them to do it, and a fantastic job they…read moredo!