I am grateful to Vanessa and the team at Brusie for their support with arrangements following my father's passing. Vanessa was patient as I worked through decisions and always available to answer my frequent questions. She excelled at coordinating everything for the services so that I didn't need to worry about those things which was a tremendous help during a difficult time. It was a relief to have here by my side every step of the way because I knew she was caring and dependable. read more

They were very kind, caring and helpful during the hardest time in my life planning our mom's arrangements. I'm thankful for Tzeitel. She truly cares for the family and loss of their loved one. She went over and beyond the morning of our mother's private family service. I'm very thankful for her that morning. I highly recommend read more

The fulfillment if services happened as promised. To contact your agent during your time of need and sorrow was a struggle.

The entire team at Brusie's went out of their way to thoughtfully help our family through a very difficult time. Their referrals and recommendations surpassed all expectations and made our service absolutely perfect. read more

I just wanted to say thank you to everyone at Brusie. It's one thing to have great customer service but to make a honest mistake and own it and make it right is unheard of now days. We really appreciate you all for the great job that you did in helping my family in such a difficult time and to respond so quickly.. Thank you, read more

This funeral home has been used by several people in my family. Among them are my great grandmother and both of my grandparents. Our experience has been great. They take care of everything and we were treated with the upmost respect. It was comforting to know that our loved ones were taken care of. read more

Brusie Funeral Home - Funeral Services & Cemeteries Near Me - Chico, California

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The people at Brusie Funeral Home were so kind and helpful when I lost my dad. Shane was with us through the entire process which was important to my family. He came to the house the day my dad passed away, walked us through the process, made arrangements, helped us choose a casket, gently guided us, checked in on us several times, and was present the day of the funeral. You don't realize how important it is to see the same face, and hear the same voice at a time like that. It was such a comfort. He was patient, caring and genuine and we couldn't be happier with the way my dad, and all of us, were treated. read more

I felt like I was in the finance office of a car dealership. The guy that helped us has a ring on each finger and a Mont Blanc pen. Kept pushing a bunch of stuff on us we did not want. My grandparents had something they prepaid for back in the 80's. Several of the services they paid for were not being used. Not only were we not reimbursed for services we paid for and did not use, the guy continued to try to sell us more stuff. We continued to decline all of his suggestions. When he FINALLY figured out we weren't buying anything extra for my Grandmother, he tried to sell my Mom a prepaid plan for her death. So to be clear, we were there trying to get my Grandmother buried and he was trying to sell her bereaved daughter a plan instead of handling business regarding my Grandma. It was incredibly tasteless. The whole thing read like a bad used car transaction and he was the slimy, greedy and dishonest salesman. This was a few years ago so when my Dad passed this last March we went straight to Newton Bracewell. The yelp reviews don't lie. NB has 5 Stars for a reason- they were excellent. Bruise, not so much. read more

My son passed unexpectedly. Brusies was the funeral home that got the call as they were on rotation and I did not have a preference. Mark Brusie and another gentlemen came to retrieve my son and they were very respectful and accommodating. However, the person who sets this funeral home apart, and who made this tragic event bearable, the person who accommodated me and showed me compassion and sensitivity, was Shane Fairman. Shane is one of those guys (not just an employee) that is good to the core. He was patient, kind and went out of his way to accommodate - Every step of the way. My son has since been cremated and Shane continues to show compassion and care. Because of Shane I would recommend Brusies to anyone that has the misfortune to lose a loved one. I would encourage you to specifically ask for Shane Fariman. Brusies is lucky to have such an outstanding employee. Thank you Shane Fairman for holding my hand during the worst moment of my life. read more

We were very disappointed in my mother's funeral. It was prearranged and paid for back in 1977. The coffin lid didn't close shut all the way and we could see the wall of the mausoleum though the crack. It was explained to us that because my parents didn't pay for a gasket that it why it would not close. I'm pretty sure my father had paid for a coffin that would close gasket or no gasket! The coffin was sitting on a scaffolding or "truck" and was dirty and scraped up with no skirting covering it. It was very cold in the mausoleum because all the doors were opened on a winters day. We had babies and 90 year old people present! Lastly the maintenance crew hung around in the background as if to hurry us up. Because this was a prepaid funeral we feel that my mother received a sloppy rushed funeral. What a very disappointing experience. read more

Over the last two years my family has experienced tremendous loss, a year and a half ago my brother in-law was killed in a motorcycle accident. He was just 30 years old. Brusie Funeral Home was extremely helpful and compassionate in assisting our family with all the arrangements necessary to orchestrate a beautiful service, allowing us to lay our beloved family member to rest. Just as we began to processes the grief of such a loss, my brother suddenly passed away after a short battle with cancer. He was just 38 years old. Brusie Funeral Home was there to help us once again, plan an exceptional service for my brother. As you may or may not know, funeral services are expensive, but crucial in allowing those left behind the opportunity to say goodbye to those we love. It gives closure to something that at the time seems in comprehensible. Brusie Funeral Home made our experience unique and at the same time effortless. They presented us with each detail and a variety of options, we never felt rushed or like a "customer" in a store. They were compassionate and patient every step of the way. I would recommend Brusie Funeral Home to anyone in need of such a service. They are truly the exception in a business such as theirs. read more

Exceptional Service!!!!!! Very friendly and helpful staff. Reasonable Rates. Family owned & operated.

Sadly this last weekend my brother in law was put to rest at brusies funeral home. My wife, his sister, her car broke down just as she was pulling into there parking lot to attend the viewing. The cost of the repair was no less than $300 money we didn't have so that night she said "they're okay with me leaving my car here I just want to go home" and as you can imagine she was quite upset so I took her home. Now assuming that such a place of business would clearly understand that a situation like this is hard enough to deal with much less having your only mode of transportation breakdown and not have the money to fix it I tried to figure out a way and call them after a couple of days two to be exact and left my name and phone number with the lady that answered the phone I asked her to please not tow that car or at least call me before someone does she agreed promised she would get my information to the man in charge I told her I would call her no later than the next day to let her know what my plan was to get the car out of there parking lot I felt bad. Today I ordered the parts and called the funeral home to let them know I'm on my way to get this taken care of and it was at that time I was informed that Mr Brusie himself had towed my wifes car and didn't bother to call me first to save me the outlandish cost that we all know the tow truck companies feed off of now instead of fixing the car which was more than we had I don't know if I can afford to get it out of hock this just doesn't seem like a place that I will go to when anyone that I love passes if it were me I could not have done what he did to a family whos already mourning the loss of a loved one and now has to deal with this it just doesn't seem right or human or decent maybe I'm just different then again I think a lot of people would feel the same way when all that was needed to avoid this was a simple phone call to a phone number and name that they already had my god what is this world coming too be careful that's all I can say read more

My family were dissappointed with the Brusie Funeral Home's performance while laying my father and mother to rest on May 31, 2014. We planned and paid alot of money for them to honor our parents who had died only three days apart with a double funeral service . We and the staff (Tod) had reviewed our parent's lifetime slideshow before hand so not to have any glitches during the service. Our dvd slideshow played with on problems at that point .This is why we don;t understand why during the actual service, Tod had problems loading our dvd, with several stops & starts, and then when it finally played and finished, he said he could'nt turn the dvd player off. My family and all our guests who had travelled from far and wide had to sit and stare at a blue wall with a clock counting down in minuots and seconds for a whole ten minites afterward!!! All this while the minister is delivering the rest of the sermon. Tod later used the excuse that he could'nt turn the dvd player off which I don't believe because he did so with no problems during our trial run earlier. I also feel that a business should know how to operate their own electronic equipment at all times especially if they offfer that service to the publec. No excuses Tod! you blew it, it was rude beyond all words, we don't know why you did this to our family!!! Brusie Funeral Homes in Chico Ca has lost my family's business forever. read more