Went here on a whim after an epic fail from an attempt to go somewhere else. In terms of the atmosphere, they have a drive through, which is convenient. The kicker was, when we went to go sit inside, there were only 3 tables. This isn't the kind of joint you sit and enjoy. I think most people get to go here. From the exterior, it appeared you could sit inside, but once we grabbed one of the three tables, we realized the garage doors were opened on a 40 degree night and it was quite cold to be eating icecream in an inside outside place. I also didn't get to check out the restrooms, so cannot comment on those. The staff was unenergrtic. But then again, if I was 16 years old working on a Friday night, who knows what my mood would be. They have a lot of flavor options and do allow for samples. The icecream was a great texture, but I was sorta deceived. I ordered the "cherry vanilla" thinking it was gonna have like a cherry sauce of swirl, but it was literally vanilla icecream with maraschino cherries scattered around. I got bday cake as well, and then one was yummy. The cake batter flavor was spot on. We tried the chocolate peanut butter and that one was good too. They were out of pumpkin spice :( which is wild when it's only 7 more months until fall. I will say, the my have some great sales, like if you're a certain height, you get a free small cone. And best of all, if you bring your own banana on on a Thursday, you get half off. I'm a slut for a good deal, so I will be doing this. Overall, it was a good place, with lots of options to choose from! I scream, you scream we all scream for icecream! read more

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couldnt even eat my ice cream because there was a long black curly piece of hair in it. never coming back. service took FOREVER.

A "small" waffle cones holds two scoops of ice cream! And such good ice cream it was. The chips in my mintchocolatechipwere HUGE! It's not dine-in, but you can order out using the drive-thru, the walk-up window, or even the touchscreen order tablet next to the walk up window. The service was prompt and friendly, and the ambiance was chill (see what I dud there?). read more

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MY FAVORITE SPOT! I've been going to Bruster's for years. I am from Georgia and we had one near our family home. Moving to Cleveland and discovering brusters again is so nostalgic for me. However, this location gets it right EVERY time I go. I visit often. Exotic and classic flavors. Very flavorful and smooth ice cream. Staff is ok but service is QUICK. read more

" I usually love Bruster's and their generous mix-ins, but my recent visit left me a little overwhelmed--by M&Ms, of all things. I ordered my go-to flavor with M&Ms mixed in, expecting the usual balance of creamy ice cream and a satisfying crunch. Instead, it felt like I got a scoop of M&Ms with some ice cream sprinkled in. Don't get me wrong, I appreciate generosity, but the ratio was way off. The M&Ms were so dense that they overpowered the flavor of the ice cream, and by the end of the cup, my jaw was more tired than satisfied. Still love the quality of the base ice cream and the friendly service, but maybe ease up on the mix-ins just a bit. A little balance goes a long way. read more

This was a real treat. I get a random taste for ice cream only about 3 times a year. And I don't want a typical chain- I like to try a local owned business. Somewhere new I'd passed Brusters a hundred times and they were open later than other spots, we tried it by default. So glad we did! They were very nice and offered samples. Super patient with the long lines, kids, and people who didn't know what they wanted. I had a turtle sundae and it was so good. Quality, delicious ice cream. Ample toppings. This was one of the best ice creams I've had in a long while. Oh and Winnie loved her generous pup cone too! Highly recommended! read more

Ice cream was delicious. I saw a sign saying free doggie ice cream. The server after seeing my dog didn't offer, I had to ask about the doggie cup. read more

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Local, handmade and delicious! Great list of ice cream to choose from, dairy or vegan is a plus. Our first time here, definitely will not be our last. I loved the raspberry chocolate chip, super creamy filled with chunks of chocolate. read more

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Grabbed ice cream here today. It is okay. Not a ton of seating inside (2 tables and chairs) and very cold. I've cream was also pricey. It was okay, but not my favorite. read more

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I was excited to visit a new-ish place in North Olmsted, Bruster's Real Ice Cream, and to see that they were going to have 14 oat-milk based ice cream recipes on rotation. Bruster's is an outdoor-only type environment, where you order at a (covered) counter, with a few tables outside. They also have a drive through, and you can order in advance on their website. On the day that I visited Bruster's, they were offering four vegan flavors: chocolate, chocolate chip, peanut butter & oreo, and white raspberry truffle. Unable to decide, I had a scoop of the peanut butter & oreo and one of the white raspberry truffle vegan ice cream, in a cup. It was a strange combination, to be sure, but since they barely had time to melt on a chilly and cloudy northeast Ohio day, I got to enjoy both flavors without too much intermingling. The ice cream itself was incredibly flavorful, creamy, and every bit the sweet indulgence I was looking for that day. Add to this that I got to "go for ice cream" with people I love who eat differently than I do, and I call that an absolute win. read more

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The workers were INCREDIBLY RUDE. I worked at an ice cream store and no matter how tired I was I was always kind to the customers. I think that telling us to leave and making rude faces was very childish. And she gave me the wrong order. read more

Bruster's Real Ice Cream - my busted shake - Ice Cream & Frozen Yogurt Near Me - North Olmsted, Ohio

I went thru the drive thru and ordered a quart of turtle. When I arrived home I opened the ice cream, and it was not frozen and looked like soup. It tasted like chocolate ice cream with pecans in it. It was a very bad experience, back to Mitchells for me. read more

I don't get it. The staff were really nice, but I would take DQ over this place. East Coast is down the street, can't imagine going here instead. Horrible aftertaste and my tongue was like covered in weird film. It tasted like artificial sweetener to me. read more

One of my fave ice cream spots. You are able to tell it is REAL ice cream. Workers are friendly and fast. Definitely recommend this spot for an ice cream social!!! read more

Got some ice cream today I got the strawberry shortcake ice cream and I would have to say I was very satisfied that I stopped here it was really good I defenitly recommend this place if you would like some good ice cream. read more

Bruster's Real Ice Cream - Menus - Ice Cream & Frozen Yogurt Near Me - North Olmsted, Ohio

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Very bland mildly flavored mostly creamy peanut butter ice cream. Not thick and super rich like Mitchell's or Cathy's. Not many unusual flavors. Drive thru and walk up available. Nothing special over pints from grocery store. read more

Bruster's Real Ice Cream - Menu - Ice Cream & Frozen Yogurt Near Me - North Olmsted, Ohio

Ice cream was a ok but the young guy behind the counter had incredibly poor customer service and was clearly annoyed that people were ordering ice cream from his job. The servings are also very inconsistent, as my wife and I both ordered the same size and there was about a 30% size difference between them. Not terrible but there are better places with better ice cream that don't treat you like you shouldn't be there. read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - North Olmsted, Ohio

I asked the girl at the counter for peanuts on a sundae and she kept referring to their nut situation as "dixie nuts"-- with an air of mild annoyance that I had never heard this term while also remaining unable to actually describe what comprises the topping. So I left. I'm allergic to tree nuts and, considering the fact that the term "dixie nuts" seems to be colloquial at best and potentially variably-defined by whoever is using the term, I decided to go next door to Dairy Queen who opt for more conventional topping descriptions (like "peanuts" and "pecans") that provide actual insight into their contents to avoid an unpleasant trip to the ER. Their ice cream is probably good, though. I guess. There was a little league team there during my failed purchase and they seemed to be covered in sticky smiles and sugar dazes. ¯\_(ツ)_/¯ read more

Definitely not bad, but not the best ice cream I have had. It did not seem to have much flavor. Service was good.

Soooo disappointed. I wanted to love this place, but I just don't. The ice cream is ok, but doesn't stand out for me and the quantity is VERY bad. For the amount you pay, you should definitely be getting bigger portions. I'll be sticking with other places. Bummer read more

Good product but for the price not worth it. I paid $6.99 for a scoop of ice cream. Go back to DQ

THE most delish ice cream ever! And service is always friendly. I use the app to get points for future purchases and the first purchase allowed me to get $3 off my first order. It really tastes so good and fresh and they're always busy. Yum! read more

I stopped by for the first time today and the parking lot is small but I think it's meant to be more of a drive thru. The ice cream is great and there's a lot of variety to choose from! There's not that much of a difference between the small and medium cups so I recommend getting the medium. We tried the Oreo, coffee chocolate chip and caramel macchiato and they were delicious! read more

Always good. I love the Buttern Pecan ice cream. It is especially good in the turtle sundae.

Superior ice cream and novelties. Come/cup for dogs! Lots of options. Bruster's is certainly among the top ice cream sources around!

just got turtle sundae thru drive thru sundae was excellent! Just opened up and pleasantly surprised read more

First time here, was craving a shake. Went to the drive through and the server was very helpful, friendly, and fast! I got the Cold Brew Brownie shake and it was fantastic! I'll definitely be back! read more

The good old days return - Remember how your parents would take you to a Dairy Queen and you stood in line just waiting for a taste of that vanilla soft serve. That time has returned at Brusters. The difference is that the ice cream is hard and comes in 200 flavors. Have never had a flavor that I didn't enjoy and the waffle cones made on site are to die for. A great place to take the family for a evening treat as it has become my new family spot and will probably be yours after you try it as the service is awesome so I definitely recommend trying Brusters North Olmsted read more

Did you know your taste buds can dance? As mine were dancing after sampling their awesome 'southern banana pudding cracker' (I forgot the exact name) ice cream, I couldn't control myself further, and I started dancing The Watusi! I had no idea I could! read more

5 star delicious!! I was over the moon happy to find an ice cream shop that had vegan ice cream options!! They had vegan and gluten free ice cream on the menu. I got the mint chocolate chip in a waffle cone bowl. It was absolutely delicious!!! I even went went back to get some the next day, it was sold out!! Lines are long, because it's that good there! Check it out if you are in North Olmsted. read more

Great ice cream, we've been there several times since they opened. Customer service is good, but they seem to still be training employees. Give them a chance and you won't be disappointed. read more

Made a quick stop here after a stop at a nearby pet shop. They have several selections to choose from. Easy to find something new to try, or even satisfy the picky chooser. We had our dog in the car with us, so we asked if they had puppy ice cream. They do, its free just have to ask, that made the whole car smile and the tail wag. It was a quieter than normal ride home, all eating ice cream. Another review mentioned it being soft we had a similar experience but i will say it wasn't bad. So many favors to choose from. We will be back. They do have outside seating available. read more

Amazing ice cream along with amazing customer service. I have been there plenty of times since they opened and I love it more and more each time. Very friendly staff and a ton of options. Highly recommend ! read more

Not a good value for the money. I ordered a double scoop of mint chocolate chip ice cream on a sugar cone. The scopes were about a large tablespoon each, the cost was $3.99, very small portions for what you pay for. In addition, my server barely said anything. The customer service was very poor, they made sure to ask me if I wanted to tip the server, which was actually a joke considering the poor customer service. Over paying for ice cream, at which the ice cream was just above average, is not a good value in my opinion. I won't be back. read more

Omg I love icecream and I'm a huge Mitchell's lover. This place has such good flavors though and they're constantly rotating. My favorite combo is graham central station with caramel apple crunch! Definitely give Bruster's a try. They also have free pup cones :) read more

Just tried this place today..ordered a butterfinger blast, very disappointed. It was a giant cup of vanilla ice cream with itty bitty specs of butterfingers in it, with a few chunks sprinkled on top. Not cheap either for what I got. Won't be returning. read more

If I could give them 10 stars I would!! This was one of our favorite ice cream joints in Maryland and I'm so excited they have now opened one here! Great prices for a good amount of ice cream and the ice cream is so dang good! All their flavors are made fresh daily so flavors may not always be the same every time, which gives you the opportunity to try something new! Don't pass this place up! Give it a try! read more

Well, this was a bummer. My companion suggested we try this place in the spirit of, "trying something new," so I agreed, reluctantly. The parking lot was very busy, and while this isn't the fault of Bruster's, there were humans just idling around the parking lot, as if playing a silent game of Frogger. After people finally ambled off the path to the drive thru, we were greeted by the first sign, that gave the list of flavors, but no hint of the prices up ahead. Had I had a hint, I would have exited the premises posthaste. Let me first say, I am all about supporting local and small businesses, and rarely do I complain. However, money is tight on this current timeline for many, and I felt this place was not worth what I paid. You get far greater value (and experience) for the money at Malley's and Mitchell's. I paid $14 for two turtle sundaes. The portion size, and the toppings, did not justify the expense. One of those sundaes was for my Dad, who said it was basically just vanilla ice cream, with one or two bits of topping. A sundae that cost $7 should do better. I will say, that my companion got a waffle cone with some sort of banana ice cream, and he was pleased. If that's your jam, you'll probably do okay, but I personally won't be going back. Lastly, the teenager at the speaker and the window (perhaps they were the same) was a bit on the salty side. I teach. And while teenagers are going to... well... teenage... it was like acid sprinkles on an already super disappointing, super overpriced sundae. read more