Bruster's Real Ice Cream is a favorite of my wife's and mine for ice cream and other desserts in Roanoke, VA. For the people out there that like places such as Cold Stone Creamery, Bruster's is even better in my opinion. The staff is usually friendly and helpful in helping customers make a decision. They will let you sample any flavor if you want to try one. As for the ice cream, it is smooth, rich, and delicious and comes in a variety of unique flavors. They have all the staples including chocolate, vanilla, and strawberry, but the rotating-unique flavors are where the real fun is. I am a fan of the chocolate mudslide and the cappuccino and my wife likes anything loaded with chocolate and peanut butter. Most of the time, I order a milkshake, but sometimes there is nothing like the hot and cold combination of cinnamon-vanilla ice cream on an apple dumpling. It is important to note that Bruster's is an outdoor counter-service ice cream shop and the lines can get long during peak season, but the wait is worth it. There is some limited seating to the side of the building featuring red benches and umbrellaed tables. All of these features make this place an ideal summertime stop. The next time you are looking for quality ice cream, be sure to give Bruster's a try. read more

Bruster's Real Ice Cream - Apple Dumpling - Ice Cream & Frozen Yogurt Near Me - Roanoke, Virginia

Friendly staff, great ice cream. All the different flavors makes it hard to decide. Love their apple pie with a scoop of vanilla!

Ice Cream is my favorite dessert, and when I was told about Bruster's Ice Cream, I definitely had to go try them out. I first viewed the app and signed up to receive notifications of when my favorite flavors were available, and to receive points every time I ordered from Bruster's. What a wonderful operation they had there I thought to myself. But now I had to go see the place and try out the ice cream itself to see if it deserved all the recognition it was getting. I arrived at the building and was impressed that there was no indoor seating for the place. The great variety of ice creams occupied the inside of the building. There were many glass windows where you could see inside and the menu was on big signed attached to the windows. There was an ordering and pay window on one side of the building and a pick-up window on the other side of the building. On this side there were also some benches where one could sit on a warm day to eat their ice cream. As we approached the ordering window, we were greeted by a gentleman who had on a very bright red t-shirt and a red crab hat. He took our order and charged us which by the way the prices were very reasonable for the quality of the ice cream. We both ordered two scoops of Pumpkin Cheesecake Ice Cream inside a Waffle nest inside a bowl. The same person who took our order, Ryan, went and served our ice creams and brought them to the pick-up window. All this leading up to the first taste and wow was this ice cream flavorful and creamy! I savored every bit of it and highly recommend this place to all you ice cream lovers like myself. I promise you, you won't be disappointed. On the other hand you'll be amazed at the taste and the experience would make you want to come back and tell your friends about it! read more

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I've been coming to Brewster since it was opened. I lived in the neighborhood up the hill for 20 years. Never in my life have I gotten a cake cone or a waffle cone with nothing in the cone just a regular scoop on top you might as well just put it in a bowl. No kids working the stand even had the balls to ask for a tip when they don't even put enough ice cream in the cone for it to matter. I won't be coming back here again and I suggest you avoid it as well, whoever reads this. read more

Bruster's Real Ice Cream - Oreo cookie waffle cone. Hollow cone - Ice Cream & Frozen Yogurt Near Me - Roanoke, Virginia

This has to be the worse Brusters I've been too. They NEVER have any of the coconut flavors advertised and not advertised. We came tonight for ice cream and literally every flavor we asked for, they did not have. I was so excited when I moved here from Richmond,VA to see they had a Brusters, (knowing Roanoke is scarce on eateries and food ice cream spots), but became very disappointed. I have to travel to Richmond/Chester to get what I want. This is the worse!!! read more

An overall great addition to our repertoire of local ice cream shops! - Apparently handmade ice cream that is more creamy and buttery than others - Takeaway only, but several benches on one side next to the shop..could be an ordeal on a hot summer day, but it was nice on a recent Friday evening - Plenty of parking to make up for the lack of tables and chairs - Friendly service from the staff who serve us - thank you!! read more

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Bruster's ice cream is a great spot for ice cream. It's a good place for family to go get ice cream after a day out or after dinner. It's like those cute little ice cream shops that people gather around during the summer in movies. The staff is very patient and friendly and offer samples if you're stuck between flavors. We really like their cotton candy and that's usually our go to. They have rotating flavors so once something is gone, it's usually gone. read more

I love Bruster's! Their ice cream recipes are on point and consistent across their locations (it's a franchise). Very buttery texture with great mix-ins. Waffle cones are made on-side, always fresh. The location of this one kinda sucks, though. Wish it were closer to town. read more

Bruster's Real Ice Cream - pumpkin & apple pie - Ice Cream & Frozen Yogurt Near Me - Roanoke, Virginia

Giving three stars because my orange sorbet was delicious but they are just way way too over priced. My single scoop was literally less than a single scoop and I was disappointed to see that. There are other ice cream shops I'd recommend first before coming here where you can actually get more for your money. read more

Bruster's never disappoints. They offer a wide variety of ice cream flavors along with a friendly staff. Please offer chocolate cake batter more often read more

My family stopped here a few times last year for their amazing ice cream. Each time we were greeted nicely with pleasant young people. The ice cream was always fresh and the correct texture. Due yo the virus we had not stopped in at all this year until Thursday of this week. As before we were greeted and waited on promptly and pleasantly. Their ice cream is simply the best I have ever had. My hubby eats sugar free and swears it is better than any brand available. My go to flavor is Chocolate Truffle Raspberry. Words cannot do it justice! If you want delicious ice cream and a family friendly location then don't hesitate to stop here! read more

Bruster's Real Ice Cream - a black and white sign - Ice Cream & Frozen Yogurt Near Me - Roanoke, Virginia

This place goes crazy on weekends!! Was very busy around 7:30 when i showed up. Service was quick and staff was friendly. I got a chocolate blast with Reese's. Buster's is always a reliable little ice cream place. read more

Very dissatisfied with our visit. The ice cream scoops are so tiny and so expensive. I truly thought my 2 scoops was a doggie dish not my dessert. I am an ice cream lover and used to love this place. It has truly gone downhill. I hope management looks at these reviews and realizes they are ruining the place. read more

Hannah had great customer service as she helped us sort out a miscommunication and gift. Thank you Hannah!

I love this place!! Best mint chocolate chip ice cream ever! 10/10 recommended this place.

This outdoor only Ice Cream Parlor is very pricey and not at all impressive. Tiny parking lot with a few benches to sit on while you patiently wait for your order. You must me a patient person who's willing to wait for a mediocre product. This was my second and last visit. When I arrived I was the only person there besides the two employees and the owner. Slightly rude older gentleman who kept interrupting me while I was trying to order a simple Strawberry Milkshake. More strawberry syrup than real strawberries. 10 minutes later I finally got my partially melted milkshake and quietly left vowing to never return. read more

Love the ice cream but I couldn't order online because it wouldn't let me unless I was ordering for the next day. I ordered by calling and paying ahead and when we got there we still stood there for 20 minutes. The regular line was so bad people were leaving. read more

Very popular ice cream stand in Roanoke that I hoped had a bigger selection of flavors than it actually has. Tried the chocolate raspberry truffle and it wasn't anything to write home about. It was more like chocolate ice cream with chocolate chips and raspberry jam. They also have sundaes, cakes, shakes, sorbet and yoghurt. There's no indoor seating so plan on take out only. Service at the counter was super nice and it's pretty cheap. Nothing special but okay for desert. read more

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The best ice cream in Roanoke!!! Great customer service and are speedy with process in making your perfect dessert!

Omg, we found this placeon yelp. Ordered a 2 scoop turtle sunday. There was in NO way two scoops of ice cream in there. We saw someone order 2 scoops in a waffle cone and it was huge scoops of ice cream. I felt really ripped off! Why don't they put the same amount in a cup or cone?!Won't be back. read more

Local, fresh made ice cream with fun flavors; nothing more and nothing left. I particularly loved their coconut chip and mango dragonfruit sorbet, while their chocolate raspberry truffle and mint chocolate chip with fairly tasty too. I will say the hot fudge sundae was a little lacking in the hot fudge, and having no indoor seating was a bit of a disappointment, but for a local ice cream joint, it was pretty darn good. read more

Ice cream tasted good, ordered hot fudge sundae, got 2 little scoops and lots of whip cream. Had to return to get more ice cream. If you order waffle cone you will get large scoops, so don't order in cup. read more

Pros: Home made ice cream Every flavor has a rich distinctive taste Con: Small place with no seating I ordered black raspberry sherbet, and with each spoonful I could taste the freshness of the raspberries. Yum! read more

We are a household of Ice cream lovers, but Brusters ttakes the cake! The flavors have something for everyone! Some of our favorites include: almond chocolate coconut, key lime pie & peanut butter! They have lots of favorites and some you'd never even thought of! Try it and see! read more

The ice cream is great but... The portions are the smallest out of any ice cream place I've been to. I don't remember it being this bad a few years ago but I guess they've gotten cheap. Their version of a scoop is much smaller than most other places that have the same quality ice cream. I stopped going because of this and won't be back unless they improve their portions. read more

One of the highlights of college life in Roanoke! They are opened all year and local, so I love supporting this business. Plus they have excellent ice cream sandwiches - so delicious! I get the kid ice cream with the little dinosaur cookies, so they keep me young! read more

Bruster's Real Ice Cream - Ice Cream & Frozen Yogurt Near Me - Roanoke, Virginia

Yo. Management. Best helper is Makayla. She's amazing. Super sweet and very awesome.

I really enjoy their ice cream and the service is usually with a smile. However, the last two times I went, their scoops have shrunk! My "two scoop" cone last night was pretty pathetic and is comparable to other's one-scoop cone. Prices didn't exactly go down, either... read more

Went to this place on a Friday and ice cream was excellent but the amount u get for your money compared to their places could be better ... went back that following Sunday and ordered the same kind of ice cream and they didn't give me the correct ice cream tried taking my ice cream back up to the window the show the girl Makayla who served me my ice cream and she acted like I didn't know what I was talking about and didn't offer any kind of customer service called back after I got home to speak To management the assistant manager couldn't comprehend what I was talking about so I asked for the manager to call me back and he did with a terrible attitude and claimed I cussed at his assistant manager NOT !!! People u would be better off to go to homestead creamery for your money and better ice cream and a lot nicer customer service REMINDER THERE STRAWBERRY CHEESECAKE ICECREAM HAS NO CHEESECAKE IN IT.and since I called back with a complaint I was asked not to come back ! Believe me I don't want too they need better customer service read more

What a nice surprise in Roanoke. The guys enjoyed chocolate milk shakes and I had the lime freeze. It was a nice break from our long drive and would go back again. read more

This is one of those ice cream stands that other stands strive to be like. From outside you can see the work area is very clean and the smell that wafts out of the ordering window elicits instant salivation. The workers can be seen feverishly cranking out waffle cones which don't seem to have much of a chance to sit around prior to getting filled with one of the many possible flavors of ice cream. We tried the Mint Chocolate, Salted Carmel Almond, Hot Fudge Sundae and a Cookie Dough Blast. They were all amazing and our Hot Fudge Sunday came with plenty of Hot fudge. Perhaps they read the previous review and rectified their portions. Despite being 3 hours from home, we will definitely stop by again. read more

Just good ice cream. Keep in mind this is a walk up location so no indoor seating. Makes it cold in winter.

If you ever find yourself on this side of Roanoke, you can't really beat the ice cream from here. They have 20-30 different flavors, not all of them winners. No seating other than outside benches. Sometimes, it's just more fun to sit in your car or sit on the curb with some ice cream. read more

The ice cream is delicious and the waffle cones are fresh and made on the spot. There are tons of options, something to satisfy everyone's ice cream dreams, and the salted caramel almond ice cream was absolutely amazing. It is the best salted caramel ice cream I've ever had. read more

So, I am not someone who even really eats ice-cream that often because I prefer brownies and cookies when I want dessert, but this place is EXCELLENT!! From now on when I do want ice-cream, Brusters will be the place! I tried the mint chocolate chip and the chocolate chip pieces were large dark chocolate and the mint ice-cream you could tell was freshly made. My husband had one of their blizzard like treats with Reese's cups inside and it too was pretty tasty with fresh vanialla ice-cream and lots of pieces of Reese's cups. read more

I'm not a huge ice cream fan, but there weren't a lot of frozen dessert options in Roanoke, and Bruster's had really nice seasonal options (like the pumpkin in fall, which was always amazing). I don't know if they still do this, but they used to always do half priced ice creams for certain weather conditions (I think snow or rain), which was also pretty cool. read more

My family and I have gone here for ice cream for about 15 years. It's always been good, fresh and sweet. I always get the chocolate raspberry truffle on a waffle cone. It's the best thing in the world! The service is efficient and friendly too. read more

I love their wide variety of frozen deserts for those of us who are lactose intolerant. The only reason it didn't get 5 stars is because I feel like I always get someone rude. It's like always teens that work there that don't understand the value of a friendly smile and nice tone. Other than that the place is awesome! read more

I ordered an ice cream cake for my daughters birthday. The service was awesome and the cake was absolutely delicious. I will be back to order another ice cream cake, just to have for dessert. read more