We initially contacted the local Caldera dealer to service the spa we inherited at the home we…read morepurchased. After leaving 3 messages and talking to 3 different people without getting anyone to show up, we reached out to Caldera's headquarters for alternative support. They provided Mr. Novak's contact information & we were very thankful for the referral. Mr. Novak returned our call immediately. He showed up when he said he would, diagnosed the problem, provided a temporary fix and provided education on what to expect next. Since we didn't inherit a manual with the hot tub, he made a special trip back out to our home & dropped off a copy of a full manual without charge. We subsequently needed to contact Mr. Novak again, as we anticipated based on the education provided. He initially attempted to help us troubleshoot over the phone on a Friday evening into the weekend when we had company using the Spa in an attempt to get it working again quickly. Mr. Novak then showed us the issue and walked us through the options. He called to see if the part we needed was going to be available for order while he was with us so we would know what to expect for pricing and timing. The part was ordered and received on a Friday. Mr. Novak was going to be out of town early the next week, so instead of making us wait, we got a call Sunday afternoon letting us know he had been out & completed the install so we didn't have to wait for his return. Mr. Novak was very patient with our many questions and provided valuable education and service. He was very responsive and very professional. The fees for his service were also reasonable. We will contact Mr. Novak again should we need help in the future. He has earned our trust!

Mr. Novak is the absolute best and we are so lucky to have found him!!! We had been having issues…read morewith what we suspected to be one of our pumps, and called a number of local hot tub repair companies to get some help. All of the other companies wanted to charge $85-100 just to come check out what the problem was, $400+ for a new pump, not including taxes and fees, and $85+ per hour for installation. Mr. Novak, however, was different. When I called him the first time, he was extremely kind and informative. Although I repeated what others had told me was the problem, he asserted there was no way that someone would be able to tell what the problem was over the phone, and that he would be happy to come out and check things out for himself. Why waste the money on a brand new pump when it could be a minor issue? He managed to stop by the very next day between calls to check out the hot tub and to investigate whether the pump was the issue. He also came back AGAIN to run multiple tests to confirm that the pump could not be repaired as opposed to being replaced. THIS WAS ALL FREE OF CHARGE. He was able to order a new pump for us, which was almost $100 less than what others had quoted and arrived in just a few days, and only charged us for an hour of work, which was also cheaper than what I had been quoted by other companies. He got our hot tub working like new and ready for us to enjoy within no time! I will also add that Mr. Novak noticed that we were missing the cap for our filter, and stopped by a few days later to drop off a spare that he had. WHAT AN AWESOME GESTURE AND CUSTOMER SERVICE!! I can't say how much again we love Mr. Novak and look forward to using him in the future for whatever hot tub needs we have. Thanks Mr. Novak!!!!

You need to call him, he specializes in plumbing but he can do it all and makes sure it it is…read morefinished professionally. He is not only professional but personal. Call him for any type of handyman need, you won't regret it!

I posted a request for help for kitchen drain clearing on Nextdoor. A woman responded how happy she…read morehad been with Aerts Plumbing & Home Repair. I called. Chris and was here within hour. He and Ryan cleared my drain. Then... they fixed my sliding glass door where seal was falling off. Then.... capped a 220 outlet on back patio, replaced two light switches and identified problem with outside garage lights." He will come back to put up ceiling fan. I'm a senior and have concerns bringing unfamiliar people in my home. I felt comfortable after talking with Chris on the phone. It's a blessing working with Chris and Ryan. I'm looking forward to having him back to install ceiling fan.

Mike is amazing. I left town and really wanted a project done by the time I got back. A few hours…read morelater the project was done and I couldn't be happier. We have used Mike multiple times and recommend him and his team repeatedly.

This company made my back yard dream a reality, and I couldn't be more happy. The design and…read moreattention to detail was exactly what I was hoping for. Their price estimate was right on, and we got everything we asked for. Excellent company

My husband and I recently bought our home that came with an above ground pool. We called several of…read morethe pool companies around town but no one would touch an above ground pool. Found Jason "Pool Dudes" on Yelp and he was quick to respond and come out. In a matter of days, our pool was beautiful!!! He called to make sure we were happy and enjoying it. He is reasonably priced plus offers discounts to Military. I'm so so happy!!!

He was professional, fast and very good. Had him dig up the basement floor for a bathroom install…read more He did it in one day with a helper and did a fantastic job, we have has absolutely no problems with his work, and the price was very reasonable. I recommended him to our neighbor who has used him twice now. He is fantastic. Did exactly what we asked and it was quality work.

If we could do no stars itd be that. Charged for work didnt…read morecomplete job. Tricked my wife into paying with venmo with a pizza emojis and friends and family to avoid fees and having to refund once you try and dispute. Under handed and poor work Plus when I called him on it he threatened to choke me to death and kill me.

Do not use this company. I was just charged over $300 for a drain clog that was never cleared…read more Apparently the tech found a possible break in the line and didn't tell anyone, i did find out multiple days later when all of the drains in the house started backing up again. This is the second time i have had issues with this company. If you call these guys, be prepared to have another company return to actually complete the job.

Troy did an excellent job on the drains which haven't been cleaned in maybe 25 years. He stayed…read morewithin budget. Don't confuse these folks with AK ARS.

Thank you Caleb. You made the process easy to fix and replace our shower pipe and shower head and…read morefix the leak! I highly recommend Caleb and Royal Flush. He was prompt in all responses. Went the extra mile for this project. Great customer service and comes from a line of plumbers. Deep bench! : )

I highly recommend Mike's plumbing. (Mike Alves Master Plumber, 402-350-8684) Mike and George were…read moregreat helping me out with some old bathroom fixtures leaking. Fast service, good communication and reasonably priced. Highly recommend their service.

Our shower handle broke off due to a sheared valve stem that was beyond my ability to repair. Sent…read morea few photos over to Mike and he was able to quickly determine what the issue was and promptly came over to our house to fix it. The cost was a little higher than what I was anticipating but it would have cost a lot more had I tried to mess with this issue. Overall, I'd recommend Mike's Plumbing for future plumbing needs.