I've been coming to various bubbles locations for over a decade! Their staff: awesome! Their service: fantastic! A lil pricy, but compared to what else is out there, the end result is always good! I've been to their south side location, Windermere, St. Albert, Sherwood park and Kelowna location and all of them have been top notch! read more

Bubbles Car Wash & Detail Centres - Getting a wash and detail. This place rocks! - Car Wash Near Me - Edmonton, Alberta

ZERO RATING!!!! just went to Bubbles on Stony Plain Road. Sent the car in a second time for the interior wash. came home and the interior door was still dirty! had to wipe it down myself. so disappointed. $90 wasted. please don't support them. horrible job! waste of money!! read more

I brought my small vehicle in today for a basic interior and exterior clean and had an absolutely terrible experience. I expected some upselling, but the staff would not take "no" for an answer. Despite repeatedly asking for the most basic clean, they quoted me $160 instead of the $80 it should have been. When I questioned the price, the attendant raised his voice at me, insisting my car "needed extra work" (which it did not). I left feeling upset and disrespected after being yelled at simply for asking to receive the service I requested. To make matters worse, when I explained my experience to the receptionist, her response was, "It's not my problem." The lack of professionalism and customer care was shocking. I will not be returning, and I strongly recommend others avoid this place if they value fair pricing and respectful service. I would try Ziebart on 149th street instead, lovely service and they do a great job. read more

I'm so unbelievably disappointed in my latest visit to Bubbles. I was charged $268.75 for an external/internal cleaning. Nobody even bothered to lift the hood and do any cleaning there, nor did they touch any of the chrome trim. There is residue all over my seats and outside of the vehicle looked like I just drove it through a quick wash. They had my car for 3 hours so lack of time was definitely not an issue. I won't be going back to Bubbles after this experience. What an absolute waste of money. Update: I spoke with a representative at Bubbles and they were less than helpful. I was told I could come in to speak to the manager about services that would better suit my needs. When I told them I shouldn't have to take any more of my own time just to be up sold on different packages. I live 40 minutes away, I spent $268.75 and came out with a half-ass spray down, vacuum and wipe down. Absolutely ludicrous. I said that a partial refund would be the appropriate way to show that they stand behind their services, but they said absolutely not and the best they could do would be to offer a small discount on my next service. I advised that I will NOT return to Bubbles and will be posting reviews online to warn others. Unbelievable that they just don't care if the job isn't done right. read more

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These guys are becoming ridiculous I go there one week and it's $65 for an In-N-Out and they go there a different week and they want $120 This has happened several times and it seems the one particular sales person that's on that always wants to charge double... they make excuses about how their prices went up in March however I've been there since March and had it done for $69 or $65 etc. now all of a sudden they want 120 and the service is always terrible. It's never truly clean there's streaks and pieces and parts mist inside and out is always a mediocre job. I'd go anywhere except this place and this one particular sales person can really take the credit for this jacking up of the price. It only occurs when they are there it seems as I've seen it happen with the same person on more than one occasion over a period of two years read more

for 90.00 had to redo interior and exterior will not be returning after going there since it opened window streaks dust inside where they did not wipe read more

Poor job. I frequently use Bubbles, usually once a month, as I worked in the oil industry for years and my vehicles get dusty and dirty down some roads. This one is NOT good. They didn't even clean my cup holders. My cup holders! Take my advice and use Jasper Ave's. They at least do the minimum and cup holders are the minimum. For $100+ ...shameful. read more

Bubbles Car Wash & Detail Centres - Car Wash Near Me - Edmonton, Alberta

I just gave away 95$ for nothing. My Jeep grand Cherokee looked totally the same after getting it "detailed". The did not bother to clean the drivers mat (literally looked the same as when I got there). They didn't even clean the cup holders! There was dust just like when I got there, they didn't vacuum the seats. Horrible service do not come here! read more

Bubbles, ten tears ago, was a reasonable place to get your car cleaned, for about 50.00...now? It was reliable. Now? Not at all.....do not go, until they spend a little time cleaning up their business practices vs pretending to clean your car... Arrogant customer service, con artists scribbling down more than what was agreed to for service Inside cleaning crew? A big dog swatting its tail around with a wet rag tied to it would do a better job...no exaggeration here...leave a treat in the cup holders, the licking would be cleaner than the Bubbles wipe down... Bubbles sucks. Period. read more

Bubbles Car Wash was Awesome!!!...the girl that worked there let us use their free vacuums when the wash was closed for repairs!!!...we are Very Thankful read more

Trish is a wonderful person who works here! She was very kind and knew I wasn't happy and came to talk to me. She took my vehicle and fixed everything! Five stars for Trish Otherwise, I do come here often and it's never been an issue. Sometimes you can tell it's rushed but all in all it's a decent place for the price read more

WORST customer service ever. One guy only tending to arriving customers. I switched lines 3 times. No luck. Finally after waiting for 15 minutes and being told " just a second " I left and won't be back. Compared to what Bubbles used to be downtown this place is just sad! read more

Extremely upset with service. I was very specific. I want a works package, no rainX and add the tire shine Paid 70 dollars, to the "in training" staff who didn't know how to punch it in to the till. Had to wait for "bitchy manager" who took my money and issued me a receipt. The receipt didn't have the complimentary half off coupon attached. When I enquired she said my works package didn't qualify. This is not the case because every month for the past two years I receive o e at the downtown location. Watched my truck go through the wash center and wouldn't you o ow they added the rainX. This destroys the banjo coating on my windshield. I love bubbles, but avoid the Stoney Plain and 170st location . read more

I'm here at least once a week, and actually purchased one of their car wash memberships. Unfortunately, I don't know that I'll ever be able to return to this location after my experience today. I dropped my car off for an exterior wash, and when I arrived, there were no issues with my tires. I have to drive on the Anthony Henday to get here, and would have noticed the pulling, and shredded a tire and damaged my wheel to get there if there was. Upon getting my car back, I got in, pulled out of the parking lot, and could hear flapping from my tire. Due to construction and one-way roads (and another vehicle leaving behind me), I could not turn around, and had to loop carefully around the building to pull back into the lot. After the guy helping me re-filled my tires, it became apparent that the leak came from the stem, and that it had been pulled away from the sidewall. I suggested that this may have happened from a pressure washer hitting it at the wrong angle, or someone bumping the edge of the track as they drove the car into the right spot for it to be pulled through the wash. He insisted that this couldn't have happened, and went to get a manager. She then came out, gestured to the (completely smooth) salt damage on my wheel and says, "Looking at the scratches all over this wheel, I'd suggest you probably hit the curb and did this yourself, and are trying to pin it on us." I indicated to her as I ran my hand over the salt damage to show her that they were completely smooth. She indicated that she disagreed, and that they wouldn't admit that there was any chance that they caused damage to my wheels, but that "these things happen to old tires" (mine are less than a year old) and suggested it might be $20 to fix. I'm writing this from the waiting area at the Trail Tire down the road, as the technician here took one look at the wheel and remarks, "Ah, so these wheels got to meet that new salt solution on the road last year," and went as far as to comment that there were no scratches whatsoever on my wheels, save for one little area at the very edge of the rim that seems to be a little gritty, likely from having to circle the building to get back into the Bubbles parking lot, but not enough to have been scraped against anything. It's going to cost me (a very minor) $39.99 to get the stem re-attached to the tire, and the technician believes it was likely bumped right on the tip where the stem sticks out when the vehicle was being maneuvered onto the track (because there wasn't any other scratches around the area, and he didn't think a pressure washer would be able to pull it that much). This is a situation that could have been easily remedied by saying, "hey, we don't think it was us (but it could have been), but we're willing to help you get things sorted out and split the cost of the repair in case it was us." The manager even acknowledged that I am a regular customer, and how inexpensive she thought it might be to fix. Instead, she suggested that I was trying to "pull one over" on a place that I visit regularly, and even went so far as to remark that I don't take care of my vehicle appropriately. Overall, I'm pretty disgusted, and think I'll cancel my membership and take my business somewhere else in the future. I received an email back from the manager mentioned in this review, and have attached the exchange (and will do so for any future responses) for anyone who is interested to find out how Bubbles is handling this. read more

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Brutal. It's pretty much $50+ for a car wash and a half assed interior cleaning that looks like it was done by an unmotivated teenager. I paid $56 for The Works plus $30 because I have a dog and the hair is in truck. Total... $85 Exterior: Fine. But they run it thru a standard gas station car wash, can't screw that up. Interior: The works package says interior and exterior wash, they didn't touch cup holders, didn't wipe down panels. It looks like they ran the same dirty damp cloth over the dash that they ran over the entertainment screen, leaving wet streaks on it. Save yourself loads of money, go to any gas station with a car wash, pay the $10 there for the wash, then pay the neighbours kid $20 to vacuum and dust. Or, find a similar business that does auto detailing that takes pride in their work and provides value for money. I spoke to the manager, i am making them re-do it....he tried to argue that I was only supposed to get an interior wipe down. I grabbed one of the wet dirty rags his crew left on my drivers seat and wiped off some of the dirt that his crew couldn't be bothered to try clean...i got it clean. After they finished round 2 of the cleaning things were marginally better but in no way acceptable....2 hours of my time wasted, too frustrated to wait any longer to have them do it a third time. Same ol story here, there was a reason I stopped coming here 6 years ago. Brutal. read more

I paid far too much money for the quality of work done. There is still a big muddy footprint on my passenger side floor mat, and my gas and brake pedals weren't even touched. It's not like they could have missed it. Not to mention all the mud streaks left over after the wash. If I'm going to pay for an expensive interior detailing I expect at least a semblance of it being done. I should have looked at the reviews before setting foot in this place. I won't make that mistake again. read more

I dropped off my car for a steam clean of the floors and mats but after talking to my partner we decided the amount they quoted was just too much so I called to cancel. When I went to pick up my car the next day they had done the service on accident and didn't charge me anything. They did a great job and I feel bad for the miscommunication. I really appreciated their professionalism and would go back there again. read more

I had the worst possible experience any human could possibly have at a business like this. The person that comes and takes your order was extremely pushy and was not listening to me until I started pushing back hard. I wanted a basic inside and outside wash, and he initially tried to sell me a leather package for $249. After I told him again what I wanted, he tried to sell me a $99 package. He charged me $15 extra to have the leather seats in my car wiped over, which would've been vacuumed if they were fabric. When I went inside to pay, the cashier immediately begin trying to sell me other things. I, at that point, told them that they were extremely pushy and did not listen to their customers. I did not receive a real apology. On top of all of that, they didn't do a very good job cleaning up the leather like I paid them to do. I will never go back to any of their locations. read more

Watching from the inside window while your car is processed may not encourage a return visit. They give the car a quick once-over and a swipe attempt at drying it. Not a thorough job at all. The price was significantly higher than we were used to paying for what was less than expected. The manager came to answer our displeasure and his response was not close to assuaging our concerns. Never again! read more

Watch your salespeople here. First of all I asked for a "Basic inside and out" (about $36), and he said that's what he's giving me and then checked off a $49 package. When I went in to pay, I confronted them about it when presented with the price and they changed it back down to what I asked for. Having said that, where else are you going to find a full service, inside and out car wash? They do a decent enough job, as well. read more

I took my son's car, and my daughter-in-law's car, there to be cleaned up. Both were sparkling Lee clean and beautiful! The service guy was very helpful as well. read more

Most of the interior looks good but apart from the carpet cleaning and headliner dry cleaning, not something I couldn't have done myself in 2 hours - definitely not value for money * Interior bits missed Top part of Centre console Parts of steering wheel Grab handles Can still see dirt in the vents Could see water marks on windshield Still dust in some of the holders * Exterior It went through the car wash, not the hand wash The pickup bed wasn't washed properly - it looked like this went through the car wash There were still lumps of tar on the body work I expected a dry car back, not a wet one Under the wheels arches were still dirty - thought you were supposed to do an underbody wash For the Ultimate Package at $545 I expected an all round better job, I even delivered my truck (that I use for commuting only, no offroad) there after it had just been hand washed by me that morning - definitely not recommended read more

Went to Bubbles on 138 Ave & 127 St Edmonton on May 21/2019 for a works package witch totaled $62.95. I had 3 gift cards which I handed the clerk as not sure what amounts were on each. She rang one in it was for $25.00 next one was for $37.93 for total of $62.93. Any other business they would say thank you and carry on. Not Bubbles! To my total surprise she rang 2 cent through on the $100.00 card to get their $62.95. I said to the woman that we don't have pennies anymore but she said on gift cards and debit we do. I said to her she should be totally embarrassed with herself and her response was have a nice day. Next day emailed customer service about what happened and got a response within the hr. Was told the employee did what they expect them to and that they could not ring in the total unless it was the exact amount. My response back to them was what would happen if I did not have the third gift card how would they get their 2 cents to ring it in. 3 days later still waiting to hear back on that one. Bubbles you have gotten your last 2 cents from me. Anthony Q read more

Paid to have the vinyl care package which took over 1.5 hours. I am not sure what they did the whole time as the dash still had dust and when I opened my 3rd seating and they never cleaned any of it. Spoke to the manager and he had it fixed as fast as possible and better than I expected. We all make mistakes but he fixed it. Thanks read more

Paid $240 for the deluxe package and they didn't vacuum properly or wipe the backs of the front seats. What a waste of money. Other locations are much better than this. Also took 3 hours when they told us 1.5 hours. I'd never go back. read more

Whether you have an old car or a new one, do not bring it to Bubbles, at least not to this location. I paid 450 plus dollars for the full package and they stripped the finish from my steering wheel and frayed my new car mats. The steering wheel was rubbed raw and the mats looked like they were pulled with steel wool. When I made these complaints, they refused to take responsibility. They said they use strong cleaners and that that's the only way to do it. I told them there is no point of getting it clean if they're going to destroy my property. They refused to give me any kind of compensation or even a partial refund. They "treated" me to a car wash and wiped my wheels. So I'd like to return the favor by giving them the lowest score possible. I dont know how often people take these reviews into consideration, but if I can sto9 one person from having their property damaged without being paid back for it, I'll be mildly satisfied. Please, just go anywhere else or just do it yourself. read more

Constant pressure to upgrade to the point where they write in an upgrade you have rejeceted. Very Unethical.

Took my car in and got an exterior and interior package. Service was fast, and it was cleaned very well. Looked brand new and smelt fresh! Exterior was very shiny and held for a while. read more

It used to be superb but the more I kept using it I noticed a pretty big downturn on the quality of the service, used to be squeaky clean, all the spots taken cared of, all dry everywhere, even on doors frames and so on, then for the first time I got the interior cleaning, not detailing because I think their price is ridiculous, and it was pretty lame, just a dust off here and there, they use dirty rags to clean the dashboard and on my SUV had, like most of them, that shiny plastic bezel on the center, didn't have a scratch on it, after they cleaned the interior, noticed a lot of small scratches, clearly from the soiled rags they used, and lots of spots missing on the vacuum clean up, and the exterior, more and more they lack on details far from what it was before, lots of wet spots left all over, they are cleaning not even looking at the car anymore, because they want to go as fast as possible, they are half way and they are looking more at the car that comes behind the one they are working on, to don't get caught up, so there is when they start missing lots of spots, still is better than a regular car wash, but the difference in price is big. For me it is a place to go once in a while and then keep your car clean through the regular $10 carwash. read more

I will give a zero if I could. It was my first time at bubble car wash. My car is standard so I ask if the man took my car has problem to drive it, he said no problem. And I told him it is my first time here, he told me to just wait inside. So I just chilled in the waiting room, I think my car was the last one. So I went there to pay, and the cashier told me that she already cash out! I was there the whole time and she didn't even bother to ask anyone before she cashed out. So I can only pay with cash, i went to the bank get cash paid everything. But when I get my car, I found out they broke the shift!!! I told them what they did, they told me it likes this when they got the car. They refused to do anything, and they actually blamed on me, and told me they are closed and left!!! I was shocked, that's how a company to run a business?! Let an unhappy customer on the street! I had go and fix the shift, thank god it didn't cost much, but still, I wasn't pissed. Never ever go near by that place! Worst experience ever!!! read more

Paid for a full car wash and pretty much wasted an hour, $60, and a few added scratches on my car. I traveled with dogs so wanted my car cleaned and vaccumed. Got my car back, dog hair all over the carpet still, scratch discovered on my car when I got home, dirt patches they missed in a few places. I told the guy it was still dirty so he directs me to go back in line (another 20 minutes) two minutes vacuuming which did nothing. What a half assed job!! I would of complained agsin but it was now over an hour of my day wasted and I had cranky tired kids with me. I call corporate to say something, they direct me to the store, store puts me on hold for over 10 min before I hang up and call back. Supposed to get a call back soon, let's see if that ever happens. Highly disappointed!!! Update: no call back. So I called 3.5 hrs later. Spoke with a manager and he tells me to bring my car in this week to get it recleaned. I will do this and give them a chance to fix the service. The jury is still out. Will update. read more

Off the top the service man was trying to offer me an $87 package. I asked for the basic ex/interior wash which was $50. I was completely underwhelmed. After they finished my white car it was still dirty and when I pointed it out the guy at first tried to say it was a "scratches." I quickly pointed out that scratches aren't brown and don't rub off on your hands. Overall not at all worth $50 and with 3 guys wiping my car down it should be spotless. read more

Hah! What a joke. The truck was really dirty, so dirty it had to go through the tunnel as second time. But the guy that delivered the truck to us didn't even check for dirt, and tried giving us a dirty truck. When we got it back the second time they didn't 'hand' dry it like they claim to. There are water spots all over the outside. The quality has really gone downhill at this business. read more

In addition to being ridiculously overpriced, they are sooooooooooo slow. If you order anything other than a basic (overpriced) car wash then expect to wait for at least an hour, probably closer to 1.5 or 2. If I didn't know better then I would swear they charge by the hour. read more