3/19 UPDATE: Four fillings that I had done here need to be re-done by another dentist four months later because they were done incorrectly. My new dentist was also amazed at how little was done to the fillings, they were simply applied but never cleaned up so now I have odd looking molars. Finally, when placing a new filling, they didn't even take out all of an old mercury filling, so now have a 10+ year old filling trapped by a new filling (which means that it'll be yet another filling that'll have to be re-done for no good reason)
ORIGINAL REVIEW:
I wanted to like the staff here, I really did but the service isn't great and due to their errors, I am spending thousands of dollars instead of a few hundred dollars.
They'll take you in right away but the dental work is shoddy at best. The fillings are sloppily done and the dentist doesn't take his time making sure the bite is correct and the fillings are smooth. If you do get fillings here, you may want to schedule another appointment a few days later for things to be corrected as every. Single. Time. I've gotten fillings done, I've had to get them fixed.
Don't bother with getting anything more serious than a filling done here either, the oral surgeon and endodontist are out of network for my insurance so I had to pay someone else for a consultation who was in-network.
Then we get to the pain. I had fillings done in October and they still hurt me almost every day in December. I cannot chew on one side of my mouth without causing pain that lasts for a week or more and needs two ibruprofin every four hours to mitigate. I attribute this to the fact that the fillings had to be adjusted three times after the initial appointment and by the final adjustment, the dentist and the assistant were visibly angry at me for wasting their time again. I'll likely need a root canal or two to fix this mess.
Finally, the best part -- I had a filling done here and three weeks later the tooth cracked in half and I had to pay to have it extracted and am in the process of getting an implant. Did the dentist offer a refund or credit for the $200 filling that caused the tooth to break in two? Nope. Did the dentist accept any fault at all? Nope. His workmanship, that should have been $30 to me after insurance is going to cost me $2,000 to fix.
I went to this dentist for the first time in August. I have been in near-constant pain since early October. I will admit, the fillings that are hurting are close-ish to the pulp but the mis-alligned fillings had irritated the pulp to a great extent over the 5 weeks it took to adjust.
Please, go somewhere else. I really wanted to like Buchanan Dental Arts but I cannot, lest someone else go through what I am going through.
PS: the ladies up front are EXCEPTIONAL. They really know their stuff and are just great. read more
