TIMEOUT! Why the heck is this place rated so low?! This place is AWESOME! First, look at ratings elsewhere on the internet, cuz these yelp ratings don't reflect what can be found elsewhere (4.4 on Google Reviews). But, from my experience, here are a few highlights of BHD: Service - SERVICE IS THE BEST DEPARTMENT @ BHD (sorry to everyone else, but I like y'all too!) Kylie is the COOLEST! She is so kind and caring. What a great first experience every time I walk through the door. Being greeted by her is like being greeted by a friend who really cares about you. Kevin is my mechanic. I trust this guy. We're able to disagree and have convos about recommendations. I really appreciate that he is patient with me. But, in the end, I often always go with what he recommends because he clearly cares about me, my riding experience and our bikes. AA-ron worked super hard to find out what was going wrong with my bike once and I'm forever grateful. Jason is the MAN. This guy is so kind and chill. He is caring, personable and is willing to get on the phone to talk to another dealer to make sure I'm getting taken care of...EVEN WHEN I'M IN A DIFFERENT STATE! ONE MORE SHOUT OUT FOR KEVIN AND JASON: I see in a few reviews that people say they push you into trading, rather than fixing. This is NOT my experience. I once had an oil leak. And it's true that a sales person caught wind of what the manual was advising the service team to do. That person called me and said that the money I would spend on repair could be honored at a trade in. But, I didn't wanna trade as I just got the bike (this was 2.5 years ago). Anyway, Kev & Jason put their heads together and despite what the manual advised to do, they chose to address the issue from another, even more effective direction that saved significant time and money. They specifically said, "we don't want to have to have you spend more money than you have to". And now, I'm spending more money with them, not because they rip me off, but because I know they truly care. Parts - JOSH! WHAT A GUY! This is the dude of dudes. BIG FAN of Josh. And Brenna went to bat for me to make sure corporate honored a warrantee on a part! Finally, Scott is also a really cool guy and I've very much appreciated having some good convos about bike improvements with him. Sales - Caleb & Joe Bang are solid dudes. I honestly don't feel like I've ever been BS'd by them (but hey, they're sales guys, so maybe it's happened a time or two and I just missed it haha). Anyway, I've never purchased a bike from BHD, but when the time comes to buy again, I know for SURE I'll be having a convo with these guys (even if it is just to test ride a Pan Am again to see Joe Bang have to straddle that beast). Motorclothes - Teresa treats my little girls like queens. They LOVE coming to the "Harley Dealership" to get a big hug and usually a sticker too! Thank you TERESA!!! (We miss Sonya too :/). read more

PLEASE READ THIS REVIEW to learn of the good, bad, and ugly about this dealership. Over the years, I had several bad/ugly experiences with this dealership... mainly with some of the employees and supervisors in the sales department. So I bought my harleys (six in total) at other dealerships. However, in July of this year, I decided to give them one more try. The first thing I noticed was that the individuals that drove me away from the dealership before were no longer there. Instead I found people (in all their departments) that were friendly, professional, and extremely helpful in the new purchase (and upgrading) of my 2025 Freewheeler. They have totally changed my opinion of this dealership and it's a joy to go by and just say "hi" to them. I don't know everyone's name, but I do want to recognize and thank the following people for making my "Harley " experience one that I can honestly give a 5 star review to. I'd give it a 10 if I could. So thanks to everyone in the team but expecially to: Caleb, Josh, Wes, Jenny, Kenny, Mike (and all the girls in clothing), Kylie, and Jason ( who contines to go above and beyond what I believe to be great customer service). They treat me like a valued customer! If I could get upper management to give them a bonus, I would. Instead the cookies will have to do. God bless you all this Christmas and may 2026 be your best year yet. Charone Monday read more

Buckeye has been one of the most positive and resilience dealers out there. They never say no and always willing to help and even go the extra mile. The Employees never fail to make you feel like family. You can go to any dealership and there will be a similar lay out you can buy the same clothes, the same bikes, the same parts but what you don't get at other dealers that you do at Buckeye is the employees who care, that make you feel at welcomed the way they do. Their team sets them apart from everyone else! read more

it's never fun when you need service but when my service writer Kylie was so amazing, it made my experience so much better. Kylie kept in touch with me with updates on my repairs, made very detailed notes of the problems I was experiencing, had a great customer service personality and simply in general, it was obvious she wanted my bike repaired, me to be satisfied and leave a satisfied customer. she accomplish it all!!! thank you Kylie for a good experience and for making sure everything got taken care of!!! read more

Just picked up a Street Glide for my husband! The whole team always makes us feel so welcome, and a special thanks to Kyle for his patience throughout the process. We stopped by several times before making our final decision, and couldn't be happier with how everything turned out. Plus, their fun Saturday events make the experience even better! read more

Big thanks to Buckeye Harley for going above and beyond to make sure I got my new Harley. The whole experience was top-notch from start to finish, and they even delivered the bike right to my house. That level of customer service is hard to come by these days -- I truly appreciate it. If you're looking for a new ride, I highly recommend them! read more

The service team from buckeye Harley Davidson is outstanding. They went above and beyond for me on my Harley Davidson Breakout. The whole team is first class all the way. Jason, Ryan, Kylie, Daniel and John along with many others are first class all the way. Service work was above expectations and I highly recommend them. read more

I bought a new Tri Glide Ultra today. I was treated with a great deal of respect and was made to feel at home by all of the staff. My salesperson, Kim, has excellent people skills and will do very well. I would recommend this dealership to anyone who is interested in obtaining a Harley, related clothing, or accessories. read more

What can I say! The atmosphere is alive and friendly. Jenny, and Caleb treated me like I was gold do I bought 2 bikes in a few months. The whole store worked together and know their products! events are awesome and just a great place to ride and check in! ASKE FOR JENNY FOR YOUR NEXT BIKE PURCHASE. read more

Bought my Pan America at Buckeye Harley Davidson and absolutely love it!! My experience was awesome with the sales team and service department works on my bike. Really enjoy the confidence of bringing my bike to a dealer that knows the Pan America platform and will always go back to them. read more

I bought a used ultra from Buckeye and found them to be very professional and welcoming. The bike I bought meets my needs and I love it. I have returned to the dealer several times and been treated professional every time. I highly recommend them if you need anything. Tom Burden read more

5-star business. Look at all of the reviews yelp is hiding from their page. Great small business with great people. Couldn't recommend a better hd dealer in the Dayton area. Made a yelp account just to give them a review because they're that great. Awful practices yelp, do better read more

I get all of my parts here along with service work. Josh always gets my parts quick and painless then Kevin is the one I always request working on my bike! Been tuned, suspension work, handlebars, all my services! I always recommend Buckeye HD to friends! read more

Really pleased with my experience. Big shout out to Matt and Tim in service; and Shawn in parts. Everyone is quick to help out and very easy to work with. Won't make the mistake of going anywhere else again. Keep up the great work. read more

It was worth the drive from Cincinnati! From the first person who answered the telephone to the person at the cash register...all were awesome! Helpful, honest and not at all pushy....Theresa, Lina and Kristin...you girls ROCK! read more

Worst dealership in Ohio. Smart ass kooks. Treat people like crap and think they are some sort of badasses. Lazy workers standing around and eating food instead of helping customers. Love to take your money though. read more

Angelina and phoebe were the best customer service reps I have had in a long time. very polite and welcoming They are for sure an asset to your company having ran a company myself I look for these things read more

Came in close to closing but was treated like I was the first customer of the day. Not really a big review person but I have yet to have any issues when it comes to Parts and Service at Buckeye. read more

Beautiful dealership with the best staff in the land. The selection of motorclothes and motorcycles is unlike any I've ever seen. The Service Department is Gold. read more