Amazing company! We request deliveries more frequently because we have a propane generator for…read moreemergencies...and we have been out of electric for up to 9 days before. Buckeye is the only company who will do this without extra fees. I have recommended them to friends, family, and neighbors. All have had great experiences and great pricing. Now we do always pay our bill on time. If you do that, you too will have a great relationship with the company.

****** PLEASE READ******** I want everyone to know what kind of company Buckeye…read morePropane is these are my grand babies who are COLD because there propane gage froze up and they ran out of propane. My son in law went in there this morning to be told because this is a Wednesday and not Thursday they CANNOT drive 2 miles out to deliver them any propane without charging a $150 emergency fee!!! I find this DISGUSTING . They are not asking for anything free other then to have this fee waived one time on this cold frigid day. This right here is exactly what is wrong with this country CORPORATE GREED!!!!!!!!! Remind you this is the company's tank not ours!!!! So beware before doing business with this company!!!!!! Also they were charged a $50.00 fee to do a leak test! So a $200+ extra fee was paid to this company for there inconvenience talk about customer service!!

I have ordered from Red Hot multiple times. Each time, I've priced elsewhere and I cannot believe…read morethe ridiculous hoops others propane companies make you jump through to become a customer or even find out their rates - they're also usually much higher than Red Hot too. Red Hot makes it super simple with upfront pricing and policies. No circus acts here. Their customer service is professional and friendly. Don't bother with anyone else. Highly recommend. I won't be calling anyone else next time.

Being sick on Christmas Eve and out of propane. Thank you so much to Kevin for coming right out…read moreand filling out tank. You guys are always available when we need you. Thank you again.

Amazing customer service. Quick in and out. Great place for propane tank refills and you get a…read morecard that gets punched every time you get a fill up and after 5 fills you get a free fill on one.

We had a propane emergency and no where else could help and we had a regulator and a line for a tri…read morepod heater from 20 years ago it had an adjuster on it that we were not able to find parts for and the gentleman from Thomas gas was able to fabricate the line back into working conditio! we are so very thankful and recommend them 1000x!

Today was special. Today, I visited Duncan Oil at 849…read moreFactory Road, Beavercreek, OH 45434. I only needed my 20 lb propane tank filled. The lady that came and took care of me was outstanding in every way. I have been going to this location for many years. It has always been an excellent experience. But today was special. Her actions in giving outstanding customer service reminded me of the old days. When businesses appreciated the customer. Duncan Oil has always operated this way. I think I had forgotten how good it feels to be an appreciated customer. Thank you for being there today, and making this visit memorable. Randy.

If I could give zero stars, I would. Duncan Oil charged me for 200 gallons of propane, but my tank…read more-- which has a Duncan-installed remote monitor -- only reflected a 30% increase (roughly 150 gallons on a 500-gallon tank). When they contacted me in response to my email to discuss this discrepancy, I expected a professional conversation. Instead, I got attitude, excuses, and a dismissive rep who told me their own monitor might be wrong and his truck is right because it's inspected by the county once a year. So apparently, their technology is unreliable and customers are just supposed to accept whatever number they're billed for -- no transparency, no accountability, no respect. This company's customer service is unprofessional and arrogant. I'll be filing a formal dispute with my bank and reporting them to the BBB. If you value honesty, accuracy, and respectful communication, avoid Duncan Oil.

bought out our old company Gayle's and without any call for problems on our end and having this…read moretank for many years and no noted problems they want to send out for inspection. ok fine. however with my leased tank she is telling me I pay for repairs! this tank has been here forever. but their company is not the only option in Johnson county. Silgas serves the west end of Bargersville by the utility grid station... fyi just saying for us definitely time for a switch when summer gas prices are here and tank is about empty. They are manipulating customers with their tactics. so when I said I wanted to hold off on inspection that might cost and just possibly switch co she was like well we own that tank so it would be removed. you know what the lease price is where they pay for tank (not homeowners side) repair and inspection....$1! yes $1! that women was playing games from premier ag. I am a social worker and a company who uses manipulation and business tricks with intimidating words will not be my service provider!

We recently purchased a home that uses a propane tank. This is a first for us, as we know nothing…read moreabout them. When we took over ownership of the home, we had Heyob come out. They topped off the tank, were very friendly, and educated us on it. This went a long way in giving us peace of mind and making us feel comfortable owning a propane tank. We recently got a fence installed at the property for our dogs, and they even came out to mark the gas line for us on very short notice. This was so very appreciated, and I wish every business cared about their customers like Heyob does.

Always pleasant when I call. Their service is great; you need a fill, they arrange a fill when you…read morewant it.

Friendly and quick service!…read more We purchased a home that has propane and the previous owners had used Arrick's in the past. I called and they came out the next morning to do a leak test and then returned a couple of days later and added propane to our tank. We signed up an account and will be using them for our propane service. It was a simple process and everyone we've dealt with has been friendly.

Quick service, affordable, convenient location and friendly people! I've gone there for 20 years…read moreand will keep going there!

The best! These guys actually FILL your tank. Super easy. Just drive up. Fill up and your on your…read moreway.