Suburban Propane is one of the most overpriced and poorly run companies I've ever dealt with. Their…read morepropane prices were literally double every other company I contacted. Not slightly higher--double. No transparency, no justification, just blatant overcharging. Customer service is atrocious. Getting anything done requires repeated calls, zero follow-through, and a complete lack of accountability. On top of that, they lock customers into a contract, which feels less like standard business practice and more like a way to trap people into paying their outrageous rates. After I switched to a different propane company and had a new tank installed, Suburban was supposed to retrieve their tank. That was three months ago. The tank is still sitting in my yard, 10 feet from the road, creating an eyesore and inconvenience--despite multiple attempts to get this resolved. To make it even worse, they now want to charge $100 per hour to come pick up their own tank that they've failed to retrieve in a timely manner. Let that sink in: they overcharge for propane, fail to remove their equipment, then try to bill the customer for their own incompetence. Overpriced, contract-heavy, disorganized, and dismissive once they've locked you in. There are far better propane companies out there--save yourself the frustration and go with literally anyone else.

This is my last year with suburban. They charged dbl the price per gallon this year & have raised…read moremy agreed upon monthly payment twice now. Im going broke from them. They also only top off when im not home & always add fees including line tests. They tested my lines 3 years ago and havent since but still chg every year. I was charged 4.12 a gallon but propane was and has been 2.07!! After this winter they can get their tank, Im done!!

called about a idem that i could not find anywhere, they had no problem locating what i needed.read more

I absolutely love this place! They have everything you need, and if they don't, they tell you where…read moreyou can get it. It took me a little bit of effort to get my wife to go here, because she always thought that the prices would be higher than a big box store, but finally she wanted some mulch, and other lawn stuff, and realized the prices were cheaper here! The staff is very knowledgeable about just about anything you might need help with figuring out how to something, and if they don't they'll ask a contractor that's shopping their Ideas on the problem, everyone is super friendly, it's like going to an old friends place.

I came in to get a 15lb CO2 tank filled…read more I walked in and was helped immediately. The place is very clean and the gentleman that took care of me was very helpful. I have been looking for somewhere to get CO2 filled and I am happy to say this is the place I found and I will be back. I will be back.

We have been working with Wardway for our pool and gas fireplace logs. The staff are friendly and…read moreknowledgeable. They test our water and we get a plan for chemicals that keeps our pool sparkling. We love the BioGuard chemicals as they are easy to use and come with specific instructions that are easy to follow. Kevin is the owner and is a great resource for questions, suggestions, and directions!

Have been using them since Auxier dumped us folks that use tanks...it is a very far haul from there…read moreoffice to outer Clermont County and they are very good about showing up with a full tank when needed...and even TWO if I get too forgetful!! Highly recommended!!

We been using Addyston Bottle gas for about 14 years and they have been great!…read moreCompetitive pricing and they were always quick to respond to our needs...even in winter on a slippery set of hillside steps. I wouldn't hesitate to recommend them!

Delt with a Victoria in store recently and she was very rude to not only me, the customer, but also…read morethe other employees at the store. The employees under her seemed scared of her...very suspicious and i wonder if this behavior is not only accepted but also normalized within the Florence store. I will not be returning, and will take my business to a local competitor...

Tried the online order and curbside pickup at Tractor Supply for the first time today and the…read moreprocess was excellent and easy! They email you when the order is ready. Once you arrive onsite and park in the designated parking area then you call them so that they can bring your order out to you. The entire process is contactless as they load your order into your trunk. We have been buying pet food and pet accessories at this location for many years and the store is always clean and staff is very friendly and helpful! Lots of great gardening products available as well.

I highly recommend the Hometown Comfort Crew for all your needs! I have nothing but absolute praise…read morefor each and every one of them! From Cheryl, to Mike & Jake dealing with my frantic phone calls, and their making all the arrangements to get the new tank that Chad had recommended. And Adam and Jeff installing the tank like it was a piece of cake. They were all so professional & helpful in getting everything installed, connected, and filled. And all in plenty of time to get my furnace up and running for the bank appraisal. My deepest gratitude to all

I love Ace Hardware, last year was the first time I ever used a chainsaw. The STIHL is the one…read moreeveryone recommended so I went to ACE to get it. I didn't know how to start it but the worker there showed me and started it. The next day at home I couldn't get it to start. So I went back and they gave me more pointers and started it and had me try. They do chain sharping. They have looked over it when I was afraid to use it because it got stuck and I was nervous to tighten the chain myself and was worried I bent the part the chain is on. They also give a military discount! They have great value on many products. I always check ace first when I need a new thing now. The staff is always awesome at answering my questions and I never felt judged for being new at some of this stuff. Thanks to them "and YouTube videos" I felt comfortable to not only cut down my first try but I did over 50 last winter. This winter I plan to do even more! Chain sharping is like $9-$10. I mean I really cannot say enough. I hope Ace continues to be successful and Id love to promote them anyway possible.

The people here are exceptionally nice and knowledgeable. They gave me guidance on cutting my…read morelaminate and even helped me chance my circular saw blade. Definitely your neighborhood hardware store

Great staff. Very friendly and helpful. We had been searching high and low through multiple big box…read morehardware stores for tiny bolts without luck. The staff helped us find exactly what we needed. Prices were great too!

What a great resource! Huge selection and very competitive prices. Family business and everyone…read morethat works there is very knowledgeable. So many times when I visit one of the "big box" stores, the associates are friendly but don't really know the products. Merrillee's staff are helpful and experienced. Great place!

Been using Wood Propane since 1991, never had a problem…read more Propane not the best cost effective fuel but not out in country no natural gas line. Better since getting split heat pump system - only uses propane when temp is freezing or below. Thanks.

This is the worse company ever! They stole money from my family and left my babies freezing! I have…read morecomplete proof, video proof of the entire week that they never delivered the gas to my home. When I talked to the manager they were so unprofessional, and argued that it is cold outside that i must of used all the gas(100 gallons is impossible to use in less than 30 days)I called and tried to change gas providers and it is not possible. The home owner (I'm a renter) would have to pay thousands to get the heat from the city!! It is in the dead of winter so I do what any mother could and ordered more so I can keep my babies warm, and then they still didn't deliver the gas! It is 19° outside!!! I called the night number and the man sounded drunk and asked me why I called there was nothing he could do?excuse me, you just took another $330 from me, where is my gas. I am contacting a attorney in the morning!