Suburban Propane is one of the most overpriced and poorly run companies I've ever dealt with. Their…read morepropane prices were literally double every other company I contacted. Not slightly higher--double. No transparency, no justification, just blatant overcharging. Customer service is atrocious. Getting anything done requires repeated calls, zero follow-through, and a complete lack of accountability. On top of that, they lock customers into a contract, which feels less like standard business practice and more like a way to trap people into paying their outrageous rates. After I switched to a different propane company and had a new tank installed, Suburban was supposed to retrieve their tank. That was three months ago. The tank is still sitting in my yard, 10 feet from the road, creating an eyesore and inconvenience--despite multiple attempts to get this resolved. To make it even worse, they now want to charge $100 per hour to come pick up their own tank that they've failed to retrieve in a timely manner. Let that sink in: they overcharge for propane, fail to remove their equipment, then try to bill the customer for their own incompetence. Overpriced, contract-heavy, disorganized, and dismissive once they've locked you in. There are far better propane companies out there--save yourself the frustration and go with literally anyone else.

This is my last year with suburban. They charged dbl the price per gallon this year & have raised…read moremy agreed upon monthly payment twice now. Im going broke from them. They also only top off when im not home & always add fees including line tests. They tested my lines 3 years ago and havent since but still chg every year. I was charged 4.12 a gallon but propane was and has been 2.07!! After this winter they can get their tank, Im done!!

Have been using them since Auxier dumped us folks that use tanks...it is a very far haul from there…read moreoffice to outer Clermont County and they are very good about showing up with a full tank when needed...and even TWO if I get too forgetful!! Highly recommended!!

We been using Addyston Bottle gas for about 14 years and they have been great!…read moreCompetitive pricing and they were always quick to respond to our needs...even in winter on a slippery set of hillside steps. I wouldn't hesitate to recommend them!

I highly recommend the Hometown Comfort Crew for all your needs! I have nothing but absolute praise…read morefor each and every one of them! From Cheryl, to Mike & Jake dealing with my frantic phone calls, and their making all the arrangements to get the new tank that Chad had recommended. And Adam and Jeff installing the tank like it was a piece of cake. They were all so professional & helpful in getting everything installed, connected, and filled. And all in plenty of time to get my furnace up and running for the bank appraisal. My deepest gratitude to all

I love Ace Hardware, last year was the first time I ever used a chainsaw. The STIHL is the one…read moreeveryone recommended so I went to ACE to get it. I didn't know how to start it but the worker there showed me and started it. The next day at home I couldn't get it to start. So I went back and they gave me more pointers and started it and had me try. They do chain sharping. They have looked over it when I was afraid to use it because it got stuck and I was nervous to tighten the chain myself and was worried I bent the part the chain is on. They also give a military discount! They have great value on many products. I always check ace first when I need a new thing now. The staff is always awesome at answering my questions and I never felt judged for being new at some of this stuff. Thanks to them "and YouTube videos" I felt comfortable to not only cut down my first try but I did over 50 last winter. This winter I plan to do even more! Chain sharping is like $9-$10. I mean I really cannot say enough. I hope Ace continues to be successful and Id love to promote them anyway possible.

The people here are exceptionally nice and knowledgeable. They gave me guidance on cutting my…read morelaminate and even helped me chance my circular saw blade. Definitely your neighborhood hardware store

Left me in the cold with no notice whatsoever. So they stopped the home oil delivery. My tank was…read moreempty and was scheduled on autofill. A little notice would have been appreciated before they cancelled their service. Looking into other suppliers for my home heating oil.

Used to be a great service experience. They were supposed to deliver our propane the last three…read moredays and failed to do so without notice due to the "road conditions being too dangerous". I have had to call them to find this out. Meanwhile, UPS, Amazon, our neighbor's propane company all can navigate our road with no problems. No excuse for letting a paying customer run out of propane which is where we are headed next week.

I came in to get a 15lb CO2 tank filled…read more I walked in and was helped immediately. The place is very clean and the gentleman that took care of me was very helpful. I have been looking for somewhere to get CO2 filled and I am happy to say this is the place I found and I will be back. I will be back.

We have been working with Wardway for our pool and gas fireplace logs. The staff are friendly and…read moreknowledgeable. They test our water and we get a plan for chemicals that keeps our pool sparkling. We love the BioGuard chemicals as they are easy to use and come with specific instructions that are easy to follow. Kevin is the owner and is a great resource for questions, suggestions, and directions!

Friendly and quick service!…read more We purchased a home that has propane and the previous owners had used Arrick's in the past. I called and they came out the next morning to do a leak test and then returned a couple of days later and added propane to our tank. We signed up an account and will be using them for our propane service. It was a simple process and everyone we've dealt with has been friendly.

If Josh Arrick were fired, I might consider going back…read more Very rude over the phone and online to hard working/ paying customers. No excuse for how he conducts himself hiding behind a phone. DO NOT USE THIS SERVICE

Great staff. Very friendly and helpful. We had been searching high and low through multiple big box…read morehardware stores for tiny bolts without luck. The staff helped us find exactly what we needed. Prices were great too!

What a great resource! Huge selection and very competitive prices. Family business and everyone…read morethat works there is very knowledgeable. So many times when I visit one of the "big box" stores, the associates are friendly but don't really know the products. Merrillee's staff are helpful and experienced. Great place!