It's the best quality you will get for swim classes in GTA!…read more I had lots of parents highly refer me to try this place, some even suck up the cost of hwy 407 to bring their kids here, which to me says a lot!! This company started in their parents backyard pool, upgraded to a shared motel pool and now finally has opened up a beautiful space of heir own in Box Groove plaza. I love how genuine everyone that works here is, they all truly care about your kid and they are not a number. My kid is fearful and they really give him such patience. Basic level starts with ratio of 1:3 but he's the only kid and they still run the class! Instructors are in blue rash guards and there's 2 pool supervisors that float between groups in Orange, so sometimes like twice throughout each class my kid has two instructors all to himself. Clean viewing area for parents to watch their kids, small children's play area for the kids waiting. Two tv's playing sports or cp24, lots of plaza parking. Only bad part is- Showers sometimes get "reserved" by parents leaving their bags there which they shouldn't be or people wearing dirty/wet boots into viewing area despite signage.

Update to my previous review. This place is nothing less than a 5 . The staff here have been…read moreextremely helpful and truly care about the progress of your children. First time with Russell Aquatics and we are off to a good start. My child has swam before through the Markham Community Center programs but he requires a program with a ratio that provides more one on one training. At Russell Aquatics, students in the Pre School 1-2 program have a 3:1 ratio. This is extremely beneficial when your child needs more attention which mine does. Even before we entered the facility the staff were already helping us with our first obstacle, a crying four year old. They came out to comfort him which in turn provided me with comfort. I will continue to update this post as my family continues to visit Russell Aquatics!

This is a place where your child can, depending upon the instructor, receive decent swim lessons…read more As someone who has been a client for 7 years, however, I can tell you that they remain ABYSMAL administratively. Why? 1) They NEVER, NEVER, NEVER, NEVER EVER answer the phone!!!! Why even have a phone number? Good luck with getting answers or customer service is you have questions about your account. 2) Getting a receipt for (EXPENSIVE) private lessons is a extremely PAINFUL EXPERIENCE!! Why? Because, even after witnessing the inconvenience that parents experience, nothing has been done to improve upon this major shortfall. They clearly don't really give a CRAP about parents of, or clients who are, special needs.

I highly recommend going there, I swam there for 8 years and it is very amazing, amazing…read moreinstructors and great customer service!!! Highly recommend

We called AquaMobile for our two kids, who already knew some basics. The woman we spoke to…read morerecommended Kristopher Pullen, and he has been absolutely fantastic. From the very first lesson, the kids were clearly learning a lot and becoming really comfortable in the water. He clearly has a lesson plan and knows exactly what to do, all the time, and the kids have responded well. They look forward to every swimming lesson! Kristopher is very thoughtful, kind, patient, and reliable - we couldn't ask for a better instructor for our kids. We're looking forward to more lessons over the summer!

Our instructor from AquaMobile was outstanding - Deanna-K. She taught three children for us, aged 3…read moreto 5 years old. She provided the perfect combination of encouragement and instruction. After two weeks of lessons everyday the children had lost their fear of getting their faces wet and going underwater and are well on their way to swimming on their own. They made enormous progress in a short period of time under her tutelage.

The "school" is basically a website and a guy, answering the phone (occasionally)…read more It's not a gym-type place, where you can see what you are paying for. There's no reception area, you can easy walk through the locker room straight to the pool and spit in it, if you want - no one's gonna meet you on your way, even if it's your first day. Probably that's why you'll be basically forced to pay for the full course prior to even discussing anything - while filling up the form on a website you have to enter your credit card information, you can not skip it. *The price is shown for 9 lessons, but you have to pay for 10. Why not show the full price? To make the amount look more appealing? As I said, there's no staff to meet you on your first day, there no staff to even answer the phone!!! You won't hear "Hello, this is SeaOtterSwimSchool, how may I help you?", cause that's just someone's cell you are calling on. There's a high probability of not hearing anything at all for the same reason - no one picks up, even if you call many times at working hours. You might hear an answering machine, telling you about classes in January - very up to date. The class does not start on time - it might not start even after being 30 minutes late. In summary, for many reasons like the last one this school is not for adults, cause the approach is not serious at all.

I like the facility, the pool is nice and clean. The staff are very accommodating and my instructor…read moreis the best. He takes time to teach me everything that I need to know.

We're so pleased with how staff at this location handled an issue our son has recently had…read more Thanks to Coach Andrii's excellent approach and patience, our son was finally able to overcome his fear of joining a higher level. Coach Andri is an amazing and dedicated instructor, who our son loves so much not only as an instructor, but also as a friend he trusts. A big thank you goes out to Coach Daniel who has always been there with his ongoing support for our son. Thanks again Mississauga location and keep up your great work!!!

We have had such an amazing experience from. Nada at the front desk gave us a tour and warm welcome…read morethe first day we started and she has continued to greet us and help us with everything we need. Thank you Nada and everyone at aqua-tots for making our experience so great.

I love that this pool is large. The facility is very pleasant and well kept. The instructors here…read morework hard, and I can see they try hard to develop their student's swimming abilities. I can see the supervisors and instructors are all well trained and enjoy working with children. It is a pleasure to see.

Best swim school ever! My daughter was stuck on level 4 in other school for 4 times in a row. My…read morefrustration and her insecurity and damaged self-esteem was easily forgotten as soon as we started our swim lessons at Felix's Swim School. Thank you very much Marina, Jacob, Ali and rest of your amazing staff. Highly recommended.

The experience appears to be dependent on which supervisors are in the pool. We've been attending…read morelessons since September 2025. The first semester, the kids spent more time sitting on the stairs playing with toys than swimming. However, one supervisor is strict about the teachers actually practicing with the kids and the amount of time swimming has increased dramatically! The facility is great for young kids. The water is warm and the parents can be out of sight for the entire class if necessary. There's also a thick layer of glass between the kids and parents so the parents can chat without distracting the kids or drawing attention away from the class. The change room is small but has everything you need: warm showers, dryers, a bathing suit dryer, 2 washrooms, and 8 changing stalls. Space is clean. Staff are friendly. Emails could be answered a bit quicker! However, all in all we've generally had a positive experience.

Amazing swim school. We have been to both the Kodiak location and the Havargal location. The staff…read moreare amazing. We have never seen an incident of poor staffing. I would recommend!

I enrolled my son when he was 2.5 weeks old we love the instructors, and the experience so much…read morethat we are still attending classes (he is currently 7 months old.) This experience has created a fun, priceless time playing with my son and bonding with him in the water! Highly reccomend this to anyone who is looking to do fun activities with their little ones in the water. Love the location as well. Great spacious change rooms.

ARENTS BEWARE. Water…read morebabies came highly recommended to me by a good friend of mine and I thoroughly enjoyed my first two sets of classes. Now, things are strange with there being a global pandemic and all. As a small business owner myself, I understand that maintaining a positive relationship (especially during these difficult times) with my clients is the key to my business's success. Waterbabies has shown me differently. After being notified of a positive COVID case nearly 3 weeks ago, the company took the proper protocol and shut down two weeks worth of classes, and have now officially resumed the course. I have pleaded with them to shift the remainder of my paid classes to the Winter 2021 session as I am no longer comfortable attending the lessons with my toddler daughter. Not only was I called out for being the "only parent that has complained" but I was treated so poorly that now I almost rather walk away from ~$500. I was told that the business has to make money and they can't just go refunding the classes that weren't attended OR shift my daughter to the winter 2021 session as I already took up a spot in this season. Let me be clear, I wasn't requesting a refund - simply a shift to the winter session As a swimming lessons company operating during such trying times, YOU SHOULD BE AWARE OF THE REPERCUSSIONS THAT WOULD OCCURR and credit parents as well as facilitate moves easier - IT SHOULDN'T BE THIS DIFFICULT. I'm not sure what kind of people are running this business but save your money. This place is full of rude, arrogant snobs that only care about making their buck. And for what? - they now lost a repeating customer worth much more.