We came for a routine check, a receptionist told us the appointment was at a different time, we…read morestarted to tell her that we had evidence the appointment was at the time we arrived. Then she started to give us hostile and rude attitude. A lady seating next to her, told her the time slot was open, so that's indicative the appointment was changed We sat down to wait to be called, we could hear the rude lady talking about us. They called us and put us in a room for one hour and a half so we couldn't see they were taking other patients ahead of us. The Dr. came in and rushed the visit, the Dr. was noticiable upset because they had to fit us in the schedule. Overall was bad and so disappointing.

Have been coming here over 2 years as each dr we got when moving here left their practice..so…read morefinally found one we hope will not be leaving..I feel we get great care here Debbie Davis knows her stuff..she has found things I didnt even know I had lol..sometimes it gets so busy tho u end up waiting an hour or more but I think that's due to more people moving to Foley..

Dr Kenzie Hendricks was my doctor until she showed her real colors. Foe 2 years she was bubbly ,…read morehigh energy and friendly. she got me on a PAP program for oxempic. I was thank and treated her well. this year my application got so screwed up that I still haven't got my meds. I had to conta her several times to correct it. she made so many mistakes like missing dosage, no medicine chosen and failing to fax my application. She got to the point she was blaming me for her mistakes. she has become unethical and not trustworthy. I'll be leaving south Baldwin because my complaints fell on deaf ears. senior doctors failed to do anything. As far as I see it they also are unet. patient cat should be 1 st. not so at this clinic. Nor with Dr Hendricks.

First time here to see Dr.Lipscomb for our yearly cpap visits..we changed drs due to the complete…read moreincompetence and rudeness of our last drs office staff and months spent trying to straighten that out..we don't need the aggravation anymore..so this dr was recommended as someone trained in this..Margaret his nurse is wonderful,, helpful and friendly goes that extra step..the dr is wonderful,patient addresses all your concerns ..he is in his own practice not with a group and it shows by the time he takes with you , not rushing you out cause of some insurance quota they have to meet..He is a primary care physician first but trained in cpaps and pulmonary care.. we were very happy with him..so if u need cpap help he is the one to go to as well as primary dr..

I never had a Dr sit and talk at length with me the way Dr J has. He has even called me himself at…read morehome. Not his nurse, He Has! I a so very grateful I have found a Dr who seems to really care how, even as a senior citizen, I am doing. I would recommend Dr J to anyone looking for a compassionate, caring Doctor.

I have seen this doctor twice, the first time was in February. Had bloodwork done, no one called…read moreme to go over it so figures everything was ok, however in May I received a message from our pharmacy saying I had a prescription ready. When I went to pick it up the milligrams were doubled!!! Still no conversation from anyone at the office! And just now I get a notice from the pharmacy saying my prescription did not have any refills so they would call the doctors office. So I remember in all the papers I had to complete one section said they would not approve from the pharmacy that I would have to contact. I didn't think that would be an issue because the order for refills should be automatic from the doctor when I was seen in August! Also I kept receiving a bill for $170 so I contacted my insurance and they said nothing had been submitted. So I contacted the office and they said to ignore as the IT department was working on it. That was around the first of September, however the end of September I received another notice so I contacted them again. The woman answering the phone was short and curt and seemed to be reading from a script, saying my insurance information didn't transfer so she will submit it now! This is so frustrating as a new patient! I am so thankful I am not a sickly person!

Easy appointment scheduling, clean, staff is friendly and very helpful with any questions…read more Professional medical staff who are also friendly and very helpful. No long wait to be seen either.

Adding a quick shot out to Olimpia who somehow managed to not make it in my notable mentions in my…read moreoriginal review. Is there anyone in this office that's not amazing!?!

I met Dr. Wes Cowan for the first time last week. I was a bit anxious, as I have several health…read moreissues at 60 years old. He was the greatest blessing for me. Kind, professional, interested in knowing everything about me, unhurried, friendly, and unlike any primary care physician I've ever had in my decades of life. He never made me feel I was too long-winded. He asked questions and took many notes of what we talked about, which comforted me. He was interested in knowing about me, as a person and patient. When I left the office, I took a deep breath as I looked to the sky while thanking God for my answered prayer for a physician just like Dr. Cowan. I live south of Foley in the Gulf Shores/Orange Beach area and I've never found the quality of care, or a physician comparable to Dr. Cowan. So, if you're living in the beach area, it's worth the drive to Foley to see Dr. Cowan. I'm just so very grateful someone suggested him to me. Because, for the first time in years, I have hope and a peace I can't explain. I've been so worried about my health and desperately needed a physician to care and show interest in my well-being and quality of life. I don't usually make referrals, but I am happily referring any one needing a smart, caring primary care physician to make an appointment with him. His office is spacious, clean, has plenty of parking, several handicapped car spaces, and a covered drive thru area up front for those needing a drop off at the door. The staff is friendly, professional, and accommodating. He received medical training at UAB, which impressed me. He also served in the United States Navy.

Came into this clinic trying to figure out what has been biting me. Itching unbearable…read more We are from Washington state and there are a lot of new creepy crawly biting things that we know nothing about. Walked in, had about a 30 minute wait, not bad. Called back into a room, described what was going on to the nurse and waited another 10 minutes. Doctor came in, didn't listen to what I had to say, talked right over me, never even looked at my bites. He was with me maybe 5 minutes. Just told me he was going to write a prescription for an antibiotic so that my scratching doesn't get infected. Really! No insurance, so $92 for the visit and $112 for the prescription. I finally ended up dousing myself with deet for 2 straight days/nights and had no more problems. I do not recommend this clinic.

The Doctor is fine. His office Restoration Health, is a nightmare…read more I was overcharged by his office, (two copays) and four months and multiple phone calls, I get no return phone calls, I am out $40 bucks. Be advised, don't get an X-ray, they are crooks.

After 4 years of worsening neck pain.....I was referred to Dr. Rainer…read more Within a few minutes of reviewing my tests, History and exam.......he diagnosed what know one else had been able to......his staff obtained the insurance authorization and schedualed the treatment...... The procedure took minutes and I achieved pain relief in days after suffering for years...... All I can say.....he is brilliant......weeks after my pain is very manageable...... His office is state of the art....my 2week follow up was with His Registered Nurse Practitioner "Dan"....such a knowlagable....skilled and compassionate medical Professional...... Such an asset to this community!