Easy appointment scheduling, clean, staff is friendly and very helpful with any questions…read more Professional medical staff who are also friendly and very helpful. No long wait to be seen either.

I started seeing Dr. B about 12 years ago. She was referred to us by multiple friends in LA…read more Immediately I noticed that she was thorough and compassionate. She knows her stuff and can utilize many resources, adequately refers patients when needed, and takes time to ensure all your questions are answered. She genuinely cares about her patients, which has been rare in my experience. I highly recommend Dr B to anyone!

I changed to this doctor due to promises that my care from my previous doctor would be continued…read more I've had multiple appointments for the same issue and can't get medication for it. I was told to get all of my medical records from my previous doctor concerning a particular blood count which is deficient without medication. So I provided the paperwork and they said insurance wouldn't accept it. This doctor ordered new blood work which was much worse than my previous diagnosis. Still can't get my prescription. Insurance said this office withdrew their prior authorization (PA) for the medication I was sent to have bloodwork for to prove that I needed the medication. I've had multiple visits, paid multiple copays, insurance has paid them and I still cannot get my medication. Someone is either lying or incompetent. I've never been to a "professional" office that is run so poorly. It's been over 8 months and I still don't have my medication and the staff seems to find my suffering comical. So far the only staff I have been able to speak with is the receptionist who has no interest in helping me. I came yesterday and of course no one was there except her to speak with. I was told the person I needed to see would be back this morning, so I'm back this morning and have been sitting here for over an hour and still no one to speak with although I've seen the staff member who ordered my bloodwork walk by the door. No one here will speak to me although they have been compensated multiple times. What do they call it when a doctor bills insurance but doesn't provide the service but they keep charging you and insurance for visits without following through with the service? The photo is a constant reminder of my level of care at this office.

Wonderful family practice! He is a kind, knowledgeable doctor who has been practicing for many…read moreyears!

The worst doctor I have EVER seen. Told me that all of my problems - physical and mental - could be…read moresolved by: trying harder, losing weight, and finding religion. He then gave me a Christian booklet. I've since had back surgery, so THANKS DR. As a note: He can also be crass and make off-color jokes. This didn't bother me personally but it is NOT professional and certainly inappropriate when seeing a large variety of patients.

My daughter went to this clown for a minor medical condition and this doctor conducted himself…read morehorribly. 1. She had a nearly four hour wait, 2. he acted as if he was drunk or high, 3. he went on a forty minute rant/diatribe that included some nonsense about pink elephants, 4. At one point he asked her if she wanted to be his bitch, 5. He lied to about the medication he prescribed, it's uses and side effects, 6. He didn't request any medical history or check her vitals, and 7. He gave her religious material and told her that this would help solve her medical problems. I have filed a formal complaint with the AL Bureau of Medical Examiners, because this sicko's behavior is criminal.

I took my sister to the urgent care yesterday at Ascension Sacred Heart (in Pace), she has been a…read morelong-time patient of Dr. Hickman. She was in terrible pain and could not even walk from the parking lot to the office. She could not catch her breath and was so weak that she couldn't get into my vehicle without help. She has lung cancer and has been through radiation and is seeing an orthopedic doctor for her shoulder pain. But this was something different. I wheeled her into the office in a wheelchair and told the receptionist that she was weak, short of breath, and in awful pain, which of course still her shoulder was still causing her pain. Dr. Hickman just assumed it was her shoulder and told the nurse to tell her to contact her orthopedic dr. He didn't even look at her or have her vital signs checked. He just had the nurse send her away! My sister was in tears when we left! This was his URGENT CARE part of his practice. When we got home, we took her temp, and she had a low-grade fever. I'm not a doctor, but we assume she has the flu or even maybe covid. If the office had even bothered to assess her, they might have found out that she needed some kind of treatment. I am astonished at the (non) treatment she received yesterday. What an awful, uncaring doctor. Makes me sick.

This is our new primary care doc Victor Taylor, MD and he's a good guy and very sharp. The group is…read moreAscension Sacred Heart Primary Care. This place is close to home and we're glad we found someone we can trust. Dr. Scott graduate from University of Alabama Schl of Medicine - Birmingham and did his residency at the Naval Hospital - Pensacola do local is as local does, big props for taking care of the veterans and their families, thank you! They have a very friendly, proficient and professional staff with lots of nurse practitioners and others to meet most every need and the offices and exam rooms are pleasant and modern. They have a very cool app for making your appointment: https://ascensionhealth.inquicker.com/family-medicine/al/gulf-shores The wait time once arriving for your appointment is usually within reason and the doc take his time to listen to your issues and both asks good questions and gives good advice and explanations. This is more than adequate for any primary care physician and I think we found a keeper. Bottom line: Finding a good primary doctor is really important because when you need to get specialists involved you PCP acts as the arbiter of all of your medical needs and if or she doesn't then find another one. This doctor is sharp and on the ball. Recommended!