We have been Erickson priority list members for two years and have spent a considerable amount of…read moretime at Eagles Trace prior to our planned move into Hummingbird Square. Our experience has been a solid 10 with every aspect of the community, and we wouldn't necessarily qualify as easy to please. The grounds and buildings are immaculate, staff in all areas are friendly and accommodating, and the food in all dining venues is consistently restaurant quality with incredible variety. Residents are genuinely enjoying their retirement here and there is a relaxed, friendly culture. There is an impressive range of activities, classes, interest groups and entertainment. Having spent a 40-yr career in healthcare, I asked to tour the assisted living, memory care and skilled nursing units. All reflected high quality care in immaculately clean, homelike surroundings. As long term care goes, this is as good as it gets (as a former nursing home administrator and director of nursing service, I'm in a position to assess this accurately). We researched life plan communities for several yrs and are satisfied that we made the best choice, as more than 20k other Erickson residents have done across the US.

They don't care what the residents want. They just say WE'll LOOK INTO IT. THE food is ALWAYS cold…read moreand they have lots of bed bugs I fell out of bed once and it took them 2 hours to get me off the bedroom floor

My family had a need to quickly place our Mom in an independent facility following several health…read moreemergencies. I looked on yelp and other review sites and chose three to look at. Tarrytowne was the second location I looked at and when I walked in the front door, I knew this was it. I call it a cruise ship on land. Beautiful dining hall, well kept grounds, wonderful apartments that are cleaned once a week and paper products are included, along with utilities, and if you want, basic cable! I felt obligated to visit the third location. I checked in for my appointment and took a 10 minute tour and thanked the representative for their time. I immediately went back to Tarrytowne and got the paperwork rolling! We made the deal with my mom to give Tarrytowne a try for 6 months and after that if she wanted to move back to her home of 30 years she could, albeit with modifications. After 3 months she made the decision to sell her home and stay at Tarrytowne. We have all been ecstatic. I just made another visit following Harvey to help my mom clear out her home. I miss the folks there already! The staff pulls triple duty with smiles and understanding. I thank you all!

"Manager" Charlotte used her authority to seek a personal agenda against a resident who was in the…read moreprocess of moving out. During that move, the resident had a stroke and was hospitalized. As the family we have been trying to coordinate with multiple facilities and get care for our loved one. Today we attempted to begin moving the stuff from her apartment (and cannot find the keys to our loved one's vehicle). Charlotte has told us that we have to move the stuff out by 4/22 and wanted her final payment. FURHTER, Charlotte had been allowing a person WHO IS NOT RELATED TO OUR FAMILY to move possessions out of our loved one's apartment WITHOUT OUR PERMISSION. Upon our arrival today Charlotte called the police on us and refused to allow us to finish the move (which was on her timeline) and said that we cannot move the property without a signed Power of Attorney. AGAIN, Charlotte has been allowing an unrelated person to gain access and take items out of our loved one's apartment but will not allow LISTED FAMILY to access said apartment to finish moving our loved one's belongings. She also cursed us out and told us that another family member that he should have visited more- that family member lives out of state. She is unprofessional. The staff is unprofessional. Our loved one wanted to move out BECAUSE she said Charlotte was stealing from us. I have also reported them for elderly abuse.

When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

A wonderful community to live in. My mother enjoyed it very much. She made lots of friends. And she…read morewas independent in her own apartment. I can't say enough good things about Oak Park retirement community.

A super place to live, eat & entertainment. A great place to retire & make new friends!read more

Beautiful brand new facility that is truly focused on the care of its residents. My father has been…read morethere about two months and they have done an outstanding job managing his medical needs and ensuring his safety. They are very easy to work with and it is evident that they care about their residents and their families!!

From the owner: Nestled in the peaceful surroundings of Katy, Cypress, Bridgeland, and Cy-Fair, Texas, SilverCrest…read moreAssisted Living and Memory Care offers new standards of excellence for senior assisted living facilities and memory care facilities. Trained associates are always nearby to cater to the specific needs of every resident, ensuring a comfortable and stress-free lifestyle. Our spacious, modern, amenity-filled apartments are designed for independent senior living and memory care support. They provide comfort, safety, and convenience. Discover the joy of aging gracefully at SilverCrest, where you can live your best life with personalized care and a vibrant community. Call for your tour today.

My grandpa was in the Bayou Vista continuing care. The nurses desk was always empty. Even when I…read morecalled, I could never get anyone on the phone at the nurses desk. This happened frequently when I was there. If I was trying to get some help or ask a question, there was never anyone there! Once when he first got there, he had a dirty diaper (which he said hadn't been changed in quite a while) - I couldn't find anyone to change him, so I did it myself! I would not recommend leaving your loved ones here.