We have been Erickson priority list members for two years and have spent a considerable amount of…read moretime at Eagles Trace prior to our planned move into Hummingbird Square. Our experience has been a solid 10 with every aspect of the community, and we wouldn't necessarily qualify as easy to please. The grounds and buildings are immaculate, staff in all areas are friendly and accommodating, and the food in all dining venues is consistently restaurant quality with incredible variety. Residents are genuinely enjoying their retirement here and there is a relaxed, friendly culture. There is an impressive range of activities, classes, interest groups and entertainment. Having spent a 40-yr career in healthcare, I asked to tour the assisted living, memory care and skilled nursing units. All reflected high quality care in immaculately clean, homelike surroundings. As long term care goes, this is as good as it gets (as a former nursing home administrator and director of nursing service, I'm in a position to assess this accurately). We researched life plan communities for several yrs and are satisfied that we made the best choice, as more than 20k other Erickson residents have done across the US.

They don't care what the residents want. They just say WE'll LOOK INTO IT. THE food is ALWAYS cold…read moreand they have lots of bed bugs I fell out of bed once and it took them 2 hours to get me off the bedroom floor

When you are searching for an assisted living or memory care location for your loved one, trust me…read moreNOT ALL are the same and sadly many will promise things they cannot and do not deliver! We are so lucky to have found The Abbey at Westminster Place. While some may say it is too pricy or only consider price when looking that the care is all the same. THAT IS SO FAR FROM WHAT I HAVE EXPERIENCED PREVIOUSLY!!! The Abbey is worth every penny! So far, I visit my father with a smile each day rather than worrying what "problem" or lack of care I would discover. The Abbey follows follow protocols, are professional and compassionate, are willing to work with family members to address requests or concerns, have safety procedures in place to ensure your loved ones safety, kind staff who truly enjoy working there (that is hard to find), and most of all acknowledges when the ball was dropped and willing to make changes when necessary. Tameka (Wellness Director) truly listens to your concerns and requests and creates a care plan to best assist your loved one. If you a concern, she is quick to investigate and get back to you. Rukayat (AL Director) is truly compassionate and is so kind during her assessment of your loved one. While she needs to do an assessment to recommend the best fit for your loved one, she does NOT demoralize your loved one! Jill and Norma (Activities Directors) put together a wonderful calendar of events that my father truly enjoys! Raquel (Move In Coordinator) assisted me throughout the move in process and followed through after to make sure everything needed was completed. Ashley (front desk receptionist) allows greets me with a smile and ready to answer my questions and get me answers as I learn the ropes. No place is perfect but The Abbey checks so many boxes which were not provided at our previous location. Most of all, both my father and I enjoy just being part of this community! The level of activities and healthy yummy food here at The Abbey is amazing!!! Each activity I have been to, I see the staff engaging with the residents and the staff leading the activity excited to be there and offer this for the residents! My dad's bubbly spirit has returned after moving to The Abbey! The care staff whom I have seen are ready to help you and point you in the right direction if they cannot. They truly enjoy their job and helping their residents! The administration attend many events and know the residents. The are professional and polite. Sadly many assisted living and memory care facilities take advantage of the elderly who are the most vulnerable and silence their voice or twist events and then blame on the residents lack of memory! Remember most of all, no location is perfect but what I have seen in these past weeks, The Abbey at Westminster Place is BY FAR superior and I look forward to attending the activities which truly occur when they are stated and well attended. The residents I have met so far at The Abbey, greet me with a smile and often ask me to join them or sit down and chat with them. They truly look happy. If you are need for an independent, assisted living or memory care facility, please consider contacting The Abbey at Westminster Place. Renee will be happy to give you a tour and answer your questions.

Making the decision to leave your home and go to somewhere that has the environment and amenities…read moreyou need is no small thing. Selecting The Abbey at Westminster in Houston was a wonderful choice for me. Although you may not be in this area, look at the description of this place for comparison wherever u are. There are several layouts here. I chose one bedroom with 1 & 1/2 baths. Closet is huge. Living area while not what I used to have is lovely and ample. Food that is always an issue is wonderful. There are choices for all meals, substitutions are available, special dietary needs are accommodated and Chef will work with anyone. T he only drawback is that you are likely to gain a bit of weight mostly because the desserts are fantastic. One of the things that mattered to me was how to maintain my physical shape at my age. The exercise choices are unbelievable and will suit whatever you need. There is also Hydrotherapy included in the monthly rent. It's rare to have it and helps me so much. You will have to look up what it is. The moving in process has been as good as it can be. Staff have been so accommodating in this very difficult process. Also, must mention that the other residents here have been kind and welcoming. They all seem to relate to how hard it is to make such an enormous change in these later years. Good luck to whoever is reading this. Life can still be good!

we are very pleased with memory care at the Village - my mother has been there for several months…read moreand is well taken care of -- it is bright and always clean- the staff that cares for her are very courteous and well trained to care for memory care residents - the family is very pleased with the Village Lynn Ansel Anderson

Best place for my Mom We moved my mom in more than 2 years…read moreago right after the place opened. She came from another assisted living that was part of a big chain and was horrible. This place brand new and is really bright and beautiful, the food is way better than others. It was about the same price as others. Everyone seemed friendly and the best thing was the owners were there every day . Originally she had a really nice little one bed apartment on the AL side. But then dementia started to take hold so she was moved to the memory care. They keep more of an eye on them in memory care I slept better at night knowing she was in this place, it was really nice, extremely secure,clean and above all she was happy there. Which really made me happy because she absolutely hated the one she was in before. My mom passed away last week and I couldn't believe how many people from this place called or texted me to give condolences. They really care. i thank them all for taking care of my mom

My family had a need to quickly place our Mom in an independent facility following several health…read moreemergencies. I looked on yelp and other review sites and chose three to look at. Tarrytowne was the second location I looked at and when I walked in the front door, I knew this was it. I call it a cruise ship on land. Beautiful dining hall, well kept grounds, wonderful apartments that are cleaned once a week and paper products are included, along with utilities, and if you want, basic cable! I felt obligated to visit the third location. I checked in for my appointment and took a 10 minute tour and thanked the representative for their time. I immediately went back to Tarrytowne and got the paperwork rolling! We made the deal with my mom to give Tarrytowne a try for 6 months and after that if she wanted to move back to her home of 30 years she could, albeit with modifications. After 3 months she made the decision to sell her home and stay at Tarrytowne. We have all been ecstatic. I just made another visit following Harvey to help my mom clear out her home. I miss the folks there already! The staff pulls triple duty with smiles and understanding. I thank you all!

"Manager" Charlotte used her authority to seek a personal agenda against a resident who was in the…read moreprocess of moving out. During that move, the resident had a stroke and was hospitalized. As the family we have been trying to coordinate with multiple facilities and get care for our loved one. Today we attempted to begin moving the stuff from her apartment (and cannot find the keys to our loved one's vehicle). Charlotte has told us that we have to move the stuff out by 4/22 and wanted her final payment. FURHTER, Charlotte had been allowing a person WHO IS NOT RELATED TO OUR FAMILY to move possessions out of our loved one's apartment WITHOUT OUR PERMISSION. Upon our arrival today Charlotte called the police on us and refused to allow us to finish the move (which was on her timeline) and said that we cannot move the property without a signed Power of Attorney. AGAIN, Charlotte has been allowing an unrelated person to gain access and take items out of our loved one's apartment but will not allow LISTED FAMILY to access said apartment to finish moving our loved one's belongings. She also cursed us out and told us that another family member that he should have visited more- that family member lives out of state. She is unprofessional. The staff is unprofessional. Our loved one wanted to move out BECAUSE she said Charlotte was stealing from us. I have also reported them for elderly abuse.

Extended care center very good highly recommended nursing care and PT/OT VERY GOOD. Social worker…read morehelpful to fam as well

Just a wonderful place for our mom. The people that work here are so caring and attentive. The…read morefacility is maintained beautifully. Clarewood House is a treasure.

My mom has lived here for nine years. The staff is very nice and helpful. It's a warm, caring and…read morenice facility. The communication, which I feel is very important, is good; and I appreciate that they are responsive. My mom has made some special friends there. I'm glad she's there!

Taking my uncle and aunt to look for an assisted living place…read more Michael Edelshtain, the director of sales was our contact person. My first contact with Michael was on the phone. He told me about the facility and what they can offer to fit my relatives needs individually and as a couple. Michael took us on a tour. The place was calm, nice and clean. It had several activity rooms and the staff was polite. Michael arranged for us to dine with some residents.we met a couple that were together for 42 years and a single woman who decide that this was the right place for her because she just got tired of being alone and didn't want to cook anymore. Everyone seems happy as a resident or an employee. Michael was patience, helpful and informative. We didnt feel any pressure and my Aunt loves the place but make a drastic decision is hard and takes time. Waiting on her.

WOW! What a stunning community!…read more The Reserve at Katy is under new management, and the transformation has truly exceeded my expectations. From the moment you walk in, you can see the care and attention that's gone into creating a beautiful, welcoming place to call home. The staff is kind, attentive, and genuinely cares about the residents. Speaking of the residents--they're incredible! Together, they create a warm, friendly atmosphere that makes The Reserve at Katy feel less like a senior living community and more like a family. If you're looking for Assisted Living or Memory Care for a loved one, I highly encourage you to stop by and experience the new Reserve for yourself. You'll quickly see why we're proud to call it Home.

As a former employee I do not recommend this place for your family member. I am only speaking of…read moreovernight care. They do the bare minimum. When someone is changed the diaper/depend is thrown on the floor so whatever is in it has now contaminated the floor. They do not change residents till the morning which means people sit in their urine and feces till 5am at this point the entire bed is soaked and not only is it NOT changed but bed pads are laid over it for the next shift to deal with. This place is INFESTED with roaches. You visit your family after 10pm walk into the room without turning the light on you will see. Even if they did have someone come out and spray I'm afraid this place is way past that point of return. THIS is why I quit because of the roach infestation. This place is beautiful it needs a lot of work employee wise. How can you take care of anyone showing up to work at 6am smelling like a pound of marijuana. Employees need to be drug tested here.

Hello, I wanted write a review on a few things that made my experience awesome with Affectionate…read moreCare, I currently have a family member at this facility: 1. COMMUNICATION - When I reached out to their team about my inquiry, they responded very quickly with polite and very professional communication. 2. MY VISIT & SAFETY - Upon entering the facility you can tell that safety is a priority with multiple check points and their monitoring systems. A very safe environment for any type of situation! 3. PROFESSIONAL STAFF - The team off nurses and employees are very knowledgeable and experienced in caring for the elderly or challenged patients. 4. THE LOVE - the overall feeling of this facility is amazing. Very fun activities for persons at the facility, Age appropriate activities to activate the minds, A very homely environment where everyone is so kind, it's such a great place! My thoughts on Affectionate care is that patient care is priority and the well being of everyone is important. 5 Stars for this facility.

One of my greatest fears has been to land in an assisted living facility and to be forgotten…read more Until my recent experience at Affectionate Care! My Dad broke his hip and had a full hip replacement; both parents being in their mid 70's we knew he needed to recover in a place that would offer him safety. The team at Affectionate Care is like a big family! Everyone rallied to make us all feel at home and that's what it felt like everyday while my Dad recovered and needed full time care. The staff obviously love their jobs, it shows in how they treat all residents and the family who visit. Our experience was amazing and I highly recommend them for long-term or short-term care for anyone you love! Mary Schlegel (Director) is very hands on interacting with staff, residents and family. She is amazing!