We had an emergency on vacation where our pup ingested some rat poison someone left at our Airbnb…read more We called Mill Pond as they were closest and they were completely unwilling to assist at all. I'm not a big fan of veterinarians who deal with emergencies like, "just let them die!" Zero stars if I could. Fuck these people.

My pup absolutely loves it here! He gets so excited every time we pull onto their road. I am a…read moreregular customer. Vet, Grooming, and Daycare are very reasonably priced. This is the only place I will take my animals.

We had previously trusted Opportunity Barks with our 2-year-old dog, but our most recent 10-day…read morestay was extremely disappointing. The manager at the boarding and training facility has changed in the past year, and unfortunately, our experience under the new management was far below the standards we had previously expected. When we picked him up, he had diarrhea and arrived with a soiled behind -- yet we were never notified of any stomach issues during his stay. He also had a deep scratch across his nose, which we only noticed in the daily photos and had to point out to staff ourselves in order to get him proper care. When we submitted a review after his stay, staff claimed they had informed us about the scratch and that he hadn't had any stomach issues while in their care. Diarrhea is very evident with our white Samoyed, as his fur gets soiled and requires extra cleaning, so their claims felt like gaslighting rather than honest communication. Instead of acknowledging their mistakes or committing to improve, staff told us we were no longer welcome and even blocked our portal login. Their response was dismissive, unprofessional, and demonstrated a complete lack of accountability. For the health and safety of your dog, stay away from Opportunity Barks and their unethical, unprofessional behavior.

Opportunity Barks Puppy Foundations Day school and Farm dog program are amazing! I adopted a 4…read moremonth old German Shepard/Cattle Dog mix in April 2020 who was a complete handful ball of energy and I needed help! Op Barks was amazing! They helped Harper and myself learned to communicate in a constructive way, as well as give Harper the much needed puppy socialization and romping on the farm that he loved to do. All the ladies that work at Op Barks have been amazing and helpful! I would trust them with any dog that I ever get in the future. I cannot stop saying enough good things about them to anyone I speak to. I get so many great compliments on how my guy Harper is so well behaved. Even my Vet said we did a great job with him because GSD pups can be a handful and he's very well behaved at 11 months!

Our boxer Biggie Smalls has been training and boarding with Eric since he was a pup. He enjoys his…read morestays at Katz Dogs K9 so much he sleeps for two days once he gets home. We definitely recommend boarding and training there.

Where do I even begin? Katz K9 is amazing. First, one of my dogs participated in the board and…read moretrain program. I was hesitant at first because of all the "professionals" out there, but it was totally worth it. Eric and Sam were so patient with me and took their time teaching me everything I needed to know so that my dog would continue to be successful. Secondly, I am a terrible procrastinator and things completely slip my mind. Multiple times they have worked with me last minute to get my pups in for boarding. Most importantly, my dogs love it there! I will forever recommend Katz. Even to my friends that live in Philadelphia!

I recently switched to this salon after my groomer stopped. I was surprised at what I saw. It was…read moreclean people were curious and we found a terrific groomer in Kelly who grooms small dogs . I can tell you despite the bad reviews they are all good with the dogs. I also found out they are inspected regularly and wouldn't be in business if the negative reviews were true. I will continue to use this grooming salon . I'm also paying half the price and have a happy dog after grooming.

What they did to my dog id inexcusable. He is almost 15 yrs old…read more I asked them to b gentle. They physically hurt him. Absolutely butched the grooming n gave him back half cut. He has been groomed every 3-4 months his entire life without incident or complaint from anyone. I would strongly caution anyone to not take their pet to these people. I personally think the are inexperienced and learning their trade and have no experience at what they r doing. Please for the sake of your per find someplace else.

I recently adopted a 9-month old dog and wanted to jump into training right away. I retained…read moresomeone who lived very close to me and had great reviews, but after a few sessions I realized our schedules were not compatible; I was not getting consistency and reliability from her. It's important for me to make progress with my dog, so I Googled alternate options and stumbled upon Alex's page. I called him on a Friday and he picked up the phone right away. We spoke for a while about my needs and he came out the following Tuesday for what was supposed to be a 2-hour visit. I fell in love with him immediately, he is not only so personable and likable on his own, but he really takes the time to LISTEN to what you need and work on those things right away. I had mentioned my priorities to my previous trainer, but I found that she was teaching my dog commands that didn't actually accomplish what I was after. In our first meeting, Alex worked on SO MANY of my priorities. He got my dog to go into her crate on command, taught her to "stay," showed me how to "walk with" my dog better on her leash, and (using a 30' leash outdoors) started working on recall with her. We were so immersed in what was going on that Alex started to go a little bit over our time, but he didn't want to stop because we were making such great progress. I told him if he wanted to give me a third hour right then and there that I was prepared to pay for it, and he did!! I learned a lot of things from Alex myself during our first meeting, like how to employ the use of "deltas" (which my old trainer never once mentioned) and how non-verbal cues are arguably more important than verbal ones. Again, my old trainer actually discouraged me from using hand motions, but once incorporating them into my routine I noticed that my dog was much more compliant than she had been. Another positive difference between my old trainer and Alex is he really takes the time to teach you why he's doing what he's doing, and encourages you to participate. My old trainer just taught my dog a command and had me replicate/practice when she left. Alex really makes you feel like you are a part of the teaching process. After our private session Alex recommended some "Small Group Therapy" for my pup. He came at noon on a Thursday to pick up my dog and she proceeded to go on a several-hour outing with his two chihuahuas and a dog he was fostering. The entire time he was out with her he was recording and sharing videos on an iCloud album. It was INCREDIBLE to not only see everything that was happening, but to hear him narrate why he was doing the things he was doing. I could not get enough of his videos and felt like I was there during the session. On top of Alex's excellent communication, punctuality, reliability, friendliness, competency, and effectiveness, his rates are OUTRAGEOUS in the BEST way! I truly believe he is under-charging for his services. I can get three hours with Alex for less than I paid for one hour with my prior trainer, and I feel much better about the work that is done during that timeframe. I adore Alex, and most importantly, what he is doing works. He really gets into the mind of your dog, and has such a wonderful way of connecting with them and their needs. I am elated to keep our work going - my pup has lots more Small Group Therapy outings in her future and it's wonderful that I have the option to use him one-on-one to teach her even more commands in the house. One day I hope to move on from essential commands to more fun ones, like "roll over" or "go get X toy."

Alex is wonderful. We are quite grateful to have come across his page on Yelp. He cares for our…read moreDoberman with great compassion. He's knowledgeable, skilled at what he does, & overall, you can tell his calling is to keep dogs in loving homes with owners who just need the tools plus support to train & love on their pet babies. If our Ketsia (Sisi) didn't love us so much, I think she'd hop on over to Alex's place :) She's strong-willed & protective but sooo loving & sweet. We're making great progress! Thank you, Alex.

I attempted to return an item and had a clear photo of my Store Return Receipt on my smartphone…read more According to Petco's own policy (as stated on your website): "Store Return Receipt - print at home or have ready on your smart phone when you reach the register." However, when I presented this to the store associate, I was told that only a physical receipt would be accepted. I explained that going home to get the receipt would take me over an hour, but she insisted there was nothing that could be done. This response directly contradicts Petco's official policy and caused me unnecessary inconvenience. Such misinformation is both unprofessional and unacceptable. As a loyal customer, I expected better -- and frankly, this experience makes PetSmart look far more customer-friendly and consistent in their service.

Cleanliness of the store. Listen to customers and be compassionate and understanding to the…read morecustomers. Don't lie about the animals.