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    Buddys Lounge

    5.0 (1 review)
    Closed 10:00 am - 10:00 pm

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    2 years ago

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    Ohio University Inn & Conference Center

    Ohio University Inn & Conference Center

    3.7
    (63 reviews)
    0.9 mi
    $$

    Very well maintained. Staff is very cordial. Rooms are clean. Breakfast is excellent. Only minor…read moreissue with the design. I saw young kids trying to push big luggage pieces on stairs as the elevator is not accessible directly on 2nd floor.

    I am an OU alumna and sad to write this review. I have chosen the OU Inn for years -- not because…read moreit's the most modern option (it isn't), not because it's the closest to campus (it isn't), and not because the rooms justify the price gouging that comes with Mom's Weekend (they don't). I chose it for the nostalgia... and the sense that as a member of the OU community, this was my hotel. I won't be making that mistake again. Here's what happened: I booked a room for Mom's Weekend 2026 a full year in advance -- because that's what you have to do when a hotel decides that one weekend a year justifies a $500/night rate. Fine. Supply and demand - I get it. What I didn't get was any reminder. Every hotel I've stayed at across the world -- and I travel frequently -- sends a "We're looking forward to seeing you this week" days before check-in. The OU Inn, apparently, has not discovered this technology. Instead, I received a reminder email at 7:10 PM -- after check-in had already passed. Not so useful. When I called and acknowledged my own mistake -- I genuinely did forget -- I wasn't asking for a free pass. I asked only to cancel the second night, understanding I'd eat the cost of the first. The response? A rigid recitation of the 48-hour cancellation policy by River at the front desk. On a sold-out Mom's Weekend. When hotels in Athens are turning people away for months before. The idea that they couldn't rebook that room -- on the busiest weekend of the year -- is either dishonest or incompetent. And then the cherry on top: I received a cancellation confirmation email Saturday morning, which gave me genuine hope that someone with a pulse had reviewed my situation and done the right thing. Nope. Turns out the system auto-cancelled when I missed check-in -- and then staff **manually re-entered my reservation knowing full well I wasn't coming.** That is not a clerical error. That is a choice. I have kids at OU now. I will be making the trip from California multiple times a year for the next three years. I was fully prepared to be a reliable, repeat customer -- someone who picks the OU Inn on principle, even when better options exist. That's what loyalty looks like. What I experienced in return was rigidity, indifference, and staff that were, frankly, rude about it. To management: you had every tool to make this right. A waitlist. A goodwill gesture. Basic human flexibility on the most in-demand weekend of your year. You chose none of them. For $450 (refund for one night), you've lost a customer who was already sold on you.

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    Ohio University Inn & Conference Center
    Ohio University Inn & Conference Center
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    Buddys Lounge - lounges - Updated July 2026

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