I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.

We've been going to Alex at Sure Shot for about 12 years. He does OUTSTANDING work and has worked…read moreon several cars for us. My husband had a car restoration business for several years and took all his cars to Alex for paint and body work. I own a Lexus and won't ever let anyone else do paint or repair. You really should go to Sure Shot. You won't be disappointed!

I was back into in a parking lot at a wedding... sure shot was recommended to me. I went to get an…read moreestimate for the repair. A deposit was made, and parts were ordered. Once they came in, they were painted. Meanwhile, I was able to use my car until everything was ready to install. I took in my care and picked it up the next day. The process took about 10 days. The work on my car looks great! I highly recommend them, I will use them again if needed.

I went to two brothers awesome services ten out of ten recommend friendly speedy serviceread more

I flew in from out of town to pickup a vehicle from the auction with the intention of driving it…read moreback to Florida. I immediately noticed a problem with the torque converter and started to call around so I can get a shop that can put a fluid in the transmission to get me by. I know it's a band aid solution but I called Marco at 5pm and he graciously allowed me to come in. He was SLAMMED and yet managed to get me in. We both know it's a temporary fix and he set the proper expectation. Needless to say it got me on the road and headed back to my family. Most shops would take advantage of people from out of town especially knowing I wouldn't take it back to him if there was an issue but they did an honest, perfect, and clean job. They didn't have to bend over backwards to take care of me but they did. This shop is busy for a reason. It would be foolish to consider taking your vehicle anywhere else. Thank you!!!!!

Brad is a whoot and very friendly!!…read more He's serviced our cars many years and after our wreak he put my car back together as if it came off the showroom floor. I appreciate the cost of oil changes and different things he does for our family cars. I'd recommend this location for your car needs. It's reasonable and conveniently located by our neighborhood.

Brad the owner of Royal Automotive is fair, he shows and educates customer on what is needed and…read morewhy needed to safely and to affordably repair vehicle. It is very easy to go in person, call or text communicate. Well worth the drive or have vehicle(s) sent to Royal Automotive in Seagoville Tx! All of our families' vehicles will go here for service & auto care! I am a real customer!

I have been doing business with Sense Auto for years and I like their service…read more Tune ups, break service and air condition work. Never took back for rechecking

I brought my car here to get my lights fixed (main problem) & to get my windshield wipers fixed…read more when I got the call back for the quote I missed the call and had to call back. a man answered the phone I told him the reason for my call & he informed me what needs to be fixed was a combination switch at $350 I agreed to the work. When I was called back letting me know the car was ready the lady behind the counter told me great news we didn't have to fix the lights at all which really threw me cause the man MEVER ONCE told me that one of the reason I brought the car in didn't need work at all (I would've went to pick my car up & would t had agreed to get my windshield wipers fixed at that time). when I picked the car up & checked the lights the parking & garage he brights came on but not my regular lights. I showed the girl behind the counter & she told me which really threw me that those lights had a sensor and only came on at night (which I know they don't I've been driving this car for years) & if that was true then how would I be able to drive my vehicle in the rain during the day that made no sense & I kind of felt like they didn't want to be bothered to fix cause I've never heard that a light that has a switch in the vehicle only can come on during the night that made no sense to me! I'm very upset by this again had the man told me during the quote the lights didn't need to be fixed I wouldn't have gotten any work done. the lady told me that when they were in the dark garage the lights came on but that's why I'm here at your shop because there's a problem the lights she be coming on. as well the interior lights don't come on so there is an issue and I wish I never would've taken it here. just cause my family has used them I wish I didn't cause I'm very unsatisfied! please someone else let me know if lights on at 2001 mercury grand marquis have lights that only come in a night. that's crazy. I've been driving this car for years & I know which direction I turn this knob to turn the lights on!

Update- Took my car to the original shop in Dallas (they're also BBB accredited) I mentioned in the…read morereview, and wouldn't you know, they were able to fix the issue by cutting out a piece of plastic to access the bolt and repair/replace it, then did my alignment. Car feels great now, avoid this shop, or at least get a second opinion before handing over ANY money to this place.

We've used Jason and his guys for several years and there is no better place around to get your car…read morerepaired or serviced. I'll repeat others' words like honest and trustworthy, but they go far beyond that. I wont take my cars anywhere else.

We found great reviews on our neighborhood app, so we took our 2008 Taurus in to get our air…read moreconditioning fixed. Since we were planning some travel, they also did an inspection of fluids, etc. and let us know we should look at our back brakes and quoted us a price should we want to fix them now. Air conditioner works great and we needed to wait on brakes, but are grateful for the full auto check they provided. We feel that Murdoch and Son is a reliable and fair automotive repair shop based on our experience. We will recommend them to our family and friends.

On Tuesday June 8th 2024 I took my F250 in to check the codes. It was running very rough and the…read morecheck engine light was on. I dropped it off in the morning before 8. My wife took me to work. By 9:51 i received a text with the quote; over $11,300.00 dollars and it said engine replacement. I did some research and found out it could be my VVT (variable Valve Timing) could possibly be clogged. I did two engine oil flushes changing filters between flushes. Put new oil in and it hasn't happened since. Today it is 6/2/2025 and it is running great. Do yourselves a favor and don't take your ride any where near this place. I have the quote printed and the original text message they sent me if anyone cares!

They were transparent about the timing, the pricing and even assessed my suv for other issues and…read morerecommended a timeframe to get those addressed. I didn't know what to buy or what to get and they said I was in safe hands with them. Car rides a million times better and though they may not be the cheapest option, I like the fact that they are close to my house and that there's a tangible shop I can go to if there are future issues rather than a mobile mechanic who may just disappear on you.

This repair shop used to be a neighborhood icon. I've been back twice since Eddie sold it and the…read morequality and care of service has gone is subpar to the standards in effect under the guidance of the past owners. Rick seemed to actually care about customers while working there with Eddie. And Sal just lacks any kind of follow through on questions. It's a bummer because I now I don't have a trusted space in OC I can rely on. I'm sharing this because of a recent visit and because people need to know it's not Eddie and Sue's shop any more.