Excellent measuring and shopping and installation service. Quality service, quality products and…read morefair pricing, so overall excellent value. Highly recommend!

No follow up after appointment. Three wasted hours and several emails later no responseread more

Blind repair. They only took 25 minutes to do it and reasonable prices. Highly recommend.read more

New ownership is great! Very professional, service was excellant. I am so pleased with my new…read morewindow treatments. The installer that came to my house was extremely professional and knew what he was doing. Would highly recommend this place to anyone.

The staff at Zinga's is impressively professional…read more Chris was a pleasant and detail oriented installer as was his assistant, and Fred the manager. Tracy in sales was very helpful when there was a hiccup after my original sales contact resigned. And Marissa, well she is one of the most professional, kind and understanding representatives of a business that I have encountered. She replied promptly, always provided updates when promised and highly contributed to a successful installation.

We chose Zinga's because of its reputation and the emphasis it places on customer service…read more Unfortunately, our experience has been the exact opposite. In March, we paid a 75% deposit on a $14,000 order for motorized patio shades. We paid the remaining 25% on Memorial Day, the day of installation. We were told the installers would arrive between 12:00 and 2:00 PM. They didn't arrive until approximately 4:30 PM. When they arrived, they asked where the electrical power source was. I explained that we had specifically paid extra for rechargeable battery motors so that no electrical wiring would be needed. Instead, they installed plug-in motors with long white power cords hanging from our black shades. The next business day, I contacted Zinga's and was eventually told they had ordered the wrong motors and would have to replace them. No timeline was provided. Several weeks later, I was notified that the correct motors had arrived and was given an installation date of July 13. I called and explained that, because this delay was the result of Zinga's mistake--not ours--I hoped they could move us up in the schedule. They declined. Then, on July 13, no one showed up. When I called, I was told that I had not confirmed the appointment, even though I had confirmed it during my earlier phone call when discussing the installation date. Rather than acknowledging the confusion or attempting to make it right, I was told I would simply be placed back in the queue for the next available installation date. At this point, Zinga's has had the majority of our money since March and the full $14,000 since May, yet we still do not have the product we purchased. We have now missed much of the summer waiting for patio shades that should have been installed months ago. Perhaps the most disappointing part of this experience has been the complete lack of accountability. Throughout this process, no one has apologized for ordering the wrong product, for the installation delays, or for the missed appointment. No one has offered any accommodation or demonstrated any sense of urgency to correct a mistake that was entirely on the company's side. Mistakes happen. What customers remember is how a company responds when those mistakes occur. Based on our experience, Zinga's has fallen far short of the level of customer service that led us to choose them in the first place. I hope others don't make the same mistake we did in trusting Zingas.

I was shocked by the uncourteous and dangerous driving of an employee in one of your branded…read morevehicles today. The driver was swerving oddly across the road, to the point where I honestly didn't know if they were on drugs or under the influence. On top of that, they aggressively brake-checked me on the highway. This was totally unprofessional behavior and a massive safety hazard. This business is definitely not worth braking for. I will be reporting this incident to the Better Business Bureau

My very beautiful Hunter Douglas blinds need a new pullcords. They were able to fix them in less…read morethan 24 hours and for a very reasonable Tim was very helpful. . Thank you.

Not me blinds and shades came out cleaned my blinds and windows. My blinds looked as good if not…read morebetter than new and I didn't realize how dirty my windows were! Thanks not me blinds and shades! I would totally recommend this company!

From the owner: On-site Ultrasonic Blind And Shade Cleaning as well as window cleaning, Blinds sales, Gutter…read morecleaning ,House soft wash and concrete surface cleaning

Monica was very responsive to my Yelp request. Roy came to…read moreour house and was helpful and professional with an estimate. He also did a good job with measurements too. Bobby did the install today. He was also professional and did a quick, nice job with the installation.

I believe this company has lost its luster…read more They were "five star" when I had 25 window blinds and four electric blinds installed eight years ago in my new house. The product was good and the installation was flawless. But now eight years later they seem to put the customer last. This evaluation stems from a recent encounter when I requested help from the company after a battery for one of my electric blinds wouldn't accept a charge. Their immediate recommendation was to replace the motors for all four electric blinds at a cost around $1,000. Needless to say, I was stunned by their recommendation. I was pretty sure it was either a bad battery or a bad charger. They offered to send a technician out to assess my problem as long as I agreed to pay a $150 trip charge. Well that offer just sucked all the joy out of me. Instead, I asked if I could speak with a technician so I could describe what I discovered after conducting some basic testing. They said they would have someone call me, but nobody did. Further testing supported my belief that the charger was bad. I found an exact replacement online for the device I had, but the manufacturer had discontinued it. That told me everything I needed to know. I found another charger on Amazon for $15 and it was delivered the next day. Thank you Amazon. The new charger worked. Problem solved. I have to say I was extremely happy that $15 for a new charger saved me from spending $1000 to replace four window blind motors.......plus a $150 trip charge (eye roll here) .... :). Bottom line: they might still do good installations, but their follow-up support needs some work.

They don't deserve a single star. Horrible. 5 months after I contracted for shutters, I have holes…read morein my walls, shutters that were made much too big for the windows - they installed them anyway, taking 8 hours to do 3 windows. The shutters slats don't open because they hit the wall rather than the window clearance. I was told it would be fixed 4 in 4 weeks. I called after 5, spoke to the president and he told me he's look into it. I called twice more that week and texted him twice. Crickets. I gave them time to fix it and ONLY called after I gave up and posted a negative review. That phone call was to berate me for not "knowing" that after 5 months they were going to reorder them. I lost thousands because they continued to screw up, blame others, and ignored me. I won't give them another chance. A verrry expensive lesson.