Steve and Sam were excellent to work with. The process was very easy from the initial meeting to…read morethe installation. Highly recommend to anyone in the market for blinds.

It is so hard to find someone to repair blinds. But The Blind Man came through! Courteous, fast,…read moreprofessional, reasonable. Of course, they also sell and install blinds, shutters , and shades. They also clean them. Call them!

Blind repair. They only took 25 minutes to do it and reasonable prices. Highly recommend.read more

New ownership is great! Very professional, service was excellant. I am so pleased with my new…read morewindow treatments. The installer that came to my house was extremely professional and knew what he was doing. Would highly recommend this place to anyone.

They asked for my address and phone number, to see if I was in their service area…read more No reply when I sent them the information. I resent a query and they responded that I would get a call the next day. Still haven't received a call...it would have been nice to know if they were too busy or the job was too small. I have moved on to another company

Jami was awesome to work with. To begin, she was extremely responsive. Some other blind companies…read morewere quoting a couple weeks before they could give come measure and put together a quote and Jami was out in about two days! She had plenty of options for types of blinds, styles, fabrics, options, etc. She listened to our needs and recommended products based off that. And her pricing is extremely fair. We knew going into this that nice window coverings weren't going to be cheap, but some other places quoted more than a new car! Jami came in exactly in the ballpark that we were originally expecting (hoping), and we didn't have to compromise on our quality or style. She was spot on with her timeline. Even in the midst of the pandemic where everything is delayed, the blinds were installed on the days we were originally scheduled (about a month after we purchased). That consistency says a lot! The installation was seamless as well. Jami and her installer, Michael, arrived exactly when they said they would (no 4 hour window)! And Michael was cleaning up and packing up within minutes of when she said they'd be done. We will definitely find Jami for any future needs and we have already recommended her to a few friends!

The staff at Zinga's is impressively professional…read more Chris was a pleasant and detail oriented installer as was his assistant, and Fred the manager. Tracy in sales was very helpful when there was a hiccup after my original sales contact resigned. And Marissa, well she is one of the most professional, kind and understanding representatives of a business that I have encountered. She replied promptly, always provided updates when promised and highly contributed to a successful installation.

We chose Zinga's because of its reputation and the emphasis it places on customer service…read more Unfortunately, our experience has been the exact opposite. In March, we paid a 75% deposit on a $14,000 order for motorized patio shades. We paid the remaining 25% on Memorial Day, the day of installation. We were told the installers would arrive between 12:00 and 2:00 PM. They didn't arrive until approximately 4:30 PM. When they arrived, they asked where the electrical power source was. I explained that we had specifically paid extra for rechargeable battery motors so that no electrical wiring would be needed. Instead, they installed plug-in motors with long white power cords hanging from our black shades. The next business day, I contacted Zinga's and was eventually told they had ordered the wrong motors and would have to replace them. No timeline was provided. Several weeks later, I was notified that the correct motors had arrived and was given an installation date of July 13. I called and explained that, because this delay was the result of Zinga's mistake--not ours--I hoped they could move us up in the schedule. They declined. Then, on July 13, no one showed up. When I called, I was told that I had not confirmed the appointment, even though I had confirmed it during my earlier phone call when discussing the installation date. Rather than acknowledging the confusion or attempting to make it right, I was told I would simply be placed back in the queue for the next available installation date. At this point, Zinga's has had the majority of our money since March and the full $14,000 since May, yet we still do not have the product we purchased. We have now missed much of the summer waiting for patio shades that should have been installed months ago. Perhaps the most disappointing part of this experience has been the complete lack of accountability. Throughout this process, no one has apologized for ordering the wrong product, for the installation delays, or for the missed appointment. No one has offered any accommodation or demonstrated any sense of urgency to correct a mistake that was entirely on the company's side. Mistakes happen. What customers remember is how a company responds when those mistakes occur. Based on our experience, Zinga's has fallen far short of the level of customer service that led us to choose them in the first place. I hope others don't make the same mistake we did in trusting Zingas.

I was shocked by the uncourteous and dangerous driving of an employee in one of your branded…read morevehicles today. The driver was swerving oddly across the road, to the point where I honestly didn't know if they were on drugs or under the influence. On top of that, they aggressively brake-checked me on the highway. This was totally unprofessional behavior and a massive safety hazard. This business is definitely not worth braking for. I will be reporting this incident to the Better Business Bureau

My very beautiful Hunter Douglas blinds need a new pullcords. They were able to fix them in less…read morethan 24 hours and for a very reasonable Tim was very helpful. . Thank you.

Recently purchased blinds at Drapery Street and worked with Talitha. Even though we walked into…read morethe store without an appointment we were greeted and offered help with our selection right away. We worked with Talitha and she was extremely knowledgeable about every type of blind and there are a lot of types of blinds. She subsequently came to my home and measured and gave us a lot of good decorating suggestions. We ended up doing three windows. The installer was fabulous. Everything looked wonderful when he left. The store made sure they followed on all appointments. We were very satisfied with the whole experience and when I am ready to do drapes for my home I will be going back to them. Their drapery selection was amazing also. I wholly recommend Drapery Street. Margo Schumacher

An incredibly reliable source to refer clients needing quality and custom window coverings. Highly…read morerecommended for anyone looking to dress up their windows.

Monica was very responsive to my Yelp request. Roy came to…read moreour house and was helpful and professional with an estimate. He also did a good job with measurements too. Bobby did the install today. He was also professional and did a quick, nice job with the installation.