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    Adkins Drapery & Blinds

    4.0 (4 reviews)
    Open 10:00 am - 5:00 pm

    Services - Adkins Drapery & Blinds

    Window treatment installation or replacement

    Motorize existing window treatment

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    Recommended Reviews - Adkins Drapery & Blinds

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    1 year ago

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    9 months ago

    No follow up after appointment. Three wasted hours and several emails later no response

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    4 years ago

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    6 years ago

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    In Style Blinds

    In Style Blinds

    4.2
    (5 reviews)

    They asked for my address and phone number, to see if I was in their service area…read more No reply when I sent them the information. I resent a query and they responded that I would get a call the next day. Still haven't received a call...it would have been nice to know if they were too busy or the job was too small. I have moved on to another company

    Jami was awesome to work with. To begin, she was extremely responsive. Some other blind companies…read morewere quoting a couple weeks before they could give come measure and put together a quote and Jami was out in about two days! She had plenty of options for types of blinds, styles, fabrics, options, etc. She listened to our needs and recommended products based off that. And her pricing is extremely fair. We knew going into this that nice window coverings weren't going to be cheap, but some other places quoted more than a new car! Jami came in exactly in the ballpark that we were originally expecting (hoping), and we didn't have to compromise on our quality or style. She was spot on with her timeline. Even in the midst of the pandemic where everything is delayed, the blinds were installed on the days we were originally scheduled (about a month after we purchased). That consistency says a lot! The installation was seamless as well. Jami and her installer, Michael, arrived exactly when they said they would (no 4 hour window)! And Michael was cleaning up and packing up within minutes of when she said they'd be done. We will definitely find Jami for any future needs and we have already recommended her to a few friends!

    Zinga's Indianapolis

    Zinga's Indianapolis

    3.2
    (108 reviews)

    The staff at Zinga's is impressively professional…read more Chris was a pleasant and detail oriented installer as was his assistant, and Fred the manager. Tracy in sales was very helpful when there was a hiccup after my original sales contact resigned. And Marissa, well she is one of the most professional, kind and understanding representatives of a business that I have encountered. She replied promptly, always provided updates when promised and highly contributed to a successful installation.

    We chose Zinga's because of its reputation and the emphasis it places on customer service…read more Unfortunately, our experience has been the exact opposite. In March, we paid a 75% deposit on a $14,000 order for motorized patio shades. We paid the remaining 25% on Memorial Day, the day of installation. We were told the installers would arrive between 12:00 and 2:00 PM. They didn't arrive until approximately 4:30 PM. When they arrived, they asked where the electrical power source was. I explained that we had specifically paid extra for rechargeable battery motors so that no electrical wiring would be needed. Instead, they installed plug-in motors with long white power cords hanging from our black shades. The next business day, I contacted Zinga's and was eventually told they had ordered the wrong motors and would have to replace them. No timeline was provided. Several weeks later, I was notified that the correct motors had arrived and was given an installation date of July 13. I called and explained that, because this delay was the result of Zinga's mistake--not ours--I hoped they could move us up in the schedule. They declined. Then, on July 13, no one showed up. When I called, I was told that I had not confirmed the appointment, even though I had confirmed it during my earlier phone call when discussing the installation date. Rather than acknowledging the confusion or attempting to make it right, I was told I would simply be placed back in the queue for the next available installation date. At this point, Zinga's has had the majority of our money since March and the full $14,000 since May, yet we still do not have the product we purchased. We have now missed much of the summer waiting for patio shades that should have been installed months ago. Perhaps the most disappointing part of this experience has been the complete lack of accountability. Throughout this process, no one has apologized for ordering the wrong product, for the installation delays, or for the missed appointment. No one has offered any accommodation or demonstrated any sense of urgency to correct a mistake that was entirely on the company's side. Mistakes happen. What customers remember is how a company responds when those mistakes occur. Based on our experience, Zinga's has fallen far short of the level of customer service that led us to choose them in the first place. I hope others don't make the same mistake we did in trusting Zingas.

    The Window Valet

    The Window Valet

    3.2
    (26 reviews)

    I believe this company has lost its luster…read more They were "five star" when I had 25 window blinds and four electric blinds installed eight years ago in my new house. The product was good and the installation was flawless. But now eight years later they seem to put the customer last. This evaluation stems from a recent encounter when I requested help from the company after a battery for one of my electric blinds wouldn't accept a charge. Their immediate recommendation was to replace the motors for all four electric blinds at a cost around $1,000. Needless to say, I was stunned by their recommendation. I was pretty sure it was either a bad battery or a bad charger. They offered to send a technician out to assess my problem as long as I agreed to pay a $150 trip charge. Well that offer just sucked all the joy out of me. Instead, I asked if I could speak with a technician so I could describe what I discovered after conducting some basic testing. They said they would have someone call me, but nobody did. Further testing supported my belief that the charger was bad. I found an exact replacement online for the device I had, but the manufacturer had discontinued it. That told me everything I needed to know. I found another charger on Amazon for $15 and it was delivered the next day. Thank you Amazon. The new charger worked. Problem solved. I have to say I was extremely happy that $15 for a new charger saved me from spending $1000 to replace four window blind motors.......plus a $150 trip charge (eye roll here) .... :). Bottom line: they might still do good installations, but their follow-up support needs some work.

    They don't deserve a single star. Horrible. 5 months after I contracted for shutters, I have holes…read morein my walls, shutters that were made much too big for the windows - they installed them anyway, taking 8 hours to do 3 windows. The shutters slats don't open because they hit the wall rather than the window clearance. I was told it would be fixed 4 in 4 weeks. I called after 5, spoke to the president and he told me he's look into it. I called twice more that week and texted him twice. Crickets. I gave them time to fix it and ONLY called after I gave up and posted a negative review. That phone call was to berate me for not "knowing" that after 5 months they were going to reorder them. I lost thousands because they continued to screw up, blame others, and ignored me. I won't give them another chance. A verrry expensive lesson.

    Adkins Drapery & Blinds - blinds - Updated July 2026

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