Terrible experience!! I booked the reservation, confirmed…read morethe morning of the reservation was available. Hired a uber to take me to pick the car up and after arriving and waiting 45 minutes in the lobby the car wasn't available to rent. With approximately 25 cars in the lot available to rent I asked if I could rent anything and the answer was no.... No saying give me a minute to look or anything just no! I walked outside called customer service she said she would give me a free one day rental and I have no received that either through my email. I would NOT recommend this place. Poor customer service!!

Beware! I rented a car and returned it 1/6/25. 2 months later I received a letter in the mail…read morestating I had returned the car with damage and they were charging me for it. I asked to receive pictures and the other documentation they had. They sent pictures with no date on them. A report stated the date of loss was 1/13/25, which is a week after I returned it. They sent a picture of the mileage which was 25 mile more than the amount on the odometer when I turned it in. Someone obviously drove the car after I returned it and caused the damage. I'm still waiting on this to be resolved. I absolutely will not pay this

One of the most helpful and smooth rental car experiences we ever had!…read more And we left some stuff in the truck which we realized the next dayNot only were they nice in the online and didn't act upset they had to help (yes - I'm talking about you, Avis) they quickly found it and set it aside for us to pick up Couldn't recommend more!

I don't know if it was because I am black, a woman, or simply a random citizen but the manager…read moreviolated store policy by asking personal information that he began writing on a paper form attached to a clipboard. I have been a customer of Enterprise for decades. This man would not rent to me unless I gave contact information of people I know, and where I work. He wanted more information but I engaged in pushing back at that point. I made a formal complaint. I also verified that this was not store policy. Beware. I would avoid that place like the plague.

Had a rental car went to return it lady working on x mas eve left 12 minutes early and I had to use…read moredrop key box I called customer service and they assured me I wouldn't be charged late fee.i went to make Shure in person the lady same one whom left early not only charged me Xtra day for rental she changed me gas fee stating I didn't fill car back u. Car was untouched I said you didn't check gas it was filled up miss . She wouldn't go out to verify then she seen the look on my face and stated she was going to review camera and I would be refunded for late fees no one could do anything for 5 days .this is a nightmare I deal with Ms Linda only this other lady is unprofessional and arrogant.

Dayton AIRPORT I…read moredid the pre check and I'm still in line after a solid hour. don't rent from them

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

Top notch service from mechanics that don't invent issues to fix. Im going here whenever my car…read morebreaks down. I took my car in because my transmission light came on, and they had it fixed in two days and way cheaper than i thought it would be. Friendly staff, and I lived close enough they even gave me a complimentary ride to and from the shop.

My car broke down and I was in Dayton. Had the car towed to the dealership, and asked about a…read morerental. They sent me down the street to Enterprise, which "though" they might be able to get me a pick up truck. Nope. Called my son and he said he had just the solution...and brought me here to his go to spot. At first they said I needed to book in advance, but when I explained my situation they quickly found me a car. It was a Hyundai Electra, and I gotta say, I loved it. So much I'm buying one. I always used to drive Hyundai's but for many reasons I decided to keep my husband's jeep after he passed. They were busy when I returned, and said I was a gallon low (even though I just filled up!) and charged me a $15 fee for that. Oh well, I had a car for more than a week and that was what I needed. And I like supporting local businesses.

Budget Car Rental company "We simply just don't care!" What…read moreyou may not know that Avis and budget merged or one bought the other at some point. You may remember that Avis used to be the number two car rental company in the United States. And their motto : "We try harder" Well obviously after the merger Budget Rent-A-Car has changed their motto to "We simply just don't care!" The story of my 70 year-old wife and my three year-old grandchild along with my daughter and son-in-law in the airport at 2 o'clock in the morning the counter person telling my daughter that they didn't have the car that she reserved online. And then went on to explain to her that my daughter must not be very bright, and that reserve doesn't mean rented. No matter what they didn't have any cars. And there was nothing they could do. That's funny to me when they say there's nothing they could do. They have seven other budget lots in Indianapolis. Not only could they not get a car over in time for my children's flight they couldn't go get one when they realized they didn't have one and they rented the reserve car. We simply just don't care. It's as simple as that. It's overtly and obviously the budget Rent-A-Car Moto. My daughter called Budget Rent a car customer service today. Thinking maybe they could do something with the fuel bill. The four hours of inconvenience. The lack of human decency and common courtesy from the staff. And the customer service lady said in essence "We simply just don't care!" I get it. The reason there is very little customer service left is we don't demand it. What Budget/Hertz Rent-A-Car knows is" It doesn't matter how many 'one stars' they have. Doesn't matter that their Facebook page is filled with complaints. They don't even bother to hide them anymore. It doesn't matter if people are inconvenienced, that people are mad at them, because the facts remain. #1. People have short memories. #2. And The Big One For Them Is That They Know When The Top Car Rental Providers seel out of Cars When they are the Only Ones That Have Cars Left No Matter How Mad People Are At Them people will come to them to have a car. THey don't care if their customers don't come back to them!! There's 346 million people in the USA they'll still have a customer. So When if it doesn't matter if your rental car is there when you get there to pick it up then Budget Rent-A-Car is the place for you. To Budget Rent a car if your reserved car is there great! if it's not that's OK too. Because Budget rent a car their motto must be: "We simply just don't care"

Extremely helpful staff family owned business that actually cares about the customers. Joe and…read moreBlake are very knowledgeable and won't steer you wrong! Very informative and seem to really care about you versus all the big dealerships. They offer quality cars and stand behind their sales and will help You every step of the way. And OH DUD I MENTION there is zero pressure unlike the other dealers. Great selection too. They also pay very well for trade ins. Highly recommend them !!!!!

Just financed a car here. Great service and they explained everything in great detail. Highly…read morerecommend!!