Hi everyone , I just just Buy t a very nice VW Passat ,we…read moreare very happy with the Car and the sales Staff. the ware very friendly and professional . Thank you Guys Regards Klaus Weber .

This was my second purchase, and my first one was perfect for the 3 years that I owned it. For this…read morerecent purchase, everything that was indicated that needed replacement (nothing immediate) was taken care of, and I am very happy with the service as well as the selection. Easy to deal with!

I went to the Service department for my Tribute and they were great…read more Jack was super friendly and honest, a pleasure to work with. They did great work. They fixed what another dealership did incorrectly and told me about it. Good guys.

Worst experience as Hyundai customer, went it for a warranty repair…read more Joelle forgot to book my rental car, she then do a reservation at Enterprise but they had no cars. Why send me there if there's not car?? Was told the car ready at 4pm Then when I arrive at 4pm I'm told it needs an alignment and I have to wait... The GM took me in his office not to apologize but rather to lecture me about how my last name is German and thats why I'm not happy and hard to please. What?? I had wasted a whole day waiting for a rental which Enterprise didnt have. I never was able to go to work and visit my clients. Then I finally get my car after another hour wait and the rigid carpet from the drivers side was missing... The car wash guy said he didn't see it. No one would help me until one mecanic was nice enough, a white guy mind you. I was treated horribly as a customer, like all that happened was my problem because I'm a white woman with a German last name??? You should really review how dealerships address the service. I've been a Hyundai customer for 15 years, 3x purchases and this is very disappointing and feel like changing brands. I cannot believe the treatment I got today!!! This dealership does racial profiling against white women....what the hell???

Just spoke with George Popescu, Gen. Mgr. regarding my negative comment under Customer reviews…read moreabout the Elantra 2013 purchased there. Claims the car was checked completely before purchase and in good condition. Is that why the coolant was all the way at the bottom of the reservoir when I received the car? The horn wire was cut? The steel base running around the entire car is heavily rusted and soft which limits the life of the car? Back rim was heavily damaged? Front right rim is crooked etc. etc.? His verdict: Sell the car, take the loss, and buy another one. This dealership truly does not care about the customer whatsoever only the sale. He got frustrated and ended the conversation without offering to repair any of the damages. This dealership is Not to be trusted whatsoever. Their interaction with clientele leaves a lot to be desired. I do Not recommend this dealership.

service is perfect, 10/10 experts in their domain…read more owners and nice and welcoming helped me find what me and my family needed for the best deal

Great services from George Kaklamanos and Mena Sargious. They answered all my questions and I got…read morethe car I wanted which is a GTI 380 Autobahn 2024 manuel. I love the car. I recommand this dealer.

We bought our car here. Everyone we dealt with was very professional. There was never any…read morepressure to buy so that was a definite plus. We had to revisit a few times and test drive a few vehicles before making our decision. We are extremely happy with our purchase. We got a dent from being doored. Is that even a word? Anyways, after getting an estimate in Toronto for way too much money, we came back to this location and we received the best service possible. The dent is completely gone and there is basically no evidence of any ding whatsoever. These guys know what they're doing and I trust them 100%. I highly recommend this location for their sales, service, and body shop. Thank you for making my car look brand new again!

If all BMW dealerships are run like this one I'm selling my car and going for another brand. These…read morepeople are so unprofessional and Louis doesn't even look like he knows he's working most of the time I was there.

It was a really bad after-sales experience. This BMW after-sales service staff had no professional…read moreability and correct working attitude. I came here today just to replace the windshield wiper, but was treated rudely and unreasonably by the staff of BMW WEST ISLAND, and even discriminated against! This is not allowed by national laws. Please note that his name is Mathieu Garcia and his position is Parts & Accessories Specialist. The cause of the incident was that my wife did not know the year of her car and could not quickly cooperate with the employee to find the corresponding accessories. But we were sincere and drove the car into their workshop. He only needs to look at it to determine the model. Maybe he feels this wasted his time, right? ! After I asked whether I could help with checking, his attitude was extremely bad, and at the same time he provoked my wife and me with insulting expressions and language. In response, I seriously pointed out his work mistakes and wrong attitude, and asked him to apologize. He responded very unreasonably. He said I was yelling at him and asking us to Get OUT! Attention everyone, this BMW employee is asking his customer to GET OUT! ? Then, what is even more ridiculous is that he used discriminatory abuse and yelling at us, asking me why I can't speak French or do not communicate in French? Yes, I speak English, is this wrong? Speaking English will become the reason why your employees do not provide reasonable after-sales service to me? Or, does BMW WEST ISLAND only sell cars to French-speaking customers? That's ridiculous... I also want to tell you that my wife, her French is very good, and after seeing Mathieu's malicious treatment of us, she made a recording. We will go to BMW CA and CDPDJ QC to complain.about this discrimination. Just to get a reasonable apology.

Experience de Mai 2025. Belle vitrine,personnel courtois…read morependant la vente.Apres c'est une toute autre histoire ! Impossible de parler au service apres vente.Une catin filtre les appels ou demande de reseignement vous laissant croire qu'elle vous transfert au service...l'appel n'aboutie jamais ou un repondeur vous dira qu'ont vous rappelera...Mais ca n'arrivera jamais !Vous passez en personne et ont vous envoit chier parce que vous avez pas de rendez-vous.$42000 plus tard,le lendemain vous n'etes meme pas capable d'obtenir quel type d'huile moteur mon vehicule utilise presentement ! PASSEZ OUTRE de Subaru des Sources !!!! Garage Maffieux probablement. Si vous avez fait la betise d'achetter chez eux allez faire faire vos entretiens ailleurs ils vous accueilleront a bras ouverts !

Personnel courtois et sympathique. Service en français, surprenant pour l'ouest de Montréal. Tout…read morese déroule bien jusqu'à la livraison, une fois la livraison effectuée, tout le monde disparait. 800$ pour une inspection/certification mais aucun rapport! Promesses non respectées ! Quasi impossible de savoir si le changement d'huile à été fait! Aucun suivi de satisfaction! Le ménage du coffre à gants n'a pas été fait, restait beaucoup de documents personnels de l'ancienne propriétaire. J'oserais jamais acheter un véhicule neuf chez ce concessionnaire !