Darryl promptly answered the phone and could come in an hour, he offered us two options for fixing…read moreour problem which was stripped plastic gear sprocket inside the Craftsman 1/2 hp opener that was 13 years old. We chose the less expensive option - to repair it - and it got done same day, including a general tune-up of the system. Very happy.

Experienced a garage door failure (excessive force error) and called for service at 9:00am. The…read moregentleman arrived by noon and in short order identified the problems and got that repaired as well as identifying a number of installation issues with the other door which he also remedied. All this at a very reasonable cost (I was expecting about twice the bill). Can't recommend enough based on this service. I also have learned my lesson and will get the doors serviced every couple of years going forward.

Top notch customer service!! From my anxious after hours phone call with Cathy, to the skilled…read morerepair job done by Josh. I was reassured by Cathy that she was sending out an excellent technician and he arrived in the time frame she said. Then Josh arrived and proceeded to fix my garage door with expert professionalism. Quickly, competently, and also while reassuring us that it could be repaired that very evening. It's running smoothly as can be and I'm so relieved! Thank you Cathy and Josh!! Kristine

Excellent service; knowledgeable, personable and respectful…read more After a disappointing experience with Harbour Doors, I can't say enough good things about the Tedford team. They have performed annual service on our garage door. We once had a problem with the doir sensors and the Owner came out personally on his way home that evening to fix the problem, so that we could close the door that evening.

I can not express this strongly enough...DO NOT DO BUSINESS WITH THIS COMPANY. I booked an on line…read moreappointment with this company in the evening for service the following morning. Got an email Even the next morning, requesting pics of my garage door springs. I sent the pictures and waited...and waited...and waited. I finally phoned late in the afternoon, and was told, by an aggressive, arrogant person, that I could not get an appointment for a couple of weeks...unless I paid an extra emergency fee. She ignored my statements that I had an appointment. I filed a review with the better business bureau, and got a call from another lady from this Tedford Doors. She was even more long winded, arrogant and aggressive. I could not get a word in edgewise. I did get my door fixed by another garage door repair company in Langford. He was quick, efficient, and very well priced.

Trying to call but apparently doesnt like answering the phone...? I have tried a few times in the…read morelast 2 days but it just rings on. I did get as weird text message from a unknown # stating an error and I needed to provide an acceptable # or an access code. Not a one-off either, it sent that to me 3 times at least. Just because my cell happens to be a Washington state cell # while I live in Parksville seems to be the issue. If you want to be a well-known handyman in this area you are going to have to answer the phone soon or later. And I agree, not everyone uses social media so what good is it if you base your business on that alone? Zero value so far!!!

No contact information? How is someone supposed to reach you? A phone number or even an email…read moreaddress would help. Not all of us use social media.

On time, great service, knowledgable. Professional, attention to detail, good work ethic, good…read moreprice. Highly recommend.

Excellent service. Colin's attention to detail was impressive to say the least. He removed the…read moreold doors and took them away for us. His work was done in a timely manner and he left the area clean and free of any debris. He made recommendations regarding care of the door, rollers, springs, etc. His pricing is more than competitive. He is knowledgeable, polite and more than willing to answer any questions. We would highly recommend him to anyone.

From the owner: With over 25 years of experience, let the professionals at Partridge Overhead Doors help you with…read moreyour garage door needs