Brookside Cabins is the place to stay for awesome accommodations, tranquillity, nature at the foot…read moreof the Shenandoah mountains and even food! *The hot tub was a huge plus!* The staff is awesome and a huge shoutout to the manager, Kristina! Had a wonderful 2 day mini vacation. Will definitely return for more pampering!

We came to Shenandoah Valley for a winter experience and took advantage of some of the great winter…read moredeals (all rate 25% off plus third night was 40% because we booked before Thanksgiving) offered by Brookside. Unfortunately, because of our choice of year, we ran into a few problems, all of which were addressed promptly and satisfactorily by the owners of Brookside. And, because of that, we are in position to review several of the cabins! We booked Cabin 9 and battled through crazy DC drivers who freak out over a literal two inches of snow (aside: seriously DC-area, get it together!) Diane in the gift stop called us that morning to warn us of the impending snow and to let us know that if we ended up arriving late, they would leave the key for us under the doormat. Amazing foresight and we really appreciated her call. When we walked into our cabin, the bathroom sink was overflowing and not draining. Turns out the cold winds had frozen the drainage pipes and Cabin 9, being at the end, got the brunt of it. Cece and Bob, the owners, came down immediately and gave us our choice of cabins. We chose number 2, which is a cozy space with a hot tub, angled bed and intimate fireplace area. The second morning, when we were moved back into 9, the water went out over the entire resort just after our morning shower, but by the time we returned to the cabin in the evening, it was fixed. Overall, I liked Cabin 9 best, with its open layout, its great view from the Jacuzzi tub and its numerous skylights. Cabin 2 was cozy and romantic and I liked the layout of the sofa area around the fireplace and the hot tub was pleasant. Both are ideal for a couple, though Cabin 9 has a pull-out sofa and is large enough to not feel too crowded with kids. We also had a peek into Cabins 7 & 8. Number 8 has a full kitchen and two bedrooms and would be great for a family or even the main house for a family reunion. Cece said it is popular for Thanksgiving gatherings. Cabin 7 is a jacuzzi cabin that was intended to be a two-bedroom but instead has a "tub room." If you like privacy for your Jacuzzi it makes sense, however we did not like that each room was separate. The greatest part about the winter? Beautiful snow-covered trees and a partially frozen brook that still babbles underneath it AND the amazing Christmas decorations in each cabin. The usual decor is a bit old-fashioned and flowery, but the Christmas decorations are really fabulous and fun. The restaurant was closed from Thanksgiving until the second week of January. Also, the cabins are really close to 211, which could get noisy in the summer, maybe? But we did not hear much traffic from our cabin, which was next to the roadway. Plus, you can't get any closer to the Thornton Gap entrance to Shenandoah National Park. We hope to return this spring!

The long time proprietor of the Village Inn has recently sold his business & has retired. This…read morefrequent customer wants to thank him & his staff for many years of great accommodations. Your stewardship is missed. Unfortunately we have been back several times since the place has been sold and the quality of room upkeep has deteriorated. Prior to the new ownership, Reservations always resulted in an email confirmation and that has now disappeared. We won't be back.

For $94 a night, and off the main highway and not stacked in the city, it's a good deal. The staff…read morewere very nice, but the place itself needs a lift as it's not being well cared for. My aim here is constructive. The condition of the rooms we found to be dated and in need of repairs/upgrades. To make it short and easy I'll just list Pros vs Cons based on our experience. Pros: - Large amount of space inside room - Two bathroom sinks - Large mini fridge - Large TV channel selection - Conveniently located but away from city - Playground, pool, and small putting greens - Restaurant is simple and affordable ($11 breakfast) Cons: - Rooms are very loud. We heard every person around us like we lived together. Drunks next door made first night miserable. - Loud highway noise - Linens were worn and tattered - Bed didn't have fitted sheet - Light fixtures falling apart - Phones falling off walls - Showers were dated -Floors heavily stained

My family and I recently stayed at the Fairfield while visiting family and friends over the…read moreIndependence Day holiday. The facilities were very nice--exactly what we've come to expect from a Marriott property. What truly stood out, however, was the staff. Our experience started with Amber at check-in. She was professional, efficient, and genuinely welcoming. As our stay continued, we realized that the exceptional service wasn't unique to her--it was reflected in every member of the team we encountered. During our stay, the extreme heat caused a temporary outage of the air conditioning in the hallways. The staff quickly mitigated the issue by placing portable units throughout the halls. As we passed members of the third-floor team, they were proactive in acknowledging the situation, explaining that it was being addressed, and, most importantly, asking if there was anything they could do to make our stay more comfortable. That level of attentiveness and care made a lasting impression. Our stay ended just as it began, with Amber checking us out. She was every bit as friendly, professional, and efficient at check-out as she had been at check-in. We usually stay at another hotel when we visit Harrisonburg, but after this experience, the Fairfield will be our first choice whenever rooms are available. Outstanding job by the entire team--we thoroughly enjoyed our stay.

This was a disaster from beginning to end - definitely not what we have experienced at Marriott…read moreproperties. Check-in was done online but despite arriving at 9:00 pm we were not assigned a room online. We went to the front desk and were given our room and physical keys. We got to our room and it was VERY warm inside. I immediately went to the wall thermostat and it had a black screen and was clearly not connected. I went to the unit attached to the wall/window and it was set to 70° and it was not 70° in the room. We called the desk and they said they would call maintenance, which they did. He arrived about an hour later and noted it clearly was not cooling. He began to look at the unit and noticed it was on 'fan' and not 'cool'. He had no idea why it was on fan. Fortunately it began to cool. I asked about the wall unit thermostat control and he said that as they began to fail in rooms they were disconnected. Not good. While we were waiting for maintenance the front desk clerk said they were adding 10,000 points to my rewards which I appreciated. When we finally got ready for bed, the pillows were the flimsiest pillows I have ever seen in a Marriott property and we asked for 'real' pillows, which the staff brought up. The pillows they brought up were what the room pillows should have been like. On Saturday we took showers and were shocked that the towels were almost see through with worn tears and rips in them. Again, not consistent with Marriott standards. We were gone for the day and when we got back that night we jumped on the elevator with two other folks before the doors closed - then we all realized - the doors wouldn't close. I went to the front desk to tell the clerk and she said 'yeah, we know' and then went back to using her phone. I asked if they were going to put a sign on it and was told 'we'll get to it'. I told the other guests the response and they were not happy either. We got back to our room and couldn't use any streaming devices because the tv said 'unable to connect to the internet'. We called the front desk and they said they would have someone look at it the next day. We were gone all day on Sunday and when we returned housekeeping had serviced our room which was great - no issues there. The streaming worked fine on the tv so we presumed it was corrected. We were gone most of the day on Monday. When we returned the tv was back to the 'unable to connect to the internet' again. As on Saturday night we couldn't log in to our Netflix, Prime or Pandora accounts - couldn't even get to those screens. We again called the front desk and were again told that someone would check it out the next day and were told they were adding another 10,000 points which was appreciated but it was becoming clear the property had problems and the answer was adding points. A mixed 'solution' We got up Tuesday and I had a folio in my email in-box which surprised me because when I originally booked the reservation on-line it did erroneously (probably my error) indicate a checkout of Tuesday. When I got the email confirmation on March 17, 2025 at 9:17 am I reached out to Marriott and they said I could contact the property directly, which I did on March 17, 2025 at 10:30 am (CST). When I contacted the front desk, I was told they were sold out and we'd have to move to a different room with double beds. I asked to talk to the GM and Franita Tanner (the GM) said that was the case. When I explained what happened on the reservation, she said 'it looks like you booked online' - no kidding - I had just explained all that to her - it was as though she wasn't listening. She confirmed that we would have to move rooms if we wanted to stay. I told her we'd had problems and she said 'I see that' and then went on to essentially say that we were the only guests who had any problems; that the reservation, internet, room AC, pillows, towels, etc. were our issues and nobody else had issues. Wow! I asked her if this property had been given a Marriott waiver from having to 'refresh' their rooms because they were clearly not up to Marriott requirements - she said 'no' Ultimately we opted to stay at another hotel for Tuesday night. Aside from the clerk on her phone and the GM, the staff were all helpful, friendly and polite. The rooms were clearly old - the furnishings were mish-mashed; the only outlets by the bed were one electrical outlet in the lamp on each nightstand - there were no USB chargers anywhere. The pillows, as discussed, needed to be changed out a long time ago. The towels were clearly over-used and should have been replaced. Not sure what the deal is with the internet. We would definitely not return to this property. But for some of the great staff, this would have been a '1-Star' review.

My husband and I went here for our first anniversary. We had a three course meal. Let's start by…read morethe ambience. It's so gorgeous inside and outside. Formal dining experience. The food was superb!!! The waiter was knowledgeable about the menu and paired wine with our meal. We will be going back soon.

What a lovely treat! This place was just beautiful, quiet, walking distance from town, and the…read morestaff are incredibly kind and gracious. I've never had an experience quite like this one! The last room available in the Inn (the Rose Room) was a lucky last minute booking when we didn't make it as far on a road trip as we thought we could and we were treated as if we were treasured friends or family-not in an overbearing or too-hands on way, just completely welcomed from the start. The folks here really get it! And the breakfast that comes with the stay-oh, my! Don't turn that down! It was delicious!

Be warned that this place is lovely, but it's quite lovely and comfortable for a visit to…read moreWashington, VA. We didn't arrive until about 10pm and had to leave about 9am the next day. What a shame that we couldn't stay longer and enjoy the property and surroundings! Kendra was lovely and accommodated our need to leave earlier than the normal breakfast serving time. The bed was comfy, but I would have preferred better room-darkening shades. Also, the shampoo and conditioner were teeny-tiny-- completely impossible for two people. And no body lotion at all??! Grateful for the Tollhouse Cookies and other little treats!

Checked in here around 11:30 am Saturday.This place is an old house . Bed and Breakfast.Lovely lady…read morewelcomed us.Our room is medium size have a single closet . There are no refrigerator in the room .Bathroom is small but clean . Standing shower.Tea coffee plenty in the hallway. They give you free cookie. What I didn't like about this place is the amount they charge you for your room they should atleast have a TV in the room. Also there was mo lotion .

This is hands down our favorite place to escape to. We've been 4 times now, and have stayed at both…read morethe Walden and Solitude cabins. The cabins are PEFECT. Modern. Very clean. Peaceful and quiet. They have everything you need to feel right at home. We prefer to disconnect from our fast paced lives while we are there, but there is wifi if you need it. We love that we can bring our pup with us. The views are spectacular. We love having a campfire each night, and we have spent many hours in those hot tubs! The owner is fantastic. He's professional, helpful and very responsive.

A private, romantic getaway! Woodside Cabins is tucked away in the Shenandoah Valley and run by…read moreDerek who owns 3 cabins - so far. The Chalet, The Cabin and Sundance. All are nice and have river access. We stayed in the Sundance cabin - a one bedroom - right on the Shenandoah River. 9 acres. What a view! Hot tub on the COVERED deck overlooking the view of the valley. sitting in the tops pf the trees and you can watch the hawk hunt. fire pit down on the river with chairs for comfort. 2 big meadows where deer wander in the mornings. paths along the river. gas fireplace. great kitchen. wsher and dryer. fantastic bathroom and shower. new flat screen TV. wifi. brought our laptop and hdmi and watched movies at night and when it rained. clean clean clean. Very private. a fantastic get away and only 1 hour and 20 minutes from DC. Highly recommended. 15 minutes from Front Royal and 10 minutes from Luray. I nearly kept one star because the grill is fixed on the wrong side of the cabin - a gas grill on that deck really would have made it perfect. But, we really had a great time and were incredibly pleased. Bring your food and booze, grab a cocktail and get in that hot tub and watch the sunset.

These cabins always get booked so fast. I recommend booking a few months in advance. I finally was…read moreable to book the line cabin the first weekend of September (I reserved the line almost 2 months before). We had plans to kayak and hike! But it rained all weekend . We still enjoyed ourselves. We ate out, we went to Luray Zoo, visited nearby stores, and spent a good amount of our time in the jacuzzi. The jacuzzi and zoo were our favorite part of the trip. The cabin was beautiful and clean! The beds were comfy, and there is enough space for a big family. The view is beautiful when looking from the balcony and jacuzzi. It was very relaxing. I am hoping to book again during a nice weekend with plenty of sunshine to do outdoor activities. I totally recommend these cabins!

I've been there couple times in summer and fall and never been disappointed at all. The cabin is…read moreclean, organized and convenient with all you may think that a cabin could have. The master bedroom is a spacious size with private bathroom. The other two bedrooms are also very comfortable for kids or another couple to stay in each. The kitchen is very cute and functional. The view is fantastic at the top of the mountain which I believe they have the best view of the area. When I visited there, the weather is about 50F, it was so nice to spend time in the outdoor hot tub and look up at starry sky. Definitely going back for more fun stuff to do such as hiking, canoeing, tubing, etc.