If there was such thing as a zero rating, that's what they would receive from me. I made my…read morereservation three weeks prior to needing a truck. I call the Monday before my reservation and the person I spoke to said they didn't have a truck so I questioned why I even made a reservation with them if they didn't reserve a truck for me. She proceeded to tell me she would call me on Wednesday to let me know if they had a truck. On Wednesday she called and said yes they would have a truck I said what time can I pick it up? We open at 7 AM I said OK well, I will not be there that early but that I would be there around 8 or 9. We drove 30 miles to get to enterprise truck rental by 8:30 only to find out that the truck was being maintenance. Nobody bothered to call and tell me that it would not be ready. We left there and went to breakfast came back at 10 o'clock. Waited in their parking lot for about 20 minutes and I went in and they proceeded to tell me that the truck had issues and that they would possibly have a different truck at 11 o'clock. Mind you all this time I have movers meeting us at our storage units which I was in contact with and constantly changing our meeting time with them. The lack of communication with this company and their inability to pick up a phone and call me and make me aware of these issues is the most frustrating part of dealing with them. I would not recommend this company to my worst enemy. We ended up going with U-Haul right next door, we were in and out in 10 minutes with a truck. Moving is hard enough, don't make it any harder by renting from enterprise.

The customer service will lie to you. Had one of their staff lie to me about having a car ready for…read moreme one day then when I go to pick it up they said they can't release a car to me because of reasons customer service never gave me. Caused me to get stranded in Redding hours from where I lived. If you want to not get a rental car and just want to sit on a side walk for hours hoping for an Uber to pick you, then this is the place for you.

Found these guys at the right time... needed a good trailer, on the cheaper side and they had it…read more Brent was helpful and personable... would definitely use them again...

From the owner: Searching for Trailer Rentals, Equipment Rentals or Junk Removal services? Look no further! From as…read morelittle as $55/Day, our expert team is here to provide you with convenient Rentals and reliable Junk Removal services. Whether you're moving or decluttering, we've got your back. Reach out today for quality solutions you can count on!

I picked up the truck, it looked great. Went to fill it with gas after loading up my apartment to…read morefind out that tweakers severed a gas line to siphon gas from the tank, gas went everywhere. I took it back to Home Depot (Penske) and they gave me a new truck. But we had to transfer all of our stuff. Bottom line, the trucks are good, just make sure Penske/ Home Depot inspects underneath. (It is a known issue to them)

From the owner: Save Up To 20% When You Reserve Online Today!read more

CLIMATE CONTROLLED STORAGE UNITS!!! Very reasonable rates!!…read moreEveryone else I tried has only insulated.

It's official! I have just had the absolute worst customer service experience of 2025. Man, someone…read moreis really going to need to go the extra mile on negativity and immaturity to top what I went through here. Absolute unnecessary rudeness and unprofessional behavior. I truly cannot believe that the people who are in control of this company allow their employees to act this way. Shameful. I will choose the half hour drive to Red Bluff from here on out. Won't be back.

We brought our tractor in for its 400hour service. We were given the impression that it would be a…read morefew hundred dollars and that would have been fine. Boy were we shocked at the bill! 980$ ! ! ! FOR A SERVICE! That's just oil filters lube and checking lug nuts. 225$ pre hour in labor which came to 675$. WE WILL NEVER GO BACK. Shame on them for price gouging.

So ... I live over 170 mi from this business. I've been…read moreconsidering the purchase of a Kubota Tractor for my 1 acre mountain home for several years. I've used another brand for some time. I wanted a Kubota. The "local" Kubota dealer (40 mi away) was my 1st stop. I gave them my parameters and my budget. Over 2 months they gave me quotes that were too high and not close to what I wanted. They weren't truthful with me and tried to only sell me what THEY had in their stock. I was driving north on Inst 5 with my wife, discussing my frustration when she said, "... well, are they the only Kubota dealer?" On a whim, she Googled Kubota dealers near me. Up popped Nor Cal Tractor Sales ... (these guys are all part of the same company) ... in Redding CA and they were 10 mi ahead and right off the highway. We walked in, dressed for "Lake Time" and their sales rep (Kris B) was immediately accommodating. I told him my saga and what I had been looking for. Model numbers etc. That's where I learned I'd been misdirected. Kris pointed out the models I was asking about were older and no longer available. They didn't even have them in their rental fleet any longer. Then he showed me the new model ... the one the other guy told was so new they couldn't even get one for 6 mos. ... he had 4 of them. I had given him my budget already, remember? He came in $4k under!!! Then ... cherry on top ... he delivered it for $200!!!

I quit going here a few years ago because the office was dirty and smelled horrible like cigarette…read moresmoke and old ash trays. My regular place nearby is closed on Sundays so I decided to give it another try. Much to my surprise, the whole operation looked spick and span. The office was completely redone and looked very professional. The young lady who helped me even offered to put my two 5-gallon tanks in my pickup for me. And the best part was when I got home and looked at my receipt. They charged 30-cents per gallon less than my formerly regular refilling place.

The fact that you can't call them and they make it ridiculously inconvenient when returning it is…read moresuper annoying and inconvenient and we won't be using them again no wonder they have such low ratings and bad reviews... I would give them negative stars if I could.