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    TowTally Camping

    3.5 (24 reviews)
    Closed 9:00 am - 5:00 pm

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    5 years ago

    They don't do any more rentals according to Krista, the customer rep who answered the phone when I called.

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    Ask the Community - TowTally Camping

    Review Highlights - TowTally Camping

    Early in the process, Danielle made one strong point - you have to have a relationship with whomever you buy from.

    Mentioned in 4 reviews

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    Harrison's Marine & RV - Part they broke during a water pump installation, worst experience

    Harrison's Marine & RV

    (53 reviews)

    Everything went well! Bill Tobis was great. Professional, pleasant and full of information. We are…read morevery pleased with our experience at Harrison's Marine! Definitely would recommend them!

    Disappointed. Not with the Mercury Motor we bought but…read morewith some of the personnel. Let me explain: We met their sales manager Bill Tobias last August with a plan to purchase a new 115hp Mercury outboard. Seemed like a nice guy. Responsive and enthusiastic. Decided to postpone till early in 2026. Called in early February. All good. We put down a deposit ($2k ... not small) to get the process moving. We gave specific timelines and, though earlier than expected, it worked OK. Still good. Did all the financing with Marisa Frank. She was excellent all the way through even apologized for some little things the finance company called for late. She was very professional. Motor installed. Seemed great. When we left the boat, I asked them to "please charge both my batteries AND grease my trailer wheel bearings!" (Common procedure with boats). I was told no problem and Marisa even noted it on our service chart. After a couple days we were notified the boat was ready. We drove up (200 miles) to pick it up. Stayed the night to be there in the morning. Got there and boat was ready. Then we learned of some options no one mentioned earlier and expressed our interest. They were able to add the option curbside and we took the boat. As we mentioned to them prior to giving them the boat FOR the install, we weren't ready to put the boat in our slip at the lake, so it was going back into our storage facility. No problems were anticipated. 2 weeks later we went back to get the boat. We picked it up from storage, prepped it, hauled it to the lake, and went down the ramp. Dipped her in ... turned the key ... nothing. Tried all the tricks. Nada!! Batteries both dead. Called Harrison's and spoke to Bill Tobias. Guess what the first thing he asked? "How old are your batteries?!" Not ... OMG, I'm sorry. Bring it in and we'll take care of it. Nope! "YOU DID SOMETHING WRONG!!!" "IT'S NOT OUR FAULT!!!" We'd just spent well over $15,000 with them. That may not be a lot to them but it is to us!!! Now, the icing on the cake!!! We pull the boat up the ramp. Haul it back to their shop. I walk in the door. No, I'm not happy but I'm not screaming or cursing. Marisa AND Mr. T are both at the counter and both on the phone with different customers. Marisa acknowledges me. Be right with you. Bill ... nothing. No eye contact. No head nod. Nothing ... kinda like the batteries. Marisa finishes first. How can I help you she asks. (Now, remember, we called in from the lake 15 min earlier and talked to Bill Tobias. The Bill Tobias, still on the phone, 5ft away from me and now ignoring me). I tell Marissa what happened. Guess what's the first thing she says, "I'm sorry this happened and I remember you asking us to do that!" At about this moment, Mr. Tobias finishes his call. Gets up. Walks by me and ... absolutely nothing. Am I crazy to be absolutely pissed at this? I'm not even angry about the inconvenience we were caused ... just this miserable failure at basic, common courtesy!! So unprofessional. I highly commend Harrison Marine's Marissa Frank for her exceptional customer service AND using her talents immediately!! for Marisa. I tried to find an owner or GM or ??? but apparently one doesn't exist so, bo where to voice me displeasure in house. Just a suggestion from someone who spent a great deal of their working life in customer service ... always lead with "I'm so sorry this happened to you and the inconvenience caused! Let's see what I can do to solve this problem!" Everyone backs off to that statement. Anything less and the fight is on. Too bad ... I was hopeful!!

    Blue Compass RV Service - Class B RV

    Blue Compass RV Service

    (7 reviews)

    While on an outing our full side slide broke. We managed to…read moreget it home and called Jess at Blue Compass in Redding. He literally got us in the next day. It was a warrantied item and a huge undertaking! The entire slide mechanism needed to be ordered and replaced. To make a long story short, I was expecting our motorhome to be in for quite some time, but it wasn't. Everything was promised and delivered In a timely manner! There was a little incident when an employee was using a weed trimmer to clean up the lot and hit a rock which broke a window. Amazingly not only did they get the window replaced at the same time the slide was done they replaced it with a higher end window! They also detailed and waxed the entire motorhome for us as a courtesy. Every time I've gone there, I've never had an issue, but rather a compliment! For those of you who complain, consider what the complaint is really about. Is it them or is it you? Be patient and kind because it gets you a long way. They're doing their best and I give them six stars for their work! Thank you, Jess And Crew for the quality work and timely work that was done for us!

    Love the trailer we bought from Blue Compass. Sales staff is great! However, you don't know what…read moreisn't working properly until your first trip. The service staff is HORRIBLE!!! Two years after purchase and we still don't have initial problems resolved. The service department is less than honest and not run well I would not buy from them again only because the service department is terrible!

    TowTally Camping - rv_dealers - Updated August 2026

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