Pluses for having a system that seems to work smoothly for working with clients once they are being seen. Wait can be awful, but people come in with anywhere from 1 to 10 bags of whatever. I feel for them--they should wear masks to avoid all the fibers entering the body. They have unobjectionable pat phrases for why they turn things down. So, polite. What I wish was better, and the reason for three stars, is the return rate for what they will take. I always leave feeling cheated, but they're close by and serve as my alternative to DePop and Poshmark, which have much better returns for whatever I do sell on those sites. I come here when things move too slowly online or I know they won't sell online. BE is the last resort before giving stuff away to the Vietnam Vets of America. Then, after vowing not to keep buying more sh!!, I feel I've done my little part for the planet and myself. read more

Always love finding unique pieces at buffalo. This one leans more vintage appeal. No parking lot , just street parking Great customer service, very friendly I had good luck selling and buying read more

Buffalo Exchange - Thrift Stores Near Me - Pasadena, California

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Made an appointment on line to sell some clothes. App is great so I was up as soon as I arrived. The sales associate was nice and professional. Super efficient as she quickly scanned my merch. I had some mid to high end pieces, new with tags that probably weren't on brand for the store. The one item the took was new with tags, a lower end brand. Offered me $6 in store credit or $3 cash. I took a lap and the only things I wanted weren't in my size so I took the cash.. will use it to pay for parking on my next stop. read more

heads up for those trying to sell, join their online queue on their website ahead of time. even so, be wary of the misleading wait times the queue may state. from my experience, the wait time stated was highly inaccurate. it told me i was 3rd in line and i had to wait 12 minutes... it stated this for over an hour.. it's def not the workers fault, but the system could use some fine tuning. brought in 2 bags of clothes (one mens, one womens) and they ended up taking 4 mens pieces out of the 20+. we received around $22 for the 4 pieces. parking is available on the street right out front or in any parking structure nearby. read more

Buffalo Exchange - lots of costumes available! 10/2025 - Thrift Stores Near Me - Pasadena, California

Friendly staff. Excellent quality items with fair pricing. This is not Goodwill so don't expect items for dirt cheap but the items are definitely reasonable and cheaper than if you went on eBay, Poshmark or ThredUp. Super tidy store. Will definitely return. read more

This is probably the smallest Buffalo exchange I've been to. Shelves of shoes and racks of clothes from Men's to women's and for anyone in between ;) Found some cute and necessary items. Well curated from What I've seen. I didn't see a lot of designer or luxury items compared to Crossroads. The selection here is not too shabby. I would really need to have something in mind to purchase otherwise I'm buying stuff I don't need lol! Prices are just about on target nothing outrageous. Staff was helpful and nice. I'd come back again and maybe on a non busy workday to avoid the crowds since it's such a small store. read more

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Parking: Decent amount of street parking available Ambience: Decently sized store with a huge selection of clothes, shoes, and jewelry. It seems fairly organized and there are a decent number of dressing rooms in the back to try on pieces. Service: Very friendly! The girl behind the counter was quite bubbly and welcoming, and would explain that even if they didn't buy pieces you'd brought in to sell, it was because they had similar items already / they weren't selling well at the current time / some other non-offensive reason that didn't give off condescending vibes. If they buy one of your pieces, you'll get offered either 50% in store credit of whatever price they deem your item to be worth, or 25% in cash. The line can get fairly long if you're trying to sell, but it gives you time to browse the store. If you're buying anything, they'll always pause reviewing clothes sellers bring in to help you check out. My only misgivings were 1) There's no system to call / message you if you leave the store while waiting to sell, and you're told you have to stay in the store or else you lose your place in line no matter how many people are ahead of you, and 2) If you lose your card with store credit, then there's no way to recuperate those funds / you won't be in their system, but they will accept a picture of the barcode if you do happen to lose the physical copy. Overall, would recommend this place both for buying and for selling! read more

Buffalo Exchange - Thrift Stores Near Me - Pasadena, California

I am a reseller and would strongly recommend avoiding this particular Pasadena location if you are looking to sell items, especially vintage pieces. My partner and I visited to sell a number of items, and it quickly became apparent that they do not take vintage clothing. The women's clothing selection here consists mostly of fast-fashion brands such as Target and Forever 21, with little to no unique or higher-quality options. Upon arrival, the tall blonde woman, who appeared to be the manager, was unnecessarily curt. When I sat down in the waiting area, she asked if my partner and I were together. I assumed she meant for the check-in process and clarified that we each had our own items. She then stated that she needed me to move so another customer could sit. While I had no problem moving, her delivery came across as unnecessarily sharp, as if I had been intentionally taking up space. After reviewing my items, she began going through my partner's items and asked, "Are you a reseller?" When my partner confirmed but also explained that some pieces were his mother's, she informed him that resellers should only come on Wednesdays. This was never mentioned beforehand -- not by phone, online, or upon check-in -- and Buffalo Exchange does not have this policy listed publicly. She then stated that if two more customers checked in, she would have to stop reviewing his items and move on to the next people in line, though we could go back on the waitlist. While policies are understandable, the manner in which she spoke to us throughout the visit was consistently dismissive and disrespectful unprofessional, making the entire experience unpleasant. read more

I think that since thrifting has become such a trendy hobby, prices have significantly increased, taking the true fun out of it. Buffalo Exchange has a good reputation for reselling the higher end and more desirable items, thus also charging a higher fee. I personally find that a lot of the prices are exaggerated and take away the luster from true bargain hunting. They are selective and I never really find any true treasures, but it's still fun once in a while. If you're looking to sell your items, they have a decent program if you decide to take Store credit otherwise they offer very little. I typically also find the staff to be a little on the snooty side. Lol ... it's all good, go in and experience it for yourself. read more

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Brought one bag of clothes. I was offered the option of store credit or cash on five items. It wasn't a long wait but make sure to reserve online to make an appt. read more

Had an appointment at banter and bliss which is just a couple businesses down from this new buffalo exchange location. We were early to our appointment and decided to explore a little and stumbled in here. I guess they just opened last week and wow did they have a lot of neat stuff. We strolled in around 5:30pm on a Saturday night and there were maybe less than 10 of us inside. Another customer was literally grabbing a bunch of stuff cause she found so many things she liked. Lowkey, I've never been to a buffalo exchange and I'd go back! I ended up finding a neat pair of snake earrings that were giving Taylor swift reputation. It was so neat I just had to get it! My partner was debating on a few tops but didn't end up getting anything. Everything was well priced for the quality and brand. I'd come back to see what they have next time! The person who rang me up was really nice too. Yay! read more

New place just opened about a month ago, by the big roads with side street parking (1hr). Overall small but has pretty much everything you're looking for. Lines are not long at all for selling. The staff is friendly and knowledgeable. Priced pretty reasonable. Bunch of new stuffs there as well as old. Would definitely come around again. If you have jewelry you don't want anymore bring it here! Apparently they go fast here. read more

This location is hands down one of the worst customer service experiences you'll ever deal with. The staff are rude, condescending, and completely inconsistent. They'll randomly interrogate you about whether you're a "reseller" (which has nothing to do with the clothes you bring) and then use that as an excuse to turn people away. None of these so-called "rules" are posted anywhere, they just make them up as they go. The manager is especially unprofessional, speaking to customers in a sharp, dismissive tone as if you're an inconvenience just for showing up. Policies change mid-visit, and instead of helping, they treat you like you should be grateful they even looked at your items. If you value your time, respect, or even a halfway decent shopping/selling experience, do not go to this Pasadena location. There are plenty of other stores where you won't be disrespected or blindsided with nonsense rules. read more

Step by Step Guide to Buffalo Exchange 1) Take 7 months worth of Sundays and half assed Wednesday nights emptying out your closet and drawers, thoroughly grieving each piece but coming to terms with it. 2) Get those pieces compiled into boxes or bags, in preparation for your big pay day at Buffalo Exchange. 3) Procrastinate another 2-4 months, because you still would need to carry said boxes and bags down the driveway into your car 4) Pick a random Sunday where you actually went to the gym and you're kinda on a roll 5) Walk into Buffalo Exchange, remembering to have a cool personality because surely, that makes your clothes cooler 6) Wait to be seen by the buyer. As you wait, watch the buyer reject 98% of the pieces the other person brought in. Then, eavesdrop for their final cash out which will sound something like "$36 cash or $58 store credit". 7) Grow more insecure 8) Step up to the plate and win the Small Talk Olympics, taking a gold medal in "Playing it Cool" while they look through your pieces 9) Get your offer of $48 or $75 store credit. Remarry the leather jacket they were gonna give you $7 for. Show your ID, and take your now $34 cash AND 90% of your clothes back home. 10) Put the clothes back in the hallway where they had previously waited for 2-4 months for processing. 11) List a piece on Facebook Marketplace, then reply to 20-60 messages asking "Is this available?" 12) Burn the remaining clothes in the yard 13) Pet your dog and watch Love is Blind P.S the girls at BE are really sweet and there's tons of quirky pieces to buy here. I bought a hat for ten bucks. BE was NOT a good solution for paring down. I did not need the money, so I'd consider this a waste of my time ultimately. I'm still really into my new hat lol read more

Based on the reviews I read, I was excited to thrift with a store with a friendly and polite staff. Unfortunately I was met with the opposite. The woman I work with was distant, cold and seemed like she hated what she was doing. I sold two items but I probably won't be back. I might as well go to Crossroads for this experience. read more

I've been to a lot of resale stores and have had good experiences here. The staff were friendly and they were polite when going through what I had brought in for trade. This location needs more true vintage and funky stuff. So bring it here to trade! read more

The staff were friendly and helpful. The items they had were stylish. The store itself was clean and organized well. It's a cute spot. Also, if you want cowboy hats or boots... they have a good variety. Also, I don't know what deal they had but the tag said $15, I ended up paying $4.75. Great deal. read more

This place has much better picks than at Crossroads. The employees at Buffalo said that their styles are more "curated" and I found the pieces to be less grungy. There are a LOT of vintage clothes, if that's what you're into. Although Buffalo charges a lot more than a traditional thrift store (e.g. discount store prices), their picks are unique and high quality. I ended up buying 3 vintage pieces and a jacket - super happy with my first visit here! :) read more

Buffalo Exchange - vintage finds! - Thrift Stores Near Me - Pasadena, California

Went in with three bags of dresses. Luckily the line wasn't long, only had one person ahead of me. The staff were friendlier and more conversational than the Crossroads Pasadena staff. I managed to sell four dresses giving me a store credit option of $90 or $45 cash. Definitely going to come here to sell my stuff. read more

One of the best Buffalo Exchanges! Staff is always sweet. Always really clean, I can't leave without somethinggg Amanda and Chloe helped me out so much and so sweet read more

Great location for both buying and selling! I highly recommend. Their accessory inventory is great. I found fantastic real silver indigenous jewelry and well made leather boots for a steal. I also find that they stock a lot more one of kind vintage pieces. You just have to go in with some time and patience as most racks are packed. read more

Customer service was very efficient and good, but just to set expectations for anyone looking to sell to them: we had five boxes of plus-size women's clothing ranging from lightly to never worn, and out of that, the store bought one item. I know they're only going to buy what they think they can sell, but ultimately, coming here ended up being a waste of time. read more

The clothes here are great and decently priced! The only reason I would rate so low is the awful cashiers. No personality, they talk to you with dead pan eyes. Whoever usually works the dressing rooms are so nice! Checking out in particular is just the most uncomfortable experience read more

Extremely disappointing to have to write this review. I actually thought this location had a lot of amazing pieces, but I didn't get to try anything on as my 2 year old tagged along with me today and we were in and out in under 20 minutes. I would've loved to go back on a different day to explore more of the store and spend more of my money but after the interaction I had a check out I will never come back to the spot. Let me just say first of all, I worked in retail for over 10 years and I understand that maybe sometimes we don't want to be at work or it's not the most exciting thing going on in our day, but customer service should be a given no matter what's going on. I literally waited at a register for over three minutes... Which may not sound like a lot, but sit there and time how long three minutes really is and you'll understand my frustration. To stand at a register that long without having either of the two employees at the front even acknowledge you, while my two-year-old is making his toddler noises and I'm just standing there awkwardly trying to figure out who's going to help me. When I finally make eye contact with the female brunette, she says "oh do you want to check out?" I said "yes" then she says "well that register is closed. You need to go to the other one" at which point the guy at the other register says "yeah that one is closed you need to come here." Ummmmm OK? So why didn't anyone tell me that during the three full minutes I stood here and no one acknowledged me? They were literally under 10 feet away from me. It was so uncomfortable, even the guy waiting behind me gave me a look like, "what's up with these people?" The whole interaction with both of these employees was so uncomfortable and condescending that it made me question if these people should be working in the store at all, ESPECIALLY the female. Then I unfortunately had to walk back in the store five minutes later because I realized my child had dropped his jacket on the floor. At which point the female employee gave me ANOTHER dirty look. So that really just sealed the deal for me that I'll never be back to this location. I should've listened to the other reviews saying not to come here, but I didn't have anything to sell. I just came to shop and spend my money. I will never be back again. read more

This store had so many cool pieces! Not super expensive and the staff was very friendly.

Loved the clothes! Great quality at fair prices. The staff was friendly and helpful. I'll definitely go back!

I would give them a zero if I could. I had a horrible experience at your location on 468 E Colorado Blvd Pasadena, CA 91101 United States on the date 11/09/24 around 3:00pm. My husband and I went in to your location to sell some clothing items this was our first time selling clothes. We waited almost a hour until it was our turn unfortunately I didn't get the associates name she wasn't wearing a name tag or introduce herself but she's a light skin Caucasian female with short blond hair and tattoos all over her arms. While she was checking out the clothes we were walking around she was making fun of the clothing sizes we took into sell along with her other coworker JC. The manger which I unfortunately didn't get her name either but she's has glasses and brown hair was also complaining that the clothes smelled too much like Downey. There was several other customers there hearing their conversation which was embarrassing for my husband and I. I have never felt so discriminated and humiliated in my life like yesterday 11/09/2024. I will never return to any of of your locations I will take my business somewhere else and will be sharing my experience with everyone I know and online that this location is not size inclusive they only purchase clothing sizes of society's standard. read more

Copped a pair of pants there and found a bag of za in the back pocket lmao. Pants are fire tho 10/10 would recommend

super sweet employees!! been here twice within the opening week and both times were enjoyable. it was also my first time at a buffalo exchange at all :0 they have a huge selection for generally fair prices in my opinion. i also sold with them which went well. i'd recommend calling ahead to see if there will be people ahead of you, and you can avoid a long wait when you might not have the time. it's super convenient and the process is quick :) read more