This motel was terrible, fan fixture in the bathroom was falling out of the ceiling and was so…read moredirty. there was dirt EVERYWHERE!!!! It smelled like dirt and mold as soon as you opened the door. The lobby was closed, no breakfast, no laundry, and they wouldn't even give me a refund after we explained that we were NOT staying somewhere that gross. We had to find a different hotel for our honeymoon stay. Very, very dissatisfied.

I have to keep the five stars going because it's true! Cheap, cold AC, comfy bumpy beds...slept…read morelike baby. Be careful if you check in late. Woke up the front desk guy & he doubled booked...we walked in on someone. No it's not the Ritz but I'm practical when it's late & you've been driving all day. I would def stay here again. PROS:Budget No bed bug bites CONS: pool closed You don't want to check in on FB or Instagram

Stayed in August of 2023. Standard IHG Holiday Inn Express service-solid, super friendly employees…read more Easy on-off of freeway access for us road trippers, though this parking lot was up a windy hill and we had to negotiate around idling semis to find the correct entryway. My lone complaint was that we stayed here during renovations. They had appropriately provided signage noting that the laundry and gym facilities were closed due to the rehab work going on, but we still had to pay north of $200 for the stay, even with those amenities not be usable. Sort of thought there would be a "pardon our dust" discount. Oh well. The free breakfast in the morning which started at an impressive 6am was excellent. Staffer had it up and running right on time, and the food area was as clean and tidy as I have ever seen with a great selection of items. All in all, a practical place to stay that will soon be a much nicer version of itself.

This hotel was SO beautiful and the employees were so nice and very helpful. Breakfast was great,…read morethe pool was beautiful and very clean. The room was perfect, no issues at all with our stay. We had booked a different hotel and it was disgusting so we found Holiday Inn and they helped us out in every way possibly and even worked to get us a refund from the other place, which they did not have to do. For our first night of our honeymoon, this was a perfect place to stay.

Clean enough! Stayed here 7 years ago as well. The suite is so funny with the canopy bed. Family is…read morenice enough. It is advertised to truckers. Tv and AC worked. Bathroom is a little smelly.

This place doesn't deserve a star at all. To say the least, it's gross. Definitely, a trucker stop…read morebut I think truckers would have enough sense to keep driving rather than stop. My cousin and I both females were driving across country and needed a place to stop for the night. We rolled up around 11:30 and with little money and no other places available, this was a last resort. My cousin said she needed 1 bed for the night they charged her $40 for the room and said it was it was a "suite" and "the best they had" i guess they thought my cousin was a prostitute. We walked into the room and the list of things that were wrong. 1. The room had a canopy and it was used for a sex swing. 2. Mirrors. Mirrors everywhere. On the ceiling, the headboard. Fingerprints on it also...so gross. 3. The ac was broken and it was 90 degrees outside. 4. The room was full of cigarette ash. 5. The shower head was full of mold. 6. The shower faucet was held together with duct tape. 7. Creepy drunk guys walking around at all hours of the night. (We put a chair in front of the door). It looked like something out of the movie joyride. We got the hell out of there as early as we could. Never again. No one stay here. Risk driving half asleep. Most disgusting place I have ever been in. Avoid like Ebola!

Great place for live professional (Jesse & Noah Bellamy, their mom was in the audience)…read more music at a restored historical hotel with restaurant & music cafe. I haven't had such a good meal & lovely entertainment in many years of this caliber. I only wish I could attend more often. It will be on my calendar to return & hopefully get to stay at the B&B & hear the ghost stories! Kathy & her husband Mike from RI have a special touch with their guests & menu I loved the inventive cocktails!! I would definitely come here to hear the music regardless of the great food!! I ate the food & drinks before I could photograph it, it's that good!

Ashley was unbelievable. She is the hotel manager and attempted in EVERY WAY to make my experience…read morewonderful. I was there on business, and she provided an awesome work/rest atmosphere even going as far as to offer me a workspace when a mishap took place in my room. Before I arrived, I call for recommendations on a dog daycare within the area. She immediately informed of pets being able to stay but that also she would be willing to check on my pet while I was working. Yes, it is an older establishment, but they brought a NEWNESS to customer service throughout. Will definitely stay again.

We arrived at 9:25 PM and there were three people in front of us, 35 minutes later we were finally…read morechecked in. They really need more than one person working the lobby. She was struggling and customers even left to try and stay somewhere else because it was taking so long. Another customer had requested a roll away bed and had already made arrangements for it previously online, yet the woman said she can't get the bed to them for at least another hour "until the other girl gets here". This was close to 10PM when she told them that. And the bed was for a child. I felt bad for that family. That being said, the rooms are clean and modern. I felt very comfortable and I would stay here again if on another road trip.

My elderly father and I stayed here after a long day on the road. We were met at the counter by a…read morelady who wasn't friendly and didn't even offer a smile. Then she charged me $85 a night and that was with the Sr. Citizen's discount! The bathroom was very outdated. They just painted everything to cover up the flaws. I have stayed in many motels before and this is not an $85 a night motel. I won't be back.

I was going to book a night at this hotel. We have a Service Dog which I advised the owner of. He…read morewas asking for documentation and asked what her service that she provided was. I advised him there is no regulating government agency or documents and any government documents he has received in the past were not real. He claims he took some ADA course. The owner became very aggressive and I left. It was a very very bizarre experience. One of the last things he said is he wanted to charge a nightly dog payment. That was actually the bottom line- he obviously just wanted more $$$. Also, he has never taken an ADA course..... as charging for a Service Dog is not allowed. Apparently he has no clue about customer service or ADA.

The smell in the room was awful. We checked in at 12 midnight and I was up by 5am packing to go…read more Barely slept. It was such a strong stench of mildew and dirty carpet. Please rip out the carpets and put flooring.

I've been harassed with sexual in nature jokes by an attended, he's showed up at my door , stood…read morethere like he was an invited guest when I wanted to leave, then he calls my fiancé a pet. I complained to management via staff, next time I show up he starts in on me when I walk in to check in. I immediately left, I go to a hotel to relax not to engage with hotel personnel on personal matters.

Stayed here 4 nights. Pleasant staff, room was more than acceptable. Good location right off…read moreHighway.

Decent rest stop off I40. Restrooms were pretty clean…read more There's numerous picnic area outside with pavilions. Dog walking station as well. They're also vending machines with drinks and snacks. Great place to stretch your legs after a long drive. Greatest part is they have parking for our veterans.

Quality/Quantity - Good size outdoor location. The indoor space was limited…read more Facilities: Restrooms, telephones, pet walking area, sheltered picnic areas. Services: Vending machines. Clean enough restrooms. Atmosphere - See above. Small parking lot, but more than enough space. Service - Self service. Price - Free. Owner Comment - Thank you to the State of TN for this rest area for our break.