Super great experience! Newly updated interior. Super good staff and service. Food came out fast and hot! read more

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The food is never top notch at a BWW, but this particular one was uniquely not great. One of the plates had a half portion and we had to ask for them to redo it twice. And this isn't the fault of the restaurant, but the other guests were overly loud, confrontational and rude. The restaurant also focused on the trivia game being played on the screens instead of the sports that were playing. We had to ask them more than once to put actual sports on the screens. The staff were very nice, but I wouldn't recommend this particular BWW. read more

After wrapping up some Sunday afternoon errands, my husband and I decided to grab a late lunch/early dinner at Buffalo Wild Wings in Nitro. It hit the spot. We kicked things off with the Everything Pretzel Knots, served with beer cheese dip and honey mustard. The pretzels themselves were warm and satisfying, though neither of us were big fans of the everything bagel seasoning--it overpowered the pretzel and dip a bit. For mains, I went with the traditional wings in medium sauce: a solid choice--saucy, with just the right level of heat to keep things interesting. I paired that with classic onion rings (crispy, not greasy, and nicely fried) and a side salad. The salad was fresh enough, but the vinaigrette dressing and green onions didn't quite do it for me. My husband ordered the boneless wings with spicy garlic sauce. He liked the light, crispy breading and appreciated that the wings weren't drowning in sauce--just enough to bring the heat and flavor. All in all, a dependable spot for wings. We'd likely stop by again if we're in the area--or if our teenager starts craving wings again, which has become a regular thing lately. read more

Buffalo Wild Wings - Everything Pretzel Knots - American Near Me - Cross Lanes, West Virginia

There's a bigger blonde lady/server who is very rude and hateful. Eye rolling, talking About customers to other customers, allowing other customers to try to boss around another customer- getting other customers to cuss at customers on her behalf. . Didn't catch her name they wouldn't give me her name. She wasn't wearing a name tag and the management didn't do anything about it. I was there to pick up food today and witnessed how terrible she was being to another customer after they got his order wrong. She began raising her voice, rolling her eyes and throwing her hands around and then talking smack to the random guy sitting around the bar who felt the need to go at the customer. I called to talk to somebody, but got put on hold and waited and waited and waited. I had to call two more times to get through the man who answered the phone didn't care and refused to let me speak to another manager. I get lunch at least two times a week here at this location. The large blonde girl is large but she's definitely not in charge.... Please do something about it corporate. I have plenty more info and references to all of this... I was there around 11:45 ish. read more

I travel all across the country for my job , I have eaten at several Bww , this evenings dinner was by far the worst wings I've ever raw'd on. They came out way too fast to be recently cooked ,cold , dry , 2 out 10 were so dry from setting I couldn't tell the difference from meat or the bone. The side of onion rings I got were hot but I only got 4 onion rings (4) !!! I have had wings from take-out at home and eat them the next day that tasted fresher. read more

It never disappoints just as other BWW always clean always great service and always always amazing food food. Service fast and quick Good my self a Buffalo chicken sandwich with a side of some wing (Asian zing)with fries Place is big and spacious and is well staff going up and down and they make sure to refill ur drink. read more

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This place is a little off the beaten path, but it has a large parking area and was fairly crowded. We went with a large group. We were seated immediately. The place was cleaner than most BWW and service was better. I tried the new Philly cheesesteak. It was pretty good. read more

Friendly service. Outdoor patio seating . Large parking lot . Location is a little tucked in behind the main road but near many other businesses. Food was your typical Buffalo Wild Wings. read more

In the area for work , I decided to grab lunch before heading to the airport. Got 10 wings and salad. I really enjoyed the bourbon bbq sauce. Wings came out hot and lots of sauce. The salad was just typical bag salad and dressing. Waitress was very friendly and kept my drink full at all times. read more

Went to BWW in Cross Lanes, WV for a takeout order. Ordered $50 worth of food and was needing some extra ranch. They bring out 3 small containers of ranch (not even full) and wanted to charge me $3.18 When spending that much can't they give you an extra for each order......Walked out and told them to keep the extra ranch!! read more

In reference to the review about the verbal abuse over mango sauce. I am a former employee of bww crosslanes and I happened to be in the building at the time. The gm was not aggressive. She came out ready to solve a problem and was met with hostility including a customer putting her finger in her face. She very calmly asked them to please not make a scene in the store. Had they reacted respectfully I wholeheartedly believe they would've just given them the sauce. But if u give disrespect dont expect respect back. Im sorry that they had a bad experience but thats the other side of the story. read more

BWW Cross Lanes' GM verbally attacked me when I asked for 2 sides of mango haberno sauce and didn't have my wallet on me to pay $2.12 even though I picked up an order for $171 and paid $20 tip. I've never been treated so ugly by a restaurant esp. a general manager. Totally unacceptable!!! Two thumbs down for BWW Crosslanes WV read more

We went in yesterday before we went shopping. We usually sit at the bar but it was full. We sat at a high top. Service was slower than we normally get when we go but we thought it was the difference of being at the bar vs a high top. Food was really good. We were ready to leave. I set my card on the table. She came by and I handed it to her. We asked for containers. She came back without them. We asked her again when she came back. We did not get them or a copy of our bill so we don't know her name. I know that she was wearing a Lions shirt because I commented on it. My friend went to the car and I continued to wait for the containers. Then I was watching her clear tables. My friend texted me from the car saying just to leave the food. Another server walked by us and I asked her for the containers. She came back with one in less than a minute read more

We're visiting from out of town doing a college drop off to WVSU, GO STINGERS! . Ordered the Chicken Tots to go online. Got there and it was close to closing so the place was relatively empty. The transition went well, and the place was clean. My food didn't look or smell like it does from home, but it would do in a pinch. Would I go back? Yes.​ read more

If I could give zero stars I would. I have sworn by this BWW for years. Today I came in with some friends to catch the WVU basketball game. Ordered a beer that took close to a half hour to get- so I went ahead and ordered another with a shot so I didn't have to wait when I wanted it. The waiter who was fine came back to inform us that the manager said we can't serve you that much alcohol? We then request the manager who tells us it's their policy- we canceled all the food they brought us paid for what we did get and left. I am shocked that BWW missed out on an east $500+ check. Now we're at Fridays and they're serving us with zero issue. I feel so embarrassed that I've told so many people how good this location is- I'll never return. read more

$20 for AYCE wings?! Much better options in town are available for just a few bucks more.

Worst BWW I've ever been too. All the locations are definitely not the same! Between the long wait and the rotten lettuce in our salads. Some of our meals didn't come with everything it said in the menu. Our waitress barely checked on us or asked us if we wanted refills. The wings were ok and the beer was Good. That's about it. So don't go expecting A+ meal read more

Buffalo Wild Wings - two trays of buffalo wild wings - American Near Me - Cross Lanes, West Virginia

One of the best Bdubs I've ever been to. It was a clean restaurant, and all our food was on point. The staff seemed to really enjoy working together, they were laughing and smiling with one another the entire time we were there. It was so great to see. read more

Today I order large traditional Chiken habanero mango Togo but it the chiken its not cook well done, and still have blood yuckk read more

Buffalo Wild Wings - a person's hand grabbing a piece of meat - American Near Me - Cross Lanes, West Virginia

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Savanna was the absolute best if you go ask for her cause she's the best!! The brisket burger was absolutely delicious

Ainsley took great care of our party of five on a Friday night-the food came out quick and she kept us in drinks and sauces! They have signs up for checking IDs and she requested them as we ordered our beers which means she was doing her job well. Bdubs is pretty hit or miss these days, so it's nice to get both good service and good food when we visit-Nitro Marketplace has a good franchise that we can count on. :) read more

We went to lunch at Buffalo Wild Wings in Cross Lanes, WV while home on vacation with my kids, Noelle Teel, Joshua Hunt and Noki's birthday Adam McCafferty. We had a nice lunch. I have never been to this location and we enjoy their food and the Buzztime Trivia Game.. Joshua ordered the Garlicy Mushrooms and 5pk of Parmesan Garlic Wings with a soda to drink. He loves that sauce, he always has to leave with a take home bottle for later..Adam had never been there before so he opted for the Build you own burger with Peper Jack Cheese and Potato Wedges.. Noelle and I opted to share the Sampler Appetizer Platter with Nachos, Wings, Onion Rings and Boneless Wings..we went for the Thai sauce..it was pretty good!! I had soda, while Noelle had Lemonade and Adam opted for water. We enjoyed our food. Our waitress was Sarah and she was wonderful. Very prompt to check on us, bring refills and extra napkins without even asking. I would enjoy going back to this location again!! I recommend to everyone. This is actually a sort of larger location..which is always nice!!! read more

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Ordered $50 worth of wings tonight. They charged me $1 for each cup of ranch & blue cheese...AND some of the wings still had feathers on them!!! YUCK!! read more

Crops lanes BW3 is the dirtiest store an very sub par food. Tried to get a table for two an they had 8 dirty tables an rest blocked off for COVID when our state went back to 100% for restaurants. read more

We were happy to be seated quickly. Our overall experience was negative mainly due to the subpar service we received from our server. She was pleasant when she came to our table but she seldom came. After our appetizer and food was delivered (by other servers), she passed by our table several times before asking how everything was. We waited an excessive amount of time to pay our bill. We ended up going to the carry out counter to pay. On a positive note, the food was good. We only wished we had ordered it to go. read more

This post is made prior to the bbw franchise being purchased by Arbys-this caused major changes within the corporation which have worsened the quality of the food, keep in mind I'm a regular here. In my personal experience my family and I ordered traditional wings and boneless wings which took a decade. Literally, we could have ordered Domino's and it would have been delivered before our wings came in. However, the quality of the wings was mediocre as they lacked sauce and were not covered entirely. The vegetables and fries did not taste fresh. What was worse was that on of my wings was raw. However the waiter was nice and the price was cheap but not worth it. read more

Today I ordered what the BW3's app on my phone advertised as "Traditional Medium (Approximately 14) Wings for $18.79 to go. 14 wings for $19. The app lets you choose up to three sauces and I choose two, parmesan garlic and mild. I'm thinking "approximately" seven parm garlic and "approximately" seven mild. Parmesan garlic is my favorite flavor so imagine the sound of dropping your favorite bottle of wine or beer on a tile floor. That's the sound my heart made when I opened up the box of parm garlic and saw five. The box with mild had 7 wings in it. My "approximately" 14 wings ended up being exactly 12 wings. To me, spending $19 on "approximately" 14 wings means I may only get 13, probably get 14, and if I'm lucky get 15. There were no celery or carrots in the bag or those little wing wipes in the bag. This was just an absolute fail especially compared to my experience with the Barboursville location. A few days ago I placed the exact same order (Traditional Medium (Approximately 14) Wings) in the exact same way (via the app). I paid $15.79. The bag felt heavy and when I got home there were AT LEAST 14 wings, celery and carrots (I didn't even ask for), enough napkins to keep a ship of sailors clean, and enough wing wipes for each individual wings. I'll give the Barboursville location its own positive review. The other complaint isn't location specific but why is there such a difference in price between the two locations? Irregardless, $18 is entirely too much for 14 wings. I used to go to this location all the time to eat the wings, drink some beers, and play trivia but this experience has really made me think about reevaluating all of my life choices. read more

Stopped in fora 2-go order. Friendly service and adequate time to wait. Staff was friendly and order was correct. HOWEVER: NEVER ORDER YOUR DRINK TO GO HERE! A "large" iced tea to go was $3 for less than 16oz drink! Now to their credit, I did complain and the manager gave me the tea in the larger version cup (32oz). Thanks guys! But honestly, $3 for a to go cup that if I sat in the restaurant would be refilled for free? C'mon B-dubs corporate guys! Get with it for your customers! Again, thanks to the manager for trying to set it right. read more

99% of the time they forget something if you carry out, so check your bag. If you eat in the food is usually cold by the time you get it wether it's buddy or not, it doesn't matter. Usually a long wait after ordering to receive your food after ordering. Service is usually mediocre but not always terrible. If you call in sometime you have a long wait; I once waited for 37 minutes on the phone to place the order (I have the image saved on my phone). I ordered online while remaining on the phone and I hung up the phone upon arrival, showed the front desk associate but was kind, (I didn't get a name when placed on hold). They weren't buddy at that time so I was a little confused. read more

Good food. Good service. Best location locally.

best wings I have ever tasted in my life ,the flavor was perfect!! our server was amazing!!! Suprised me there was no mess and the Garden salad was very fresh!! we will continue to eat there!! This place has stole my heart. best I've ever had!! I will continue to come back to this wing place. read more

Wings and grilled chicken salad all very good, cold beer, great meal, a little slow they were packed.

Mediocre food with terrible prices. We quit coming here for a long time because they raised the prices once. It seems after they redid the decor they have raised prices once again. They charge three dollars for fountain drinks and you can get a tallboy Bud Light for about the same price. The grilled chicken was boiled not grilled. They charge $.60 for a tiny little side of ranch. We will not be back. WAS long time BWs customer. read more

Terrible service... waited 25 minutes and no one ever took our drink order. This is the second time this has happened!! We are done won't go back!!! read more

The food was served hot and as ordered. The service was terrific in spite of the fact the place was full. The server checked back with us regularly read more

I am a huge fan of BW3s and was disappointed with my to go carry out order today. I ordered desert heat dry rub boneless wings and a side salad. The wings were hot and seemed fresh enough but about half of them weren't fully cooked and the meat was rubbery. Gross! Mistakes happen but dang I'm super frustrated bc it was my birthday reward coupon and I wasted it on these. Blecchhh. Hope for a better trip next time. read more

Good food expected atmosphere but extremely slow service

First time here. Friendly staff and great food. Tried the sampler and the classic wrap with grilled chicken. 5 stars!!!

Most BW3 I would put 4 stars, but the wait staff is fun, sassy, and hilarious. I am now a regular there with decent price specials and fast service. read more

In addition to wings, awesome black bean burger. Bartender Matt was excellent.