BWW is notorious for slow service. I thought I was being smart by ordering online. It was supposed to be ready at 11:20 and when I arrived they acted like they had no clue I had ordered and promised it "in a couple of minutes," 8 minutes later I receiver my food. It was delicious! read more

I definitely agree with the other reviews regarding the service I've received here. My boyfriend and I visit this location frequently because it is close to our home and they show just about any sports game imaginable. However, the service is horrible. every. time. Literally have to wait 10 minutes for anyone to acknowledge us. They always have ONE bartender to make drinks for the ENTIRE restaurant. This is something that I seriously just don't understand. read more

Have a blast every time we go to BWW! We go during the day for lunch and for dinners. The service is awesome (Freddy during the day and Maurice at dinner in the bar area are awesome in particular)! Plus they have Golden Tee, cold drinks, and wings! Would definitely recommend to anyone. read more

If you want to watch the bartender eat and not enter in your food order best place to come

I mean, its a sports bar... you come for the beer. The wings are okay, nothing special but the thing that bothers me most is that there is still smoking on one side of the restaurant. SUPER unappetizing. read more

Bartender wasn't checking IDs, which bugs me. Not a busy night, but it took a good 10 minutes to get his attention to place an order, then 15 or so after I was done to get the check. Two beers were poured short. When we asked if there were any specials, he replied by rolling his eyes and saying, abruptly, "wings and it's happy hour." Wings were typical for a BWW - nothing special. Happy hour is nothing to write home about....brings their prices more in line with what any other bar has normally. read more

Well no doubt the reviews are bad. I wanted to try still . This place don't give a damn about the customers. Zero customer service and the wings are not as good as they should be. I came here few years back remembered this as a good place but not anymore. Look after your customers guys be sensitive and don't delay orders. Thanks ! read more

I even like to give a negative rating for this wing house. A lady at the reception was rude to me asking me to getup nd stand in the line for 2 times when i mistakenly sat in other place. Then a boy came to me nd directed me to a place in a rude way. Then the other person came to me to ask my order then i asked for a couple of minutes to go through the menu with a smile. He just went away vthout a smile looking seriousy. None of the person over there had a smile on thier faces. That's d most fu**ing service i ever got. The worst part is they were polite vth other white people. I personally felt it as a kind of discrimination as i am an indian. Fu**k this place... read more

Worst Buffalo Wild Wings I have ever been to. Ordered off of fast break lunch and it took over an hour for our food to arrive. Service was slow managers were unhelpful and the tables next to us remained uncleared for on 1/2 an hour. Food was fine but the over all experience was awful. read more

Slow service. Almost walked out. This is the 2nd time in the last 6 months that I've gone there for lunch. The first was sloooooow service as well. I thought maybe it was unusual. NOT for this place! It's really sad because the food is excellent. So I don't know if the servers can't get their orders from the kitchen on time or they don't have enough servers. Whatever it is I can tell you that this location is an EMBARRASSMENT to BWW. NEVER returning to this location and will be hesitant to go to any others. Get it together folks! read more

This is the worst service you will ever get !!!!!! I love the food and have basically subjected myself to the customer abuse because it is so close to where I work and the chicken wings are so good. I usually go on Tuesdays at lunch when the bone in wings are $ .60, so I understand this is a busy time. This is no excuses for two or three of the staff to stand around doing nothing but talking while one person rings up the to go orders and runs to the back to get them. Most recently I called in my order and they never even started it. When I got there they were just like "oh sorry, we will start it now" NO THANKS!!! They can keep the wings , even if they do taste the best. It's a good time for me to go on a diet. read more

My first time going was last Tuesday, Jan. 19th, but we went back on yesterday, Jan. 26, and to my surprise the service was still great, the food was good, and the atmosphere was fun. It was more people this week than it was last week. But I am meeting my friend after work, so maybe people come in later, which is fine with me. I really enjoy the food, staff, and service! read more

I waited 45 minutes for 1 stinking drink. I turned it down and get water instead. I left no tip. One of the servers saw my golf shirt, asked if I worked there. He wanted to trade food for free rounds at the golf club. What a despicable place. read more

Stopped in for wings today and they had the 60 cent boneless offer. Their sauces are good; however, they never seem to cover the boneless in enough sauce. They have at times sold me wings that still had feathers on them so I would never rate this location higher than a 3 Star. Lunch service is always slow, so if you're limited to an hour I would think twice about this place as a lunch choice. read more

Do not go here during lunch time. The wait is so long for food. This location is close to my office so easy to access during lunch however waing 45 mins for a small order of wings is not acceptable. Customer service is exreamly poor and management needs trying on time consuming. It's a shame as I enjoy bdubs. I guess I will stick to the location by my house. read more

Pathetic service. We waiting for 30 mins without anyone even bothering to get us started. This is the second time this is happening. I wanted to give this place another chance but never again read more

First time to try there for lunch. Will not do that again! I walk in and the guy behind the hostess podium says hello, I tell him I haven't been here is this where I order, he said yes. I tell him my order is for here, he kinda ignores me. I place my order and he walks off after I pay. he comes back, I'm still standing there wondering why he is seating other people. he does bring out a to go cup and says I will get your drink, I say to him, you did hear me say for here, right? He says yes. Brings my drink back, I finally ask, can I get a table, he says yeah, you can sit in the bar. I do, he brings my order out in a to go box in a to go sack! I open it, No Napkins, really?? I go to the bar and the bartender gets me napkins. I like wing stop a whole lot better! Want go back to BWW! read more

Ok what are you looking for. This is a sports bar food is Bar Food. Great place to meet your friends and have a few drinks plenty of TV's but unless it's a Dallas Team you will watch but not hear. They have good happy hour specials. Bartenders and servers are pretty good. Hope this helps!! read more

This Place has not had a good GM since " Fred Polito" I worked under him as a Certified trainer for 4 yrs an i can honestly say i enjoyed my job, hrs were being cut so of course i moved on. Recently i re applied an tried to go back part time for extra money so i spoke with Jarred (asst mgr). he was very nice and made me feel as if going back to bdub would be a good move for me being that i was already some what familiar with the company. The day after i was contacted by the current GM his name is JERRY, and rt off all i can say about our conversation is "WOW". This man was very RUDE and Disrespectful towards me coming off as if me looking for a job there was bothering him.. I never met this man for him to be so ugly to someone who is trying to help him help me by trying to get a job. I would never recommened ANYONE to work under this man, for him to tell me {very rude an aggressively } that he dont know me from tom ,dick or harry then to treat me so DISRESPECTFULL was uncalled for. im a hard worker an will help out my employers when needed but not with treatment like what he is offering to applicants that are looking for a job. A good General Manager is going to appreciate an treat his employees with kindness an respect and to be even more welcoming to the trying to be future employees to BDUB not act like he hates every thing about his job or that he didnt get what he wanted the night befor.. POINT BLANK AN PERIOD JERRY NEEDS TO BE REPLACE FOR SOMEONE WHO ATLEAST SOUNDS LIKE THERE HAPPY TO BE WORKING FOR BUFFALO WILD WINGS....Katherine Rangel read more

I came here all the time when I lived in the area and it was good. One time I did get boneless wings and proceeded to have the worst case of food poisoning I've ever had. I was out of commission for 3 days straight. I never went back after that. And I also do not eat boneless wings from any BWW anymore. It just ruined it for me. That was winter 2010 so it's been a while. I did enjoy coming here but an experience like that just ruins it. I'm still a fan of BWW though. read more

My family and I came in around 12:15 knowing that they close at 1. We walked in and one of the employees rudely tells us "ThE KItChes CLosEs iN 10 MIn and ThE bAR in 5" okay first of all if YOUR WEBSITE SAYS YOU CLOSE AT 1 THEN U CLOSE AT 1, NOT 12:30 and even if you do close at 1 it's important to seat the customers down. Overall the service sucks as most all employees are concerned more about them selves than there customers and coming from a short term chipotle worker even I know that CUSTOMERS ALWAYS COME FIRST PERIOD. read more

Horrible service. Mediocre wings for a place that specializes in, wings. Oh and did I mention the service was bad???

I went during lunch hour so it was busy. I suggest you call in ahead. The wings were cooked just right. Waitress was helpful. Even though this place was busy as heck it was still clean, which is what impressed me. It was a pain to find a parking spot in the parking lot. read more

Worst location of Buffalo Wild Wings I've ever been to. I love this establishment but this location makes me never want to step foot in it again. Rude employees. Terrible service. They don't acknowledge you. I have to wait 20 minutes to be seated. I had to clear my own table off after the employee said they would be "right back" I waited 10 minutes. I then had to personally ask for a menu and had to leave my booth in order to find someone to take my order. All in all it took 45 minutes to order. Usually I would give this a pass but it's the fifth time this has happened to me at this location. Do not recommend. read more

In sitting here right now waiting for my take out was told it would be no longer than 20 min it's been over an hour as of right now extremely disappointing to see other people come in order get there food then leave and I've been sitting this whole time extremely untimely and a waist of time read more

Twice served the wrong beer. Mistakes happen, I'm not going to dwell on that. Waiter was great and made it right both times. Was served undercooked chicken. When I asked for a new plate the manager came out and argued that it wasn't undercooked, but rather it's my 'taste preference.' Said he could get a new plate out, but it would be dry since I like my chicken overcooked. I told the manager I wasn't looking to get it off my check, I just wanted it cooked all the way through. He went on to say he'll order some well done chicken for me. I've never had a manager argue with me about the way my food is cooked. The chicken was still translucent when I cut into it. It's not a taste preference, it's a health risk. Look at my yelp profile. I rarely leave bad reviews, but this was one of the most head-scratching experiences I've ever had at a restaurant. I know they're trying to push this 'lunch in 15 minutes or it's free,' but I'd rather have cooked chicken in 20 than raw chicken in 12. Bryce was our waiter and he was great. He took it off my ticket anyway and I left him a nice tip based on what my meal would've cost and politely asked him to tell the manager I would never come back. Promise I won't. There are a million chicken wing places that serve beer in the DFW area. I'll go to any one of those before I come back to any BWW location. read more

Ate here last week, food was good but service was a little slow.

Service was ok but I was pretty disappointed that smoking was allowed inside the restaurant. The entire bar area was filled with smoke. I tend to just pick up my order and leave. The chicken queso burrito is excellent and I love the boneless wings with wild sauce! I would not recommend the fried pickles. The chicken nachos were good. read more

I am disappointed that this Buffalo Wild Wings allows smoking. It smells like ass in this place and they offer a kids' menu. What crazy parent would take their kid to a place that allows smoking? Are we back in 1982 Denny's that restaurants continue to allow smoking? The only reason this Buffalo Wild Wings gets two stars is because the beer IS cold and cheap during happy hour. Get rid of the smoking and I will consider frequenting your establishment on a regular basis - especially since you're only five minutes from my house. read more

It might have been happy hour but not too happy for me. They didn't have my preferred beer, my back up, my back up to the back up or my 4th choice. I settled for my 5th preference. On top of that the wings took forever and my lemon pepper wings came out plain so I had to send them back. Thankfully I was in great company so the evening was not a total bomb. Plus I got to watch a ton of sports including highlights of the Giants win over the Braves. read more

The food was good. The services was just off.... Our waitress, "cookie", was not very attentive..... The kitchen staff did most of her work. The only think I would not recommend is the cherry limeade. I had the sampler and my husband had the wrap, they were both good. read more

It's Saturday night. UFC game night and night time manager was rude beyond belief food service was lacking.... Finally got my meal and it was under cooked. I would not recommend going or spending any time here..... read more

I visited today after a long day of stressful work. My waiter will was AWESOME!! I'll definitely be asking to sit in his section the next time I visit! He was very kind and attentive but not annoying. A happy medium. PERFECT! If you visit this location, ask for Will! My meal was also the perfect temperature and well sauced. There was not a long wait as well. Overall a great experience!! read more

Worst service ever! When given table, they don't bother to if it has paper napkins. Straws fell down when placing and the server doesn't even care.When asked for extra water, brought an extra alcohol drink and says that was the order given. The server has not even bothered to listen what the order was.Wings given were barely edible. read more

Don't go here for happy hour they won't have any whiskey that's advertised on the happy hour menu. No jack. no Jameson.

8/23/19 Today is my grandson's bd. We asked where he wanted to go for his bd dinner. He replied,"Buffalo Wild Wings. My husband and I agreed, especially since we had never tried them before. We arrived before there was a crowd before 4. Our waitress was Brittany. My grandson had been there before he said about 2 yrs. ago. He opened the menu, and discovered that the prices were much higher than he remembered. We said that's okay. It's your bd we will eat here. First, we had several questions about drinks, portions, etc. She wasn't very knowledgeable, but she made about 2 trips in order to answer our questions. We then placed our order. Our grandson ordered the 9pc. hot wings; my husband and I shared the 20pc. hot wings which were priced reasonably. The small size hot wings (9pc.) cost more than half of the 20 pc. We were not aware of this before ordering(our bad). Overall, the food is quite pricey in our opinion, but tasted very good. The wings were not as tender as I would have liked. As far as the service: The place did not have a lot of people in it. Our waitress brought our drinks. She didn't return to the table until AFTER our food was ready. Meanwhile, I needed sweetener for my tea, napkins, and water with which to dilute my tea. My grandson had to locate her each time we needed something. When she did arrive with the food, the "Large" fries looked like an individual serving. She dropped the food off and never returned to followup for any other needs. That's a big turnoff for us. I also ordered a piece of plain bread. It seems as though they took a half side of a hotdog bun AND cut that piece in half(lengthwise) and toasted it. I thought I made it plain that I did not want it toasted. I did not want to wait any longer for it to be toasted. She either didn't understand or just plain ignored my request. So the food tasted good; the service was lousy. She had another table where she enjoyed hanging out. I guess we were intruding. Our table was neglected. We do not appreciate the lousy service we received for the price we paid. Our ticket was over $50. My husband had an inexpensive beer; my grandson had a soft drink; I had tea. Neither of us was offered a refill; she didn't return to our table. This is one of the few times we did Not tip our server. Last, but not least, they do not offer sr. discounts. In case you'd like to know. Sincerely, LB read more

Seriously! Don't waste your $! Should've checked yelp before we went because the reviews are to the most part, spot on! Even the waitress we had is already referenced on here for her awful service. First off, I called before we went there to make sure the game we wanted to watch was going to be on. When we got there it was packed so seating options were limited. We sat down only to find the 1 TV with the chiefs vs Titans game wasn't viewable from our seat. Our only option besides leaving was sit outside and they'd turn the game on out on the patio. Which they did but not long after that more people came and several were told their game would be turned on too even though people were clearly watching those TVs. Some never got theirs on while others, like us, only had ours turned on to be turned to another station. The rest of the time the tv we were watching was hard to see. Now the food... First off why doesn't the menu list how many wings come in their orders? That's sketch. Anyways, our waitress took a while to show up. Someone else even got us water while we waited. Once she did show up she Then hovered and asked several times if we were ready when we clearly weren't. Then disappears with my boyfriends beer order only to return maybe 10 or so minutes later with a warm beer and says the bar was running behind. She then takes our order, the small hot wings and game day sampler. The food didn't take horribly long but when it was brought out, it was like it had been sitting under the heat lamp a while. The sampler and wings came separately by other waiters... The sampler came missing 1 "slammer" and they were so overcooked and dry. There weren't any corn dogs at all even tho the menu clearly says it's included. My wings were like Luke warm and seemed like they had been sitting out for a while. Not fresh at all. At that point we were pretty bummed because we couldn't really see the game, the service thus far sucked and we were spending about $30 on crappy food. I also asked for more ranch and that didn't come until maybe 15 minutes later only after my boyfriend asked about it bc at that point I didn't care and just wanted the check. When she came back she said it was the kitchens fault because they have to put it in like any other order? We asked for a box and the check and at that point she was plenty eager for us to pay and get on our way. When we got home, my boyfriend got sick. All around bad service and food. I'm sure this place is only open because it's at a good location and doesn't have to rely on customer loyalty to return. Thanks for ruining our Sunday! We didn't even hang out to watch the rest of the game! Next time we are going to Pluckers. Been there before and even tho the closest one is twice as far and more expensive, the service was great, they made sure we were sat near the TV playing the game we wanted and the food was 10x better. read more

Extremely slow service Waited for 25 minutes for chicken wings, they came to my table completely cold read more

They have the best servers in the area. Ray and Tony are my favs because they are super attentive, fun, and always have great recommendations! When you walk in there are a group of servers waiting to take care of you. The food is always delicious-salt and vinegar fries? Yes, please! There's so many choices in the menu I mix it up every time-but my choices are always yummy. It's priced just right and seating is great on the patio. Something about the elevation allows the breeze to flow just perfectly. Just have some drinks, eat perfectly prepared wings, and kick back with your friends or enjoy some time to yourself! read more

Second time I got a mouthful of chemicals in my glass. I can't believe it. This one burned my tongue a bit.